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“Great Service, Very Nice Rooms” 5 of 5 stars
Review of Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Ranked #4 of 79 Hotels in Williamsburg
Certificate of Excellence
Virginia Beach, Virginia, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Service, Very Nice Rooms”
5 of 5 stars Reviewed February 20, 2013

Stayed here a couple of nights for a weekend trip. The service was fantastic, everyone we came across was very friendly. The room was also very nice, we had a suite which included a living room with a pull out couch, and a bedroom with a super comfy bed.

There is a bar on site, which is a nice touch after a day of running around seeing things in town, and we met some friendly people there as well. Water pressure in the shower was also nice and strong (it's the little things like that which we tend to like). Also very convenient location, easy to get in and out of, and lots of parking.

Overall one of the nicest places we have stayed in Williamsburg. Definitely the most modern/newest. We go several times a year, and wouldnt hesitate to stay here again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 22, 2013
Dear Brian,

Thank you for telling us about your stay with us. We are so happy that you stayed with us. We ill pass your comments on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,131 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 13, 2013

Stayed in a one bedroom suite. We liked that the bedroom had a door that closed so that early risers could go in a separate room to get ready or watch tv. We had two queen beds and then I think the suite had a sleeper sofa. (There is a 2 bedroom suite that has a kitchen table and looks nice too)

Beds were crisp, white, and room was clean. 4 pillows on each bed with the duvet-type bedding (not the old fashioned comforters that never get washed).

Quiet heating unit (amazing).
Indoor Pool was clean, hot tub was clean! Towels for pool area were provided. Great chairs for lounging outside, but it was too cold this time.

Had two meals in dining area. Both were delicious, however, our breakfast potatoes were too salty. That's my only negative feedback. I guess the lighting in the hotel room was a little dim, too, but thankfully we let the sun shine in.

I would definitely return. We felt like the staff took care of us and seemed to enjoy having us there! They were sociable and friendly.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Sheri987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 5, 2013
Dear Sheri987,

Thank you for telling us about your stay. We appreciate all of your feedback. We will pass it on to our staff. They always appreciate hearing when they are doing a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you wills tay with us again in future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg-Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 11, 2013

Just spent a night in Williamsburg, VA and couldn't have been happier with my accommodations!
The room was crisp and clean and we loved the bedding with choices of pillows for anyone's taste. Soft, medium, hard. The front desk staff gave wonderful ideas for local restaurants in the historical district. We used one of the suggestions and had an exceptional meal. The hot tub was very relaxing at the end of the evening after a long car ride. Didn't have time to use the fitness room or swim in the pool, but will definitely allow more time for a longer stay at this hotel on our next trip to the area.

Room Tip: They have wonderful suites with frig and living room area to allow you to spread out.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank triptoitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, March 5, 2013
Dear triptoitaly,

Thank you for telling us about your stay. We appreciate all of your feedback. We will pass all of your feedback on to our staff. They always appreciate hearing when they are doing a good job. We hope you enjoyed your time in Williamsburg. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope you will stay with us again in the future.

Sincerely,

Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 11, 2013

My wife and I took a weekend trip to Williamsburg just to get away and fight "cabin fever" and just relax. Williamsburg Holiday Inn & Suites was just the ticket. They upgraded us to a huge suite for nothing! The front desk staff was very friendly and accommodating. The rooms and the entire property was very well kept, clean and look new. We will definitely be back.

-Steve K

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 28, 2013
Dear Steve and Tina,

Thank you for staying with us. We appreciate your comments. We hope you enjoyed your upgraded room. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 10, 2013

We came to Williamsburg for a getaway weekend and enjoyed our stay very much. Originally wanted to stay at the Williamsburg historic Inn. The reviews for this hotel were so good that we decided to save the money and give this place a try. I highly recommend this hotel, but want to add that their pillows are dreadful and and I suggest bringing your own. Other than that,I could not have been more pleased.

Room Tip: Bring your pillow!
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank dixiebelle8943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 28, 2013
Dear dixiebelle8943,

Thank you for telling us about your stay with us. We appreciate all of your comments and concerns. Thank you for your concerns about the pillows in your room. We are sorry for any inconvenience that you were caused. We value all guest feedback because, it allows us to make th necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope you will consider us again in the future.

Sincerely,
Holiday Inn & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian, Virginia
Level Contributor
479 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 stars Reviewed February 10, 2013

Came here for a wonderful ladies Conference with our church. The staff here are so accomodating, helpful, kind; over the top service. Our ladies did a special party and they allowed me to put my sherbert in freezer/cupcakes in fridge, gave us hot water for the foot baths..whatever we wanted they did. Kirk came in late at night and turned moved out our fridge in room cuz it was making an awful noise. WONDERFUL clean great HOTEL.

Room Tip: IF you really love quiet get a room way down the hall away from elevater, we had 322 and it was wond...
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jeannette y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 28, 2013
Dear jeannette y,

Thank you for telling us about your stay with us. We are so glad that we could accommodate you and your group. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We value al guest feedback. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Willilamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

Our trip in feb 2013 was great. Josh the bartender was friendly and makes a fantastic hurricane! Jan at the front desk was so welcoming and had some great suggestions on places to go. We will definitely be regulars at this property. The king size suite was like an apartment and very clean. The steaks at the bar were better than even outback!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, February 8, 2013
Dear Lisa B,

Thank you so much for telling us about your stay. We appreciate all of your feedback about our service. We will make sure that we pass these comments on to our staff. Thank you so much for your time. We hope you will consider us again in the future. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your feedback.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Property: Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Address: 515 Bypass Rd, Williamsburg, VA 23185-2926
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
#6 Best Value Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway 3*
Number of rooms: 96
Official Description (provided by the hotel):
Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish décor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn

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