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“Good location for Williamsburg area”

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Wyndham Governor's Green
Ranked #28 of 73 Hotels in Williamsburg
Certificate of Excellence
GreenLeadersGold level
Reviewed April 10, 2011

The location is good and the facilities are much better than Kingsgate or Patriot's Place. Governor's Green's units have a more open layout than the others. Kingsgate is being remodeled and seems to have children's programs. Avoid Patriot's Place if at all possible. It is really old.

If you are a timeshare owner, do not do the update! The people are very pushy and not respectful of you or your time.

There was too much chlorine in the indoor hot tub. It burned our eyes just sitting in it.

There was a coffee machine available in the lobby area. There was free internet in your unit and a printer was available in the business center.

There was a small workout room.

Room Tip: Ask for top floor due to poor insulation.
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  • Stayed: March 2011, traveled as a couple
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3  Thank PattiVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 - 343 of 408 reviews

Reviewed April 8, 2011

We just got back from Governor's Green today ...stayed 3 nites . . was the first time we'd been to this particular Wyndham Resort . The grounds & area were absolutely beautiful, everything was clean, and very picturesque setting , as we are use to from the Wyndham resorts we have visited in the 13 yrs. we've been 'owners'. thru their program ( use to be Fairfield Resorts but Wyndham took over a few yrs ago ).... Anyway, after arriving around 5 p.m on Tues , we quickly learned that you could hear just about everything in the unit above us. . . everytime someone walked across the floor, opened & shut drawers, turned on water , etc. we heard it.. We knew there were several kids above us as we heard them running back & forth thruout their unit, and yelling & hollaring alot. We waited til 10 p.m. and decided we couldn't take it anymore & called the front desk to complain. They sent security up to talk w/us and listen . . then they went upstairs & talked to the Mom ....the noise subsided thank goodness, but then at 6 a.m. the next morning, the 'group' awakened & it all started again. Mind you, we don't get up at the crack of dawn when we're vacationing so we were upset. Out of the 3 nites we were there, we had to call security on 2 nights . . the middle night we somehow got lucky and apparently they were exhausted & fell asleep early as there was minimal noise ( altho we think they went to their friends condo down the rd to stay that night since we complained as we saw their VAN at another condo ) .. . We ended up talking to the front desk , , twice, , and the concierge once , when he called to see if everything was 'alright' . . he got an earful from us . . HA . . . We were really upset !!!!! . . we didn't sleep well due to hearing every footstep, drawers opening & shutting, etc. . . so didn't have a great vacation there at all. They were going to move us to another bldg, on the top floor so we could get some peace and quiet, but it was too much hassle at that pt and we only had 1 nite left, and decided to make the best of it and just keep calling the mgr again, if we needed to. We were very very disappointed with all this noise at this resort . We loved the setting, the beauty of it all but it's not sound proofed at all . I would like to try it again possibly if we could get a TOP FLOOR with no one above us . .. but husb is so mad he says 'never again' we will go to Governor's Green. It wasn't a pleasant experience at all, even though the staff was quite helpful and kept talking to the people. It didn't seem to help much . They did tell us the 'mom' asked for a bottom level condo when she first arrived but they had no openings at that time, so they got put on the 3rd floor, and we were right below them . I would suggest taking earplugs if you go there. Wish we had!!!!! .

  • Stayed: April 2011, traveled as a couple
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3  Thank Ms. Clark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2011

Used as a timeshare. Awesome unit. Massive amounts of room. Building showing a little wear, but you would too with massive amounts of people using and abusing you for a summer, day in, day out. Indoor pool a little small, but plenty of pool space for the summer.

Plenty of family activities. Computer access, game night, billiards room, miniature golf.

Staff responded to any concern with lightening speed.

  • Stayed: February 2011, traveled with family
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3  Thank upstatejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2011

We were with our in-laws for an extended weekend. They had timeshare rooms in the Wyndham Governor's Green. The rooms that we had were nice and clean. Ours was a two-bedroom unit, with a queen-sized bed in the master bedroom, and two full beds in bedroom 2. It had a full kitchen with dining area and a spacious family room area. The unit had a very nice large LG flatscreen tv in the family room area, with decent sized project tvs in the bedrooms. The unit had a combo washer dryer as well (though I thought the placement of the washer/dryer in the master bathroom was kind of odd. The appliances all worked fine.

The staff was very helpful, perhaps even over-attentive, calling multiple times daily to ensure that we had everything we needed.

The Wyndham Governor's Green has an indoor/outdoor pool, a single tennis court, an office building with game rooms, etc. About the only thing we could say that was a negative was that the air outside our unit smelled like garbage, and the elevator for our unit reeked of garbage the entire time we were there.

