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Holiday Inn Express & Suites Williamsburg
Ranked #35 of 73 Hotels in Williamsburg
Certificate of Excellence
Reviewed February 17, 2013

We stayed here for two nights, and found the hotel to be very comfortable, clean and well maintained. Check-in was quick and they allowed us to go up to our room well before 3pm. The room was standard and comfortable, but there was no clock, which seems like a basic amenity. The bed was a bit firm, but they kindly provided both soft and firm pillows. It was also very quiet. We hardly heard any outside noise at all, even though our room was facing the road.
The location couldn't be beat- on one side of the hotel was Colonial Williamsburg, just a few miles away- and in the other direction is a boulevard filled with a multitude of restaurants and shops. Any dining option you could want is just a few minutes away. The hotel also has an on-site restaurant, pool and fitness center. And very importantly, the hotel has excellent security.
For the price and the location, this hotel can't be beat. I highly recommend it to those staying a few days in Williamsburg.

  • Stayed: January 2013, traveled as a couple
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Thank Matanda28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (378)
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207 - 213 of 378 reviews

Reviewed January 23, 2013

Whar a bad experience, they couldn't handle the breakfast rush, need more than 1 lady wroking, and the lady that was working really mean too the kids. Also had a clogged drainb in the shower, when they c;leaned it, they left the hair in the commode. I notified the hotel of my poor service, never heard back from anyone, I guess they really don't care.

  • Stayed: December 2012, traveled with family
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1  Thank rlw17504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kstudwell, General Manager at Holiday Inn Express & Suites Williamsburg, responded to this reviewResponded January 29, 2013

I am sorry to hear about your dissapointment with your stay with us. We strive everyday to be the best and we never like to hear we were not. Your comments will be brought up and our next management meeting in hopes that this will not happen again.

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Reviewed January 13, 2013

We travel to Williamsburg 3-4 times a year and have stayed in various hotels including the Williamsburg hotels. This is a little gem. The rooms are spacious, clean and I am not sure I have received better hospitality from the staff. I use to travel 3-4 months out of the year for 10 years throughout the country - so this says a lot. They were helpful, courteous, and always smiling. For a budget conscious family, you cannot go wrong.

We traveled with an 8 and 12 year-old to visit Busch Gardens and Colonial Williamsburg at Christmas and had a great time. We love Williamsburg and will be staying here again. 5 stars. Kudos to your staff.

  • Stayed: December 2012, traveled with family
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1  Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kstudwell, General Manager at Holiday Inn Express & Suites Williamsburg, responded to this reviewResponded January 16, 2013

Thank you for taking the time to tell us about your stay. It is always nice to hear when our guests have had a nice stay with us and write about it. This will be shared with all of our staff. Please come back and see us again.

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Reviewed December 26, 2012

This hotel is ideally located - easy to get to Colonial Williamsburg, the Williamsburg Pottery (totally new buildings on main road), etc. Hotel front desk service was excellent and also great breakfast. Nice indoor pool. Stayrd from December 21 -26, 2012. Stayed previously here Nov 1 & 2, 2012..

Room Tip: Rooms are basically sound proof, you can here sounds out in the hallway but not room-to-room..
  • Stayed: December 2012, traveled with family
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1  Thank Phil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kstudwell, General Manager at Holiday Inn Express & Suites Williamsburg, responded to this reviewResponded January 8, 2013

Thank you for taking the time to tell us about your stay. We are always happy to hear our guest enjoyed their stay with us. Look forward to having you back again

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Reviewed December 9, 2012

From the moment we walked in the staff was extremely helpful, giving directions and suggestions for a great place for dinner. Room and pool were great. Great location to all attractions and plenty of dining. Breakfast buffet was great although we skipped it Sunday because there were no tables.

Definitely recommend.

  • Stayed: December 2012, traveled as a couple
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1  Thank Happy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kstudwell, General Manager at Holiday Inn Express & Suites Williamsburg, responded to this reviewResponded January 8, 2013

Thank you for letting us know about your stay with us. It is always great to hear good comments about our staff.

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Reviewed November 30, 2012

Let's start with the most amazing positive: This hotel had the best free breakfast that I've had at a hotel ever. There were eggs, bacon, pancakes, cereals, breads of all kinds, yogurt, fruit -- and it was all hot and free. Pair that with the tastefully decorated dining area and it was a good morning.

The rooms, on the other hand, were simply average. The furniture and linens were dated and the towels were comfortably numb.

It was a huge room, though -- with a pull-out sofa. A family could really spread out in this space comfortably. There was also a microwave and a good sized fridge with freezer in the room too.

All in all, I'd probably stay here again if I were traveling with my family because I can't afford much more! If I'm traveling on the company's dime, though, I'm probably picking another location.

Room Tip: Look out for the Turkey Vultures on the Roof! (Seriously, there were like 40. Didn't disturb o...
  • Stayed: November 2012, traveled with family
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1  Thank wferriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kstudwell, General Manager at Holiday Inn Express & Suites Williamsburg, responded to this reviewResponded January 8, 2013

Thank you for your comments, first just to let you know we are going to be under a renovation here in the next few months, please come back and see us then, I'm sure you will like what you see. And yes we are working on the turkey issue.

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Reviewed November 29, 2012

I stayed overnight here this past weekend. The hotel room and common areas were clean and very well maintained. Staff was friendly and easily available. The breakfast buffet has hot options along with the usual breads, cereals and yogurt, not the same as the many pancake houses down the street, but adequate and included in your stay. The pool room was nice and warm on a cold, dreary day, pool decent but small. I was the only one in there so it hardly mattered. They also did a great job with my request to be as close to the lobby/elevator as possible, to make things easier on my mother after a long day of outlet shopping. I'll be choosing this hotel again for my next visit.

  • Stayed: November 2012, traveled with family
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Thank Erin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kstudwell, General Manager at Holiday Inn Express & Suites Williamsburg, responded to this reviewResponded January 8, 2013

Thank you for your great comments about your stay. We are always happy to hear about our guests having a wonderful stay and plan to come back in the future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Williamsburg

Address: 1452 Richmond Rd, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Williamsburg
Price Range: $83 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Williamsburg 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
No matter what brings you to Williamsburg, Virginia, Holiday Inn Express & Suites Williamsburg has the accommodations and amenities you seek. We offer 93 guestrooms and suites, complete with in-room features like a mini-fridge, coffeemaker, and flat-screen TV. Our hotel features include a Business Center, free Wi-Fi access, state-of-the-art Fitness Center, snack and sundry store, and indoor heated pool. Plus, we treat our guests to a hot and free Express Start Breakfast Bar with healthy options every morning of their stay. In addition to all these great amenities, our hotel’s location cannot be beat. We’re just minutes away from top attractions like Colonial Williamsburg, Busch Gardens® Williamsburg, Water Country USA®, the Jamestown Settlement, Yorktown Victory Center, Warhill Sports Complex, and the Williamsburg Premium Outlets. ... more   less 
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Also Known As:
Holiday Inn Express Williamsburg Hotel Williamsburg
Holiday Inn Williamsburg

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