We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“BEST HOTEL FROM THE HILTON FAMILY IN WILLIAMSBURG”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Garden Inn Williamsburg
Ranked #13 of 73 Hotels in Williamsburg
Certificate of Excellence
Reviewed July 5, 2013

We stayed June 30 until July 4th, 2013. We got two king suites, One for wife and I and one for Daughter & Son in-law along with two grandkids 4 & 6. The kids took turns staying in our room so we each had one each night. We got the Busch Gardens package and I was very happy with it. The package comes with room/breakfast along with 7 day tickets to Busch Gardens and or Water Country and even includes parking at the parks. Let me start with Breakfast. The ladies that run the dining room are awesome. They kept thing moving as far as any lines and also took the time to chat with each table. They treated our Grandkids almost like their own.
They keep this hotel looking good. It is centrally located to everything and within walking distance to several restaurants. You must try (Food for Thought) across the highway. Would not hesitate to book here again. I am a Hilton honors member and can assure you this is one of the best from the Hilton family in this area.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dlt196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded July 7, 2013

Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed your stay as well as the Busch Gardens Summer Package. It was a pleasure having you as our guest and we hope to see you again in the future.

Sincerely,

Kimberly Moore
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,109)
Traveler rating
Traveler type
Time of year
Language

765 - 771 of 1,110 reviews

Reviewed July 2, 2013

This is the only place we will stay! Hiltons are the only place my family and I will stay. Very clean and accommodating. Staff is always very friendly and go out of there way to make our stay relaxing!! Check in is always fast and they offer a great breakfast. Beds are comfortable and rooms always clean!!

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stacey c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded July 7, 2013

Thank you for your comments regarding your stay at our hotel. We are happy to hear that you enjoyed staying with us and will return in the future. It was a pleasure having you as our guest and we look forward to seeing you again.

Sincerely,

Kimberly Moore
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

We were in town for a camp at William & Mary and we were hopeful that we would find a hotel for a couple of nights that was close to campus. Unfortunately the hotel was completely booked, as were others on Richmond Road, but Robin went above and beyond to try to find a hotel for us. She called other hotels in the area and searched online for us as well.
We ended up spending the night in Newport News but we made sure to spend our next night here just because of her excellent service!

My kids loved the cookies!

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Imaim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded June 30, 2013

Thank you for your review about your recent stay with us. It is always nice to hear how our staff members go above and beyond for our guests. We appreciate you letting us know how Robin showed you the true meaning of hospitality. We hope that we will see you again in the future.

Sincerely,

Kimberly Moore
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

Overall a nice stay. We booked with breakfast included--very glad we did as much more cost effective that purchasing at the hotel or eating elsewhere. The food is MUCH better than normal free breakfast fare--all cooked to order and a choice of several options (pancakes, omelets, French toast, etc.) The room was nice but had a strong smell of carpet freshener (?), did not seem as new as the beautiful lobby. Room not very spacious for a family of four, but doable. It is a nice location, we found it a nice median point between Busch Gardens and Historic Williamsburg. Several chain restaurant options close by and souvenir shops.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank spot28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded June 27, 2013

Thank you for your review about your recent stay with us. We are glad to hear that you enjoyed your stay. It is always nice to hear when our guests enjoy our cook to order buffet. We are happy to hear that you like our new lobby renovation. We are very excited about the new look and are looking forward to the rest of the changes that we occur later this year. It was a pleasure having you as our guest and we hope to see you again in the future.

Sincerely,

Kimberly Moore
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013 via mobile

Hotel is in great location. Walking distance to many restaurants. My husband is a Diamond Hilton Honors and we were immediately upgraded to a very large and spacious room. Room and hotel areas were all were exceptionally clean. Front desk personnel very friendly and helpful as well as other staff personnel. Breakfast is included and my husband said his omelette was the best he's ever had. Free cookies available all day and were wonderful! Look no further for a hotel choice in Williamsburg.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank PorschePlantation_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded June 27, 2013

We appreciate you taking the time to fill out a review about your stay with us. We are grateful for our Diamond Members and are glad to hear that you enjoyed the complementary room upgraded. It was a pleasure having you as our guest and we hope to see you again in the future.

