I was very pleased with the assistance of the staff. When we first arrived there was a monor problem with the room, but the assistant manager (I believe her name was Pam) and her staff went above and beyond to switch us to an upgraded room that was outstanding. On top of that she discounted our stay for our troubles. I really must say thank you very much for making our experince a good one. The breakfast was also good. I will definitely return when it comes to great customer service as we experinced.
- Official Description (provided by the hotel):
- Holiday Inn Express Williamsburg has won a 2013 TripAdvisor Certificate of Excellence! The hotel completed a renovation in Summer 2013. The Holiday Inn Express Hotel & Suites East in Historic Williamsburg Virginia provides a sensible choice for travelers to Virginias historic triangle of Colonial Williamsburg, Jamestown and Yorktown Located in the heart of the historic district, nearby attractions include Busch Gardens, home of the new roller coaster The Griffon, Water Country USA, Colonial Williamsburg, the College of William & Mary, Merchants Square, Premium Outlets, NewTown Shopping and Entertainment, Yankee Candle, Ripley s Believe it or Not,Mariners Museum, Virginia Living Museum, Williamsburg Winery and The Williamsburg Pottery. Golfers can experience 15 championship golf courses such as Kingsmill, Stonehouse, Royal New Kent and Golden Horse Shoe. Local corporations include Anheuser-Busch, Inc., Sentara, Ball Metal, Surry Power Plant and Riverside Health Systems. Nearby government facilities include National Center for State Courts, Camp Perry, Cheatham Annex, Yorktown Naval Weapons Depot, West Point Armor Group International Training and Fort Eustis. ... more less
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- Also Known As:
- Holiday Inn Express Williamsburg Hotel Williamsburg
- Holiday Inn Williamsburg