  • Stayed: January 2011, traveled with family
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4  Thank HuntingtownTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2011

We traveled to Williamsburg, VA in August 2010 and stayed at Governor's Green. We were a little apprehensive, given the reviews we read, but were relieved to find our fears were totally unfounded. We had a 2 bedroom unit that was extremely clean, very spacious, and the beds were super comfortable! The staff was friendly and the amenities fine. My daughters enjoyed the mini-golf as well as the movies shown on some nights at the recreation center. The resort is in a good location, only a 10 minute drive from the Colonial Williamsburg entrance and near plenty of stores and restaurants. We enjoyed our vacation so much, we are thinking of going back again this summer!

  • Stayed: August 2010, traveled with family
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2  Thank Debrear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2010

WHAT A NASTY UNIT 2314 in Building 23
The dirty linen was still on the bed in the master bedroom with a nasty greasy bed spread. The bedspread had nasty white spots on the top and black spots beneath. The sheets were dirty. The carpet was dirty with nasty spots throughout the entire unit. The sofa and chairs in the living room was so dirty that we placed towels on the sofa and the arms of the chairs so we could sit and watch television. I have never experience such dirty chair arms. This cannot be a five/gold star resort. There were spiders on the walls, in the corners, baseboards, and on the floors of the bathrooms. We went out and purchased BLACK FLAG to spray the spiders. If you check the left corner toward the ceiling in the living room to the left of the patio door, spiders and webs are still there. Cut the lamp light on and check out the spider webs. Spider webs are throughout the unit. We removed some of the spider webs that were low enough to reach. In case you want to know, the unit needs a paint job really bad. We could not even get a complimentary newspaper. I was told that I had to purchase a paper from the club house. Each time I requested a complimentary paper, I was told that they ran out of papers. The resort was not full to capacity. That was not a big issue. I did go outside the resort and purchase a paper. My family stayed at this resort in 2008 and the carpet was dirty at that time and still dirty in 2010. We were not told that the renovation was in process before checking in and that we would be in a unit that had not been renovated and that we were being placed in an unclean unit.
I was truly embarrassed. Our friends that came along could not believe Wyndham would assign UNIT 2314 to a guest. The housekeeping manager came over and directed her employees on the process of changing the linen after each checkout. The linen, bed spread, and blanket were changed after I call the main office.
The towels and bath cloths were old and DINGY. Towels need replacing. They appeared to have some age on them. DINGY.....We went out and purchase new face cloths/towels. After washing the towels provided by the resort, we did use them before checking out. After the incident with the master bedroom, I did not trust the towels.
I almost forgot! In the master bathroom, there was a leak in the ceiling over the commode. We had to call the main office to report the problem. This was a patch job that had problems before. Go and look in the master bedroom. Maintenance did a patch up job to stop the leak. When the guest upstairs would shower, the leak would began and water dropped on the commode. The lights in the bathrooms were filled with DUST. How often do Wyndham inspect and perform a thorough cleaning of the units???? This was the worst vacation experience we have ever witnessed in any resort.
No, I will not recommend Wyndham Governor's Green resort to anyone. The resort has not changed since my visit in 2008.

Highsmith's in Raleigh, NC October 24, 2010

  • Stayed: October 2010, traveled with friends
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1  Thank Yvonne1929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2010

The management customer service was terrible. The security team was constantly out on noise control even during hours that are not considered quiet hours. When we would leave our room in the morning we would see security going to a unit or leaving a unit. When we would return we would see security going to or leaving a unit about noise control. Apparently one of the days on our vacation our room was being monitored on the hour every hour for noise. When security discovered that we were not in our room then they started accusing our 78 year old neighbors multiple times during their breakfast for making too much noise!! We asked for an apology from the manager Sherri lynn, who left us nasty messages about noise from our room when we were not there. She refused to speak to us in person or on the phone!!! We were able to speak to the assistant manager to ask what the policy and procedure was for security checking on noise complaints. He looked into our matter and discovered that they do not follow their own policies and they just automatically go to the room above the person complaining and blame those individuals without first identifying the noise issues. He stated that we should never have been called or left inappropriate messages and he guaranteed that we would get an apology from Sherri lynn. It is 2 days later and I am still waiting!! HORRIBLE HORRIBLE EXPERIENCE.

  • Stayed: October 2010, traveled with family
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4  Thank kerpiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Governor's Green

Address: 4600 Mooretown Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
#1 Green Hotel in Williamsburg
#5 Top resorts Hotel in Williamsburg
#16 Family Hotel in Williamsburg
Price Range: $119 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Governor's Green 3*
Number of rooms: 250
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Also Known As:
Wyndham Governor`s Green Hotel Williamsburg
Wyndham Hotel Governors Green
Wyndham Hotel Williamsburg
Wyndham Williamsburg
Williamsburg Wyndham
Governors Green Williamsburg
Fairfield Williamsburg Governors Green

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