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“Do not buy the"Williamsburg pkg"”

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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Ranked #6 of 73 Hotels in Williamsburg
Certificate of Excellence
Bowie, Maryland
Level 5 Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Do not buy the"Williamsburg pkg"”
Reviewed May 15, 2013

My husband and I stayed here on mothers day weekend. we loved the room it was central to everything, and very comfortable. My husband only recommends not to buy the Williamsburg pkg, he says the points or breakfast would be a better deal. the Williamsburg Pkg was merely a magazine with various 10% coupons no real savings. There wasn't even a coupon for "Colonial Williamsburg" we had to pay full price.which was $40+ a piece

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CadiLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, May 26, 2013
Dear CadiLass,

Thank you for telling us about your stay with us. We really appreciate all of your feedback. Thank you for your feedback regarding the Williamsburg Package. We appreciate guest feedback because it allow us to make the necessary changes to make the hotel better. We are sorry if you were inconvenienced at all. Thank you for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,192 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
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  • English first
  • French first
  • German first
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 12, 2013

I came for a college graduation and the hotel exceeded all my expectations for quality rooms and overall service. The room was spacious, clean, and modern. The hotel service was accommodating and friendly. The hotel pool is indoors and nice and the hot tub is warm and bubbly.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrh210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, May 26, 2013
Dear Mrh210,

Thank you for telling us about your stay. We really hope you enjoyed your time in Williamsburg. We will pass your feedback on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope that you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 10, 2013

I did a lot of research on hotels and was planning to stay at a resort for our family Spring Break trip but decided I just didn't want to pay that much. I read reviews on this hotel and picked it due to the good reviews, location and reasonable price, The reviews are correct. It was a great hotel. The rooms were very clean with nice beds, pillows and towels. The pool was great and especially nice that it was indoors because it snowed while we were there. The first morning I went downstairs to see if I could find some coffee in the hotel or drive to a Starbucks. I was told that I could have free coffee from the buffet even though I didn't pay for or eat at the buffet. It thought this was so nice and the coffee was delicious. There is a convenience store across the street so it was easy to pick up snacks and water. I would definitely stay at the hotel again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank G-girlUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, May 26, 2013
Dear G-girlUSA,

Thank you for telling us about your visit. We really appreciate your feedback. We are so glad that you and your family stayed with us. We are so happy to accommodate you. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valdosta, Georgia
Level 5 Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 8, 2013

This is not your father's Holiday Inn. Very modern, updated decor, friendly and accomodating staff, and plenty of amenties for everyone in your party. We did not use the full service restaurant, which includes a reasonably sized bar, but was told by another guest it was very good. This place is an excellent value for the money. We will definately stay again when we return to the area.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MG753437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, May 26, 2013
Dear MG753437,

Thank you for telling us about your stay. We hope that you and your family enjoyed your stay in Williamsburg. We will pass this feedback on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope that you will stay with us in the future. Thank you for time.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montclair, New Jersey, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 8, 2013

We stayed at the Holiday Inn during Spring Break. They upgraded us for no reason to a suite and my kids were thrilled. It looks like a new hotel but some of the furniture was not that sturdy. But it was clean, and we had two tvs which was nice. Bed were comfortable. They had extra pillows with different softnesses which is a nice touch. Kids enjoyed the pool and the food in the restaurant was surprisingly good - although they could get more/better staff for the morning rush. The waitresses seemed totally overwhelmed. But the rest of the hotel staff was great. Jeff at the front desk was good, Josh in the bar/restaurant was very friendly. But best of all was Donna who helped us through a situation we had in our room. She really went above and beyond for us. I would definately stay at this property again. Its also super close to Colonial Williamsburg for a fraction of the price.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robin Reynolds R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, May 26, 2013
Dear Robin Reynolds R,

Thank you for telling us about your stay with us. We really appreciate all of your feedback. We hope you enjoyed your spring break in Williamsburg. We really appreciate all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for staying with us. We hope that you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 7, 2013

We booked here for spring break 2013 because of the reviews and were quite happy. Kirk at the front desk was a delight - always a smile and always helpful. They took great care of us and even offered an upgrade to help our stay be even better, which was a great surprise. And Chef Shawn even made me a custom breakfast given some food sensitivity issues, which was delicious. Thanks for a great time for our family!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maureen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, May 26, 2013
Dear Maureen

Thank you for telling us about your stay with us. We really appreciate all of your feedback. We hope you and your family enjoyed your time in Williamsburg. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for mentioning our staff members. We will pass this feedback on to them. Thank you for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Level 3 Contributor
10 reviews
8 hotel reviews
Reviewed May 7, 2013 via mobile

After staying at a handful of other Williamsburg hotels for business, the Holiday Inn Express is by far the best. The rooms are spacious and immaculate - and the staff has always been helpful. Most of my stays are in the "off-season" so they typically upgrade me reservation to a suite if they aren't fully booked. I haven't tried out the restaurant so I can't speak go it's quality but there are plenty of places nearby to eat nearby. Great value, great hotel.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbbyC29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, May 26, 2013
Dear AbbyC29,

Thank you so much for your review. We hope you enjoyed your time in Williamsburg. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We will pass this feedback on to our staff. They always appreciate hearing when they are doing a good job. Thank you for your time. We hope that you will visit us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Property: Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Address: 515 Bypass Rd, Williamsburg, VA 23185-2926
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway 3*
Number of rooms: 96
Official Description (provided by the hotel):
Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish décor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn

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