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“Nice... but could be more accommodating!”
Review of Wyndham Kingsgate

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Wyndham Kingsgate
Ranked #21 of 73 Hotels in Williamsburg
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 8, 2013

The condos were nice... we had a one bedroom lock-out unit and a two bedroom condo that made our three bedroom unit. Therefore, we had three full bathrooms, and two kitchens, which was nice. The beds slept well, and unit was clean.

The resort bragged about being #1 in customer service, yet when we called them for a parking pass they forgot to provide... they couldn't bring it to us, so we had to get back oyut at night and lose close parking space to get it!

Then, in master bedroom... the toilet ran and then wouldn't flush properly... we called about that and were told someone would fix it while we were sightseeing, but when we got in late... no one had been there, so we called back... no one ever came! I complained and was told that "someone would look into it for me and see who was dispatched and why it was never fixed".

  • Stayed: April 2013, traveled with family
    • Service
3  Thank JenJSmith74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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591 - 597 of 992 reviews

Reviewed April 2, 2013

Busy but great place for older kids. Tennis mini golf hot tub on site. Free arcade which is heaven for my 7 year old son. Great information on surrounding sites. Caution for lengthy timeshare presentation. More to do than governs green the other wyndam property but more busy. Kids preferred the action of this property, while I preferred the calm quiet beauty of governs green

  • Stayed: April 2013
    • Location
    • Cleanliness
1  Thank Ellwod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013 via mobile

Kingsgate has some good qualities such as the on site activities. However, you will be stuck paying the activities fee whether you use them or not. I usually do not opt to but the few times I have tried to use the pool & gym they were so overcrowded it wasn't even enjoyable. The rooms themselves need some updating. On this particular stay we were greeted by a strong sewer odor & after speaking with maintenance learned they had left some sewer holes open the day before while doing work. We were given a can of air freshener as a resolution. Discovered that night that the deadbolt on our door was broken. My primary reason for not wanting to return is that the walls are paper thin! If you are a light sleeper do not stay here! It's been terrible listening to the noise next door & above. I've never ever noticed this much noise when staying in a hotel. It's just not worth it to stay here again.

  • Stayed: April 2013
    • Value
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2  Thank beachlover2026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

Stayed here this time rather than Powhatan Resort. Good choice! Was better and there was much more to do with the kids. Unit was a little small in the kitchen area, but great if you want to cook. We had some minor issues with unit but the staff fixed it and were cordial. Not into time share so I had to be very direct up front, but that is annoying. Pool was over chlorinated ...I couldn't deal and kids complained. Game room was great, Mini golf - good.. good location would do it again! Best part - activities...Worst part - 10am checkout is ludicrous...never have seen that in my life!!

Room Tip: Try to get a room with balcony..very nice.. Second floor was not an issue
  • Stayed: March 2013, traveled with family
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1  Thank Grossen76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

We (my wife, 7 year old, and 10 month old, and I) stayed in a 2 bedroom suite. We were on the second floor of a 3 story building. 90% of the time we were in our room we could hear the guests in the condo above us and/or people going up and down the stairs (when kids ran up/down the stairs, it rattled the headboard and wall in the larger bedroom). The walls and floors/ceilings are very thin. If your vacation requires quiet relaxation, do not stay at this resort. If you are OK with stomping, yelling, TV noise, etc, from the condo units around you, then this place should remain on your list of potential vacation spots - the mini golf, indoor pool, and 2 small arcade rooms are decent. The location of the resort is convenient to Jamestown and other area attractions. Wyndham provided us with enough laundry detergent to run 2 loads of wash, as well as 2 individual packs of dishwashing detergent. A large pizza from the resort cafe was $16. *We checked out a day early because we could not go another night with minimal sleep due to the noise.

  • Stayed: March 2013, traveled with family
    • Value
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1  Thank vtkev02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

After reading some of the reviews on Trip Advisor I had some concerns. None of them were warrented. We had a 2 bedroom, 2 bath unit on the second floor of a two story building. The unit was very large and lovely. Ir was clean and the furnishings were in good shape. The five dollar resort fee was well woth it as it includes all the activities as well as the theater and wi fi.
It was a delightful vacation and would love to stay at the Wyndham again. The location is fantastic, close to everything. We found you really need the three day pass in order to see all of Colonial Williamsburg.
In other reviews I read that there was a lot of pressure to attend the time share breakfat, we did not have that problem either.
I would highly recommend this property.

Room Tip: Top floor was very quiet.
  • Stayed: March 2013, traveled with family
    • Value
    • Location
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7  Thank KRKRUSLING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

went during off season - Nov; so not crowded at stay nor Williamsburg. that said, our 2 bedroom was right across the main building, so access to pool and game room was extremely convenient. the kitchen had the basic tools, no complaints there; dining room was nice as were bedrooms. However, the furniture could use an update as well as the carpets. The rooms overall were spacious and decent. The pool and game rooms were very nice - clean. I would recommend staying here again - again this is based on off season stay. During peak-season, staff did state they reach 100% capacity. excellent location for park or Williamsburg.

Room Tip: if you think you'll use the pool more often, then try to see if you can get room near main build...
  • Stayed: November 2012, traveled with family
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2  Thank colin f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Kingsgate

Address: 619 Georgetown Cres, Williamsburg, VA 23185-3029 (Formerly Fairfield Williamsburg at Kingsgate Resort)
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Williamsburg
#3 Top resorts Hotel in Williamsburg
#23 Family Hotel in Williamsburg
Price Range: $102 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Kingsgate 3*
Number of rooms: 456
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Also Known As:
Wyndham Kingsgate Hotel Williamsburg
Wyndham Hotel Williamsburg
Wyndham Resort Williamsburg
Fairfield Williamsburg Kingsgate
Wyndham Williamsburg
Kingsgate Resort Williamsburg Va
Williamsburg Wyndham

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