Sincerely,

Kimberly Moore
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

Stayed six nights at this location and thought it was a nice property. Some of the front desk staff was a little bit cool for my taste, excepting a couple of folks who were proactively friendly. Room was very good, bed was uber-comfortable as is typical for this chain, and housekeeping was excellent. The pool and exercise areas were clean, well lit, and pleasant.

The hotel is centrally located and there are a lot of good (and a few less-than-optimal) choices for food and entertainment within reasonable walking distance, in addition to all of the historic areas which are a short drive away. Location was a plus for this property.

About five o'clock one evening late in my stay, the power went out in the city for a little over twelve hours following a storm. The hotel had no backup power beyond battery-powered emergency lighting that lasted a couple of hours. Then it got crazy dark. The hotel staff put chemlights in the hallways and handed out small flashlights, so I think it was handled well at the local level, but a small backup generator to power essential services and emergency lighting doesn't seem unreasonable for a hotel at this price point.

Of course, one rarely uses the stairwells in a multi-story hotel, but the power outage forced everyone to use them. At the bottom of the stairwell, I found about 10 mattresses tucked under the lowest landing. Combustible material under stairs is a big no-no under most fire codes as it can catch fire and block emergency evacuation routes.

Lastly, and of minor importance, there was a strange and persistent smell (funky-body?) all week in the hallway between the front desk and the elevators. It wasn’t a show stopper but wasn’t very pleasant and should be addressed.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded June 27, 2013

Thank you for your comments regarding your six night stay at our property. We are glad to hear that you enjoyed your stay despite the power outage that occurred. We try out best to make our guest as comfortable as possible if there is a power outage. We will be considering your comments for future policies in the event the power is out for an extended period of time. Thank you for staying with us and we hope to see you again in the future.

Sincerely,

Kimberly Moore
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

The hotel that we have always stayed in was not avaiable for Spring break- so I booked Garden Inn. we found this hotel to be our new favorite! This hotel is an older hotel, however the rooms and bathrooms were clean and comfy. we loved it so much there that we booked an extra night. Kids loved the pool and the free tea/cookies.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DelawareMom123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this reviewResponded June 21, 2013

We appreciate you review of our hotel. It is nice to hear that we exceeded our expectations when the hotel you normally book at was sold out. We would be delighted to see you again in the future.


Sincerely,

Kimberly Moore
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Williamsburg hotels
1.2 mi away
Hampton Inn & Suites By Hilton Williamsburg-Central
2.2 mi away
Hampton Inn & Suites Williamsburg Historic District
0.4 mi away
Hampton Inn & Suites Williamsburg-Richmond Rd.
Show Prices
Show Prices
Show Prices
1.0 mi away
Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
0.9 mi away
Comfort Suites Bypass
Comfort Suites Bypass
#6 of 73 in Williamsburg
746 reviews
1.7 mi away
Woodlands Hotel & Suites - Colonial Williamsburg
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Williamsburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Williamsburg

Address: 1624 Richmond Rd, Williamsburg, VA 23185-2724
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Williamsburg
#3 Romantic Hotel in Williamsburg
#15 Family Hotel in Williamsburg
Price Range: $76 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Williamsburg 3*
Number of rooms: 119
Official Description (provided by the hotel):
Enjoy our convenient location in the heart of Williamsburg's restaurant and entertainment district at the Hilton Garden Inn Williamsburg, VA hotel. All the attractions of Colonial Williamsburg are located just minutes away. Our hotel also boasts proximity to Jamestown, Yorktown, Busch Gardens Europe and Water Country USA. Find everything you need for work and relaxation in this Williamsburg, VA hotel. Benefit from complimentary WiFi throughout the hotel. With a complimentary 24-hour business center and meeting space for up to 125 people, the Hilton Garden Inn Williamsburg hotel is the stand-out choice for meetings and events in Williamsburg. Take advantage of our 24-hour fitness center, Pavilion Pantry(R) convenience store and indoor pool. Guest rooms feature all you need for work and relaxation with the latest technology and comforting amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Hotwire, Orbitz, HotelQuickly, Cancelon, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Hilton Garden Inn Williamsburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Williamsburg Hotel Williamsburg
Williamsburg Hilton Garden Inn
Hilton Williamsburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing