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“A good location, a nice hotel”

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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Ranked #6 of 75 Hotels in Williamsburg
Certificate of Excellence
Philadelphia, Pennsylvania, United States
Level Contributor
112 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“A good location, a nice hotel”
4 of 5 bubbles Reviewed March 10, 2014

I was very happy with my stay. It was close enough that the extra price for lodging inside Williamsburg would have not been worth it. A short drive up the road you're there in the park. The staff was very helpful with giving us tips on where to go and what to see. The hotel was nicely decorated. The rooms were spacious and very clean. The electric display do not disturb and service my room were a nice feature. If I were to visit this area again, I would most likely stay at this hotel. The restaurant in the hotel featured a free breakfast but you end up tipping and paying a little remainer of the bill as long as you keep around the $10 price per voucher. The restaurant was neat with tvs inside each booth but the food was average. Not sure if they have a breakfast buffet on certain days but during our stay we ordered from a menu. The beds were average to good and the bathroom was new and clean. The price was not bad at all but this was probably the winter rate (Bushgardens was not yet opened just colonial Williamsburg).

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
2 Thank Nullion12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 17, 2014
Dear Nullion,

Thank you so much for your feedback about the hotel. We really appreciate all of your feedback. Thank you for your thoughts about the breakfast offered at the restaurant. We will make sure that we pass this along to the restaurant staff. We value all feedback, because it allows us to make changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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1,177 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
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English first
Charlottesville, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 10, 2014

I decided to take my son-in-law, daughter and grandkids away for the weekend to celebrate son's promotion and a for a much needed break during a grueling winter. Grownups wanted a jacuzzi, kids a heated pool.

We choose the Williamsburg Historic Gateway property due to its proximity to the Outlet Mall and Go carts (unfortunately go-carts were closed), and we thoroughly enjoyed ourselves, the hotel, the amazing staff and restaurant-rib-eye was melt in your mouth.

Jan greeted us upon arrival and what a greeting it was. Personable, funny, quite a character, she settled us in and was able to provide accurate directions and area information. Jan is one reason we will return. Please share our appreciation with her.

The hotel was immaculate, including pool area, very tastefully decorated and we didn't hear any hall noise. Comfortable beds and huge room-we did get the 2 bedroom suite, with 3 tvs-kids thought they were in heaven.

Location is convenient to activities and so many restaurants. Next time, we'll add a visit to Historic Williamsburg, and there will be a next time and soon!

  • Stayed March 2014, traveled with family
    • Value
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Helpful?
4 Thank 428catheriner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 17, 2014
Dear Catherine,

Thank you so much for your great review about the hotel. We are so very happy that you and your family chose us for your hotel needs. We are so glad that we could accommodate you and your family. We are so happy about your review. Thanks for your thoughts about Jan. We will make sure that this is passed on to her. Thank you so much for your time. We hope that you will choose us again in the future.

Sincerely ,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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Springfield Gardens, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 25, 2014

I stay there with my kids on 2/19 thu 2/23 and it was great my kids and i had a very great time. The stuff was very good and friendly as well. When my family came to vist they said that is a very nice hotal. The hotal suite was so nice and lots of room for my five kids. We had a great time. The pool and gym was great for my kids and I. Everything was nice clean. Please keep up the good work. We will be back again soon.. thanks alot the francis family in new york..

Room Tip: Just ask them and they will help u. And you can look at the photos..
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  • Stayed February 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank monique f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 3, 2014
Dear Francis Family,


Thank you so much for your feedback. We are so glad that you all stayed with us.
We value all of your feedback. We are so glad that we could accommodate you during your trip to Williamsburg. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gatewy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed February 24, 2014

The hotel was clean, great location, staff was nice. We had a queen suite room and it was nice to be able to have room to move around. There were a couple room issues - the micro did not work properly and the small fridge made a loud humming noise but thankfully we couldn't hear it from the bedroom. The reason I can't give them 5 stars is simple...they call themselves a "full service hotel" and use that as the reason they don't provide free breakfast. We travel a lot for soccer, sometimes 2 weekends a month. I haven't been to a hotel yet that doesn't offer free breakfast...other hotels are full service but yet provide free breakfast...can't understand why they feel they don't have to. We won't stay there again even though the rooms were nice and staff was friendly. (There is a brand new Denny's next door that has great breakfast!). Food in hotel restaurant was subpar.

