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“So fancy -- so why no hair dryer???”

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SpringHill Suites Williamsburg
Ranked #36 of 73 Hotels in Williamsburg
Reviewed January 20, 2013 via mobile

This hotel is GORGEOUS with updated and enormous rooms, an attentive staff, and a delicious hot breakfast bar in the morning. Imagine my surprise, then, when my room did not possess the most basic of amenities -- a hair dryer! I was baffled.

  • Stayed: January 2013
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2  Thank halfhisorange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this reviewResponded January 21, 2013

I want to thank you for taking the time to leave a review for our hotel. I want to apologize for you not having a hair dryer. All of our rooms come with a hair dryer for the guest. It is hangning in the closet in a nice fabric bag labeled 'hair dryer'. Occassionally they do go 'missing' and I want to say I am sorry if your room's hair dryer was missing. We always try to ensure that all rooms have all necesasary amenities. Thank you again for bringing this to our attention and for leaving a review.

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383 - 389 of 536 reviews

Reviewed January 11, 2013

We have stayed at this springhill several times but haven't been since the summer and to our delight discovered it had been newly renovated. The lobby and rooms are beautiful and very new looking and the service was outstanding. Crystal at the front desk was extremely helpful and very friendly. This is an excellent hotel. Thank you Marriott!

  • Stayed: January 2013
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Thank luv2travel3313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this reviewResponded January 14, 2013

Thank you for taking the time to review our hotel! We are very happy with our newly renovated hotel. It is so nice to have it complete! Please come again soon and stay with us on your next visit to Williamsburg, VA.

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Reviewed January 7, 2013

We were very impressed by the SpringHill Suites. The location was great and would consider coming back when visiting Williamsburg historic sites. The staff was very friendly and helpful. They called us 10 minutes after our check-in to make sure we were happy with the room. The room was spacious, clean and nicely furnished. Hotel is close to lots of restaurant choices and within 5 minute drive to Williamsburg historic area and William & Mary campus.

Room Tip: We had a room on the 2nd floor and it was very quite and also faced the back of the property.
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  • Stayed: December 2012, traveled with family
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Thank anginva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this reviewResponded January 9, 2013

I am so glad that you enjoyed your stay with us at the Springhill Suites of Willamsburg, Thank you for taking the time for reviewing our hotel on Trip Advisor. We always enjoy reading about the great time our guests have had, and welcome you back on your next visit to Williamsburg, Virginia.

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Reviewed January 4, 2013 via mobile

We stayed as a family here and it's great value for money. The suites are large with plenty of room for a family of 4.
Breakfasts are ordinary but good value for money.
The rooms were well renovated and in good condition.
We found it easy to get to colonial Williamsburg.

  • Stayed: January 2013
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Thank BC1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this reviewResponded January 7, 2013

I want to thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and want to welcome you back when you are in Williamsburg, VA again. Thank you again.

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Reviewed January 2, 2013

Typical Springhill Suites on strip of hotels and restaurants just outside Williamsburg, very convenient to outlet stores as well. Room was recently updated but bathroom was a bit dated (cracks in porcelain in the tub). Breakfast was quite good, eggs, sausage and normal continental fare.

  • Stayed: December 2012, traveled with family
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Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this reviewResponded January 3, 2013

Thank you for taking the time to review our hotel. We are certainly lucky to have such a wonderful and convenient location in Williamsburg, Virginia. I apologize for your bathroom, and want you to know that we are working on bathroom updating through our winter season. We hope that you will choose to stay with us again on your next trip to Williamsburg. Thank you.

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Reviewed December 25, 2012 via mobile

Spacious rooms, nice verity on the large breakfast bar, great customer service. It is one of the best customer service experiences in a hotel that I have ever experienced. I would recommend it to anyone staying in the Williamsburg area.

  • Stayed: December 2012
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Thank Mmadkour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this reviewResponded January 3, 2013

Thank you for taking your time to review our hotel. Customer service is the key to any business and we want our's to be the best. I am glad you enjoyed your stay and hope that you will choose us as your hotel of choice the next time you are in WIlliamsburg, Virginia.

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Reviewed November 26, 2012

Stayed here for one night and was not disappointed. In walking distance to eateries and great complimentary breakfast. Rooms are spacious and very modern. Would absolutely recommend! Staff very friendly and helpful

  • Stayed: November 2012, traveled with family
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Thank LaxMom05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this reviewResponded December 3, 2012

I am so glad you enjoyed your stay with us. We take pride in our service, location, and the great renovations that we have just recently completely. Thank you for staying with us and thank you for taking the time to review our hotel.

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Additional Information about SpringHill Suites Williamsburg

Address: 1644 Richmond Rd, Williamsburg, VA 23185-2724
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 73 Hotels in Williamsburg
Price Range: $73 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Williamsburg 3*
Number of rooms: 120
Official Description (provided by the hotel):
Fresh and modern, SpringHill Suites Williamsburg has been newly redesigned with business travelers and family vacationers in mind. We've thought of everything from spacious studio suites with new furnishings to friendly service and contemporary living amenities to keep you comfortable and relaxed. Ideally located near shopping and fun things to do, our location offers the perfect home base for visiting a near-endless list of top Williamsburg area attractions ... more   less 
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Also Known As:
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites

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