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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Ranked #6 of 75 Hotels in Williamsburg
Certificate of Excellence
Seaford, Delaware
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best Hotel”
Reviewed February 28, 2013

We attended Our Aunt's 95th Birthday Party at the Holiday Inn and stayed a couple of nights. It was a very good experience. The front desk staff are professional, friendly and helpful, Josh the bar attendant was also professional friendly and helpful. The cook (forgot his name) prepared the Best STEAK we ever had. We would defintely put this hotel on the top of our list and stay again, when visiting Williamsburg.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 5, 2013
Dear Robert C,

Thank you for telling us about your stay. We appreciate all of your feedback regarding your stay. We hope you enjoyed the birthday party, and we were so glad to accommodate you. We will pass all of your comments on to our staff. They hearing good comments about their service. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,180 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Toms River, New Jersey
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 25, 2013

We booked this hotel for ODP Soccer in February 2013 as we are Priority Club Members for many years and have always had great stays with the chain and where we first try to book. The staff was very friendly and accommodating. Front desk staff was professional. The rooms were spacious and modern. Beds were very comfortable and clean linen. But the positives stop there.

We found the rooms were not as clean as they should have been. We found something sticky on the desk area, counter area above refrigerator, and the bathroom was not swept/vacuumed. We stayed in room 519 and was not very quiet as it was next to the housekeeping/service elevator and staff was very noisey coming and going with room service etc.

As for the dining or breakfast, the onsite Bistro was disappointing. First Holiday Inn we have stayed in that did not offer the complementary breakfast. That being said when we sat down for breakfast staff was inattentive and attempted to talk us into the buffet for $10.95 each. We advised them we preferred to order from the menu. As a result we finally received our order 35 minutes later even though the restaurant was not busy. I received my cup of coffee about 15 minutes after placing our order and never offered a refill. They order we received was also not as ordered.

You have many choices in the area for dining outside the hotel.

Room Tip: Ask not to stay next to the service elevator. Very loud
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, July 22, 2013
Dear DahlDenmark,

Thank you for your review. I was delighted to read that after some initial issues with your reservation, these were soon sorted by our staff. Nevertheless, please accept our sincere apologies for any inconvenience it may have caused you. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is great to hear that you liked our hotel location and room amenities. I appreciate your feedback as this is our best resource for improving guest services.

Sincerely,

Lera P
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 24, 2013

As soon as i walked in the door i was treated wonderfully, room was extremely clean, pool was clean, dinner at the bistro was delicious, josh the bartender took great care of my family. I enjoyed having two flat screens in the room. The bath an body works shampoos an lotion were a nice touch.

Stayed February 2013, traveled with family
Helpful?
1 Thank Brent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 26, 2013
Dear Brent H,

Thank you for telling us about your stay with us. We appreciate all of your feedback regarding your stay. We are so glad that we could accommodate you and your family during your stay in Williamsburg. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 20, 2013

Stayed here a couple of nights for a weekend trip. The service was fantastic, everyone we came across was very friendly. The room was also very nice, we had a suite which included a living room with a pull out couch, and a bedroom with a super comfy bed.

There is a bar on site, which is a nice touch after a day of running around seeing things in town, and we met some friendly people there as well. Water pressure in the shower was also nice and strong (it's the little things like that which we tend to like). Also very convenient location, easy to get in and out of, and lots of parking.

Overall one of the nicest places we have stayed in Williamsburg. Definitely the most modern/newest. We go several times a year, and wouldnt hesitate to stay here again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 22, 2013
Dear Brian,

Thank you for telling us about your stay with us. We are so happy that you stayed with us. We ill pass your comments on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 13, 2013

Stayed in a one bedroom suite. We liked that the bedroom had a door that closed so that early risers could go in a separate room to get ready or watch tv. We had two queen beds and then I think the suite had a sleeper sofa. (There is a 2 bedroom suite that has a kitchen table and looks nice too)

Beds were crisp, white, and room was clean. 4 pillows on each bed with the duvet-type bedding (not the old fashioned comforters that never get washed).

Quiet heating unit (amazing).
Indoor Pool was clean, hot tub was clean! Towels for pool area were provided. Great chairs for lounging outside, but it was too cold this time.

Had two meals in dining area. Both were delicious, however, our breakfast potatoes were too salty. That's my only negative feedback. I guess the lighting in the hotel room was a little dim, too, but thankfully we let the sun shine in.

I would definitely return. We felt like the staff took care of us and seemed to enjoy having us there! They were sociable and friendly.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sheri987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 5, 2013
Dear Sheri987,

Thank you for telling us about your stay. We appreciate all of your feedback. We will pass it on to our staff. They always appreciate hearing when they are doing a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you wills tay with us again in future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg-Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 11, 2013

Just spent a night in Williamsburg, VA and couldn't have been happier with my accommodations!
The room was crisp and clean and we loved the bedding with choices of pillows for anyone's taste. Soft, medium, hard. The front desk staff gave wonderful ideas for local restaurants in the historical district. We used one of the suggestions and had an exceptional meal. The hot tub was very relaxing at the end of the evening after a long car ride. Didn't have time to use the fitness room or swim in the pool, but will definitely allow more time for a longer stay at this hotel on our next trip to the area.

Room Tip: They have wonderful suites with frig and living room area to allow you to spread out.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank triptoitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 5, 2013
Dear triptoitaly,

Thank you for telling us about your stay. We appreciate all of your feedback. We will pass all of your feedback on to our staff. They always appreciate hearing when they are doing a good job. We hope you enjoyed your time in Williamsburg. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope you will stay with us again in the future.

Sincerely,

Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 11, 2013

My wife and I took a weekend trip to Williamsburg just to get away and fight "cabin fever" and just relax. Williamsburg Holiday Inn & Suites was just the ticket. They upgraded us to a huge suite for nothing! The front desk staff was very friendly and accommodating. The rooms and the entire property was very well kept, clean and look new. We will definitely be back.

-Steve K

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 28, 2013
Dear Steve and Tina,

Thank you for staying with us. We appreciate your comments. We hope you enjoyed your upgraded room. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Property: Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Address: 515 Bypass Rd, Williamsburg, VA 23185-2926
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway 3*
Number of rooms: 96
Official Description (provided by the hotel):
Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish décor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn

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