I went to Williamsburg on the weekend of December the 8th, 2012 with my 3 children to attend Christmastown. Unfortunately, despite having paid for $140 in tickets, Busch Gardens did not let me in the park due to "full capacity". The hotel staff at the Holiday Inn was very compassionate about this situation. Especially Josh the Bartender. He knew that this had turned out to be a terrible experience for my family, and he went out of his way to do what he could do to make the rest of our stay in Williamsburg better. He provided excellent service in the dining facility, which included generous discounts on the meal. I don't think I have ever had such terrific service with someone in the hospitality industry as I did with this individual. Very impressive and he deserves a promotion.
- Official Description (provided by the hotel):
- Your Williamsburg Vacation Begins Here! Welcome to the Holiday Inn & Suites Gateway a full service hotel. Your Personal SpaceRelax in your elegant room featuring stylish decor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you've had in weeks. Our hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
- Holiday Inn Williamsburg
- Williamsburg Holiday Inn