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Hampton Inn & Suites By Hilton Williamsburg-Central
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Reviews (1,166)
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All reviewsking suitebusch gardensnice hotelthe breakfast areabypass roadoutdoor poolwaffle makerwafflesfree breakfastconvenient locationhot breakfastwould definitely stay here againroom was largegreat place to stayminute drivecracker