Let me begin by telling those who trade into KCP or visit during a promotion that they will find a lovely property with fine amenities at a terrific location in Williamsburg.
That being said, I must share my utter disappointment with how an owner who has not upgraded to the "Club Explore" option is being treated. I bought into KCP a decade ago when the Townes were bring built. I have, until recently, gotten maximum enjoyment from staying there or trading the time for some other equally great location. Now that KCP has gone to the points system, dates are very hard to come by and, to add insult to injury, my family was placed in a unit (201B Jasmine Crescent) that would never be shown to a new "appointment."
When we arrived, the unit was still being "cleaned." When we got the okay to enter, it was dirty. Dried food was still on kitchen surfaces, the furniture was scratched and shabby, the carpet in the living/dining area was snagged and unraveling. Later that evening we found the entry way light out. Once a new bulb was placed, I can guess why it was left dark -- a nasty "welcome home." Additionally, the "security door" did not lock.
We had guests come, and I was ashamed to entertain there -- which we have done with great success in the past. I constantly get emails and postcards about the new this, the new that at KCP. I guess those things are just for the new folks. BEYOND SAD!!
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- Also Known As:
- King`s Creek Plantation Hotel Williamsburg
- Kings Creek Williamsburg