Stayed in a suite for 3 days this past weekend with my wife and daughter. Booked based on other positive reviews. Overall, I think those reviews were a little too positive. Service was pretty average, nice enough. Room had issues. Wallpaper in bathroom had been cut and then glued back -- why not just replace it? Bath towels were very warn with threads coming undone at corners -- not just one, but several over three days. One towel even had stain on it. All signs that this hotel is not making necessary investments to stay fresh -- so caution ahead. A/C was a problem too. Vent blows right on bed and thermostat was not accurate -- overall, we could live with it but irritating. Guest before us has shut the vent off, so they were having the same issue as us. Breakfast was below average and I suggest going to Cracker Barrell a block away instead. Finally, I realized after express checkout that my Holiday Inn reservation rate was not honored by hotel -- over charged by $40 for entire stay. The hotel fixed it quickly when I called back but not clear why their own reservation system got it wrong. Would I stay here again? Maybe if the rate was a bargain. Otherwise, I suggest looking around for many other options I the area.
- Official Description (provided by the hotel):
- Your Williamsburg Vacation Begins Here! Welcome to the Holiday Inn & Suites Gateway a full service hotel. Your Personal SpaceRelax in your elegant room featuring stylish decor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you've had in weeks. Our hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
- Holiday Inn Williamsburg
- Williamsburg Holiday Inn