We went to the Christmas morning breakfast buffet on 12/25/2011. This was my third time attending, and my in-laws 34th. The food and service at this event has changed just since I’ve attended. The selection of food on the buffet was not even as good as what’s available at Shoney’s! There were only about seven hot items (eggs, bacon, oatmeal, pancakes, potatoes, sausage, can’t remember the last item).
Service has changed as well. When we were seated, there were no spoons on the table. Our waiter brought coffee, and we asked for spoons, but he never brought them. I had to go over to the serving line and get spoons for everyone. I was seen by the room manager who did not say a word to me. When our waiter showed up again, he did not apologize for forgetting the spoons – didn’t even say a word about it. Our waiter would disappear for long periods that left us with lots of dirty dishes on our table.
Later on Christmas day, my wife and I both got very ill. We are pretty sure the potatoes did us in. It was the one item we ate that no one else in our party did. I have lodged a complaint with the VDH about this.
It was not worth the money and I think this year was the last year we will go the Inn for Christmas!!