Stopped in person prior to my overnight trip. It was very unwelcoming and the front desk person was not interested in assisting me at all nor answering any of my questions. I was very close to calling the hotel manager and reporting this, but decided against it. Surely he/she must know how poor the front desk service is. I travel a lot and come in contact with many different persons. I chose to find another place to make my future reservations since this set the tone for the hotel.
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