  • Stayed February 2014, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank soccermom000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 3, 2014
Dear Soccermom000,

Thank you so much for your feedback about your stay with us. We really appreciate all of your comments and concerns about the hotel. Thank you for telling us your thoughts about the hotel not serving and free breakfast. We really value all guest feedback. We are very sorry for the inconvenience. We will pass this on to our staff. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Holiday Inn & Suites Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed February 17, 2014

Just stayed here for 2 nights while visiting Colonial Williamsburg. The hotel is spotless and feels almost brand new. The location is perfect, and the colonial visitor's center is only less than 5 mins down the road. The staff is extremely kind and helpful.

The rooms are huge with both a gigantic bedroom and a living room. There are 2 flatscreen tvs in each hotel room, and there is also free wifi available.

I would definitely stay here again!

  • Stayed February 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank grimreepr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 3, 2014
Dear Grimreepr,

Thank you for telling us about your stay with us. We hope that you enjoyed your time in Williamsburg. We are so glad that you enjoyed your room. We strive as hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,

Holiday Inn Hotel & Suites Williamsburg-Historic Gateway
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Haddonfield, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 10, 2014

First class accommodations, helpful, courteous and friendly staff, especially at the front desk--Jan could not have been more helpful The rooms are spacious, relaxing, and immaculate. Very good value. My wife and I enjoyed the stay very much and look forward to returning.

Room Tip: suites are really nice
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Francis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 17, 2014
Dear Frank and Sue,

Thank you for telling us about you visit to Williamsburg. Thank you so much for your feedback. We will be happy to pass this on to our staff. We are so glad that we could accommodate you. Thank you for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 1, 2014

My husband and I decided to celebrate our 29th Wedding Anniversary at this hotel. We did this based on the reviews, which was in itself a risk. BUT, let me be the one to say we were very impressed. We were checked in by Jan, who received great reviews from previous guests and they were correct. She was courteous, pleasant and very easy going. She made us feel very welcomed! Thanks for everything Jan. Geoffrey, the Manager at the hotel was awesome. He made our short getaway feel like an extended stay. We were upgraded to a larger suite, which we thought was terrific and to our surprise, very much needed. There was a treat waiting for us when we arrived to our room and we very much enjoyed having the pool (indoor heated) all to ourselves, being this was off season. We canceled reservations we had elsewhere after reading the reviews and now we know about this little secret in Williamsburg, VA. We are from Richmond, VA so the drive was pleasant and short. My husband stated we will make this our home away from home! I look forward to it. Much Thanks to Geoffrey and Jan; Berk and Denise in the restaurant (hope I got the names correct) and Diedra (forgive the spelling) at the front desk. You all were great! Thank you so much....again! By the way, we are IHG members.

Room Tip: Two bedroom suite is very comfortable and can hold up to, I believe, 6 people. Has two full baths.
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  • Stayed January 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Seeking4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 3, 2014
Dear Seeking4ever,

Thank you for telling us about your first experience with our hotel. We are so glad that you chose us. We are delighted that we impressed you. We strive to provide a great place for everyone to stay. Thank you for your feedback about our great staff members. We will pass these feedback on to them. Thank you for your time. We hope that you will consider us again in the future.

Sincerely
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Property: Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Address: 515 Bypass Rd, Williamsburg, VA 23185-2926
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway 3*
Number of rooms: 96
Official Description (provided by the hotel):
Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish décor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn

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