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“Comfortable place for family fun”
Review of Wyndham Kingsgate

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Wyndham Kingsgate
Ranked #24 of 73 Hotels in Williamsburg
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 23, 2014

We had the pleasure of staying here with extended family. There were 12 of us. The staff was very accommodating, putting us in rooms one above the other. The amenities were plentiful. Everything was clean and taken care of. The location was close to all of our outings. We would definitely recommend it and would come back.

  • Stayed: April 2014, traveled with family
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Thank yssirk37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh B, Manager at Wyndham Kingsgate, responded to this reviewResponded May 27, 2014

Dear Reena,

We are so disappointed to hear that your interaction with our resort staff did not meet your expectations, and that the cleanliness of our arcade did not meet your standard. This is not a good example of the Count On Me service which we are know for at Wyndham.

It is imperative that our guests are treated well and we can assure you that we will be taking action to ensure that this is not an issue for future guests. Again, thanks for taking the time to reach out.

Sincerely,

Hugh Bischoff
Assistant Resort Manager
hugh.bischoff@wyn.com

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524 - 530 of 1,017 reviews

Reviewed April 22, 2014

Kingsgate seems to have gone downhill lately. I have heard tourism is down in Williamsburg so perhaps this is why the upkeep is not so hot. I stayed here five years ago and it was beautiful. This recent Easter visit I rented a two bedroom, two bath with a very small kitchen overlooking a pond with a fountain. Check in was brutal. After driving for five hours, we just want to unload our things and unwind. There was a horrendous long line and I was disgusted to see the hold up wasn't in taking deposits or charging the daily activity fee (ridiculous for things nobody uses) but in giving the timeshare spiel- seriously??!! Then we were put on the second floor of a three story so when our third floor neighbors awoke at 7 am so did we- uggh. I can't be mad at them because obviously there is just no soundproofing here. During the day I could hear my next door neighbors having a yelling match- oh the joys of vacation. Then in the unit I can see upgrades have been done such as new granite in the kitchen, yet then the sliding door handle to our balcony was just literally falling off. I thought this was why timeshare owners are charged maintenance fees but okay. I did enjoy having a king bed in the master and it was on the firm side but not uncomfortable. Parking is obnoxious. It would be nice to have one designated spot for each unit so you don't end up parking two blocks away loading and unloading your car. The unit was clean but just reeked of ammonia which if you are not familiar with that smell- think cat urine. All in all it was nice to have a two bedroom with a balcony to the pond but a lot of annoying details make it just an "eh" visit.

Room Tip: Make sure you are on the very top floor unless you want to wake to the sound of stomping feet over y...
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  • Stayed: April 2014, traveled with family
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2  Thank Beachykeen777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

Our family of 5 spent 4 nights in these very nice condos. It was a very convenient location. It was well appointed.
I agree with previous posts that state the noise can be a factor. You hear everything, even doors closing in other areas. We were all asleep in our beds, and we got a pounding on the door from someone below yelling "Keep it down"...it wasn't us, but I could hear the noises he was hearing..so that was a bit dismaying, but that was the only negative I can report about this place. My kids loved the arcade (games were free). Staff was friendly, and we did not get any big sales pitch, like I had read with others. They did ask on check-in, but we politely refused, and heard nothing else during our stay.
We have already recommended this to family and they will be going in the fall. We got a nice price for a 2 bedroom unit by doing some searching around on google.

Room Tip: I would say to try for a top floor
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  • Stayed: April 2014, traveled with family
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Thank lsj001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

Now that we've figured out the credit system we've used three properties on this year's maintenance fees. It costs credits and an exchange fee that comes down to a very fair price for a sweet apartment for a week. We attended their RCI Informational seminar and got two three day passes to Colonial Williamsburg in exchange. The unit was great! Large living room with dining room furniture. The smaller dishwasher actually held more that most. Plenty of kitchen tools, pans, bowls, really well equipped. The bedroom was nice, with doors into the bathroom from living room and bedroom. The washer and dryer were valuable! Really close to everything. Great week!

  • Stayed: March 2014, traveled as a couple
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Thank ruthandvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

A very nice clean property that looks more expensive then it is. Clean, well decorated rooms with all of the comforts of home. Friendly staff as well. The only serious fault I can find is that when you stay in a lower level room, every footstep from the people above you can be heard very loudly through the ceiling. My advise is to get an upper level room and be mindful of the guests below you. The game room and pool area maintenance was falling behind most likely from the amount of use it gets. However, I really didn't mind, we didn't visit Williamsburg to play video games or stand in a pool. Overall, very nice and we will return for a third visit!

Room Tip: Try to get an upper level room.
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  • Stayed: August 2013, traveled with family
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4  Thank luv2travel1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Kingsgate, responded to this reviewResponded January 25, 2014

Thank you for taking the time to provide this review. We appreciate your kind words regarding the unit amenities and friendly staff. We also appreciate your feedback in regards to the game room, as we are always looking for ways to improve. Again, thank you for reaching out and we look forward to your next visit.

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Reviewed January 7, 2014

My son has time share with Wyndham and I am very grateful! We had a wonderful family Christmas - 18 of us, 4 generations, from 5 states. We celebrated in Maryland at our son's home and wanted to do something special - go to Colonial Williamsburg! We had 3 units at the Wyndham and they were perfect! Room for all of us to unwind and come together again. The Wyndham provides for every need, the beds are very comfortable, the towels fluffy - everything anyone could ask for in a resort.

  • Stayed: December 2013, traveled with family
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2  Thank Marchelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Kingsgate, responded to this reviewResponded January 8, 2014

Hi Marchelle,

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We’re so happy to hear you and your family enjoyed your holiday vacation stay. We are also glad to know that you found your unit fully accommodating. Again, thank you for reaching out and we look forward to your next visit.

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Reviewed January 6, 2014

There were three of us in a one bedroom unit. Completely renovated! Every detail was perfect. Clean Clean Clean/well appointed with NICE linens/kitchen compact but complete/furniture was good/comfy master bed and pull out sofa (really)/internet worked perfectly (even at peak Holiday time) & the staff was extremely nice and helpful. Separate living spaces even in the one bedroom that is about 550 Square feet. The indoor pool was a hit with our son and the arcade was even better with 'open play' games. He loved it. Close to everything. Nice grounds. What else could I ask for at a decent price? Recommend and plan on returning. Also, just remembered...the security personnel were visible yet unobtrusive/professionally out and about the property in a good way. My family felt very secure.

Room Tip: no elevators. We stayed on first floor in building 14~ heard small amount of foot traffic from stair...
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  • Stayed: December 2013, traveled with family
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5  Thank Roswatki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Kingsgate, responded to this reviewResponded January 8, 2014

Thank you for taking the time to provide this feedback. We appreciate your kind words regarding our renovations and staff. We’re so glad your son enjoyed the pool and arcade. It sounds like you had a wonderful vacation. Again, thank you for reaching out and we look forward to your next visit.

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Additional Information about Wyndham Kingsgate

Address: 619 Georgetown Crescent, Williamsburg, VA 23185-3029 (Formerly Fairfield Williamsburg at Kingsgate Resort)
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Williamsburg
#4 Top resorts Hotel in Williamsburg
#22 Family Hotel in Williamsburg
Price Range: $94 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Kingsgate 3*
Number of rooms: 600
Reservation Options:
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Also Known As:
Wyndham Kingsgate Hotel Williamsburg
Wyndham Hotel Williamsburg
Wyndham Resort Williamsburg
Fairfield Williamsburg Kingsgate
Wyndham Williamsburg
Kingsgate Resort Williamsburg Va
Williamsburg Wyndham

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