I made a reservation which I was told was non-refundable via the HoJo toll free line. After reading the reviews for this hotel, I was not afraid -- $32 per night, I was willing to deal with a value-priced room. I called the hotel after reading other reviews that the pool was closed -- not acceptable to my kids. Mike at the front desk confirmed the pool is indoor, but closed until Memorial Day. He also allowed me to cancel the reservation at NO CHARGE. He said indoor pools in the area are often closed during off-peak season to conserve costs.
I read many reviews that indicated the staff is unfriendly and not concerned. I have to say right here, MIKE was very friendly and accommodating. Kudos.More
- Free Wifi
- Free Parking