Stayed in a suite for 3 days this past weekend with my wife and daughter. Booked based on other positive reviews. Overall, I think those reviews were a little too positive. Service was pretty average, nice enough. Room had issues. Wallpaper in bathroom had been cut and then glued back -- why not just replace it? Bath towels were very warn with threads coming undone at corners -- not just one, but several over three days. One towel even had stain on it. All signs that this hotel is not making necessary investments to stay fresh -- so caution ahead. A/C was a problem too. Vent blows right on bed and thermostat was not accurate -- overall, we could live with it but irritating. Guest before us has shut the vent off, so they were having the same issue as us. Breakfast was below average and I suggest going to Cracker Barrell a block away instead. Finally, I realized after express checkout that my Holiday Inn reservation rate was not honored by hotel -- over charged by $40 for entire stay. The hotel fixed it quickly when I called back but not clear why their own reservation system got it wrong. Would I stay here again? Maybe if the rate was a bargain. Otherwise, I suggest looking around for many other options I the area.
- Official Description (provided by the hotel):
- Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish dÃ©cor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
- Holiday Inn Williamsburg
- Williamsburg Holiday Inn