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Hilton Garden Inn Williamsburg
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Reviews (1,149)
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All reviewsseafare restaurantrichmond roadbusiness centerclean hotelfront desk staffwithin walking distancebusch gardenswould stay here againfood for thoughtoutlet mallbreakfast buffetconvenient locationnice stayshort drivewafflesgreat place to staywilliam and mary
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703 - 708 of 1,149 reviews
Reviewed March 3, 2014

This was a great place to stay with the family.....The kids really enjoyed it because they got to swim in march...we was also close to alot of different things for the kids to enjoy...the staff really treated you like family and the breakfast was terrific. my next trip to williamsburg i already know where i am staying...Great Job don't change anything.... :)

  • Stayed: March 2014, traveled with family
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1  Thank MrsDeborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded March 6, 2014

Thank you for your review about your recent stay with us. We are happy to hear that you enjoyed your stay with us. We are glad to hear that your kids enjoyed the indoor swimming pool. It was a pleasure having you as our guest and we hope to see you again in the future.

Sincerely,

Kimberly Moore
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

the hotel is clean, comfortable and staff treats you like family. our room was huge and we were on the main drag close to a bizillion restaurants and shops, location, location, location! the price is terrific for a 3 star rating and their breakfast is stellar!
our front desk person, Jackie, was exceptional! great tips on what to see and where to eat. I would recommend to anyone.

  • Stayed: March 2014, traveled as a couple
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Thank NELLIE V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded March 6, 2014

Thank you for your review about your recent stay with us. We are happy to hear that you enjoyed your stay with us. Thank you for mentioning Jackie in your review. It is always nice to hear when our employees provide exceptional service and will pass on your praise. It was a pleasure having you as our guest and we hope to see you again in the future.

Sincerely,
Kimberly Moore
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

All the employees there go over and beyond to make their customers happy. The General Manager was awesome and went over and beyond to make our stay possible. we will definately stay there again. The breakfast was awesome and very nice lobby w?fireplace and plenty of seating area

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank 963deborahp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded February 27, 2014

Thank you for your comments regarding your recent stay with us. We appreciate you taking the time and letting us know about your experience with our staff members. I will be sure to pass on your praises to them. It was a pleasure having you as our guest and we hope to see you again in the future.

Sincerely,

Kimberly Moore
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

The hotel is perfectly located amidst a variety of sit-down and fast-food restaurants, near outlet malls, and close to colonial Williamsburg. The hotel lobby has abundant seating and a huge fireplace that makes for a great place to relax. Everyone went above and beyond to ensure excellent service.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank renam932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded February 21, 2014

Thank you for your review regarding your recent stay with us. We are happy to hear that you enjoyed the location and customer service of the hotel staff. It was a pleasure having you as our guest and we hope to see you again in the future.

Sincerely,
Kimberly Moore
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

What makes a hotel excellent is the staff that interacts with the guests and this hotel is EXCELLENT. All the staff are polite, friendly and make the stay enjoyable. We really enjoyed our stay and plan on returning to this specific hotel everytime we're in the Williamsburg area.

  • Stayed: February 2014, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Edwin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded February 21, 2014

Thank you for your comments regarding your recent stay with us. We are happy to hear that you enjoyed your stay with us. Thank you for your comments regarding our staff members. Providing excellent customer service is one our primary goals and I am happy to hear about the service that you received. We look forward to seeing you again in the future.

Sincerely,
Kimberly Moore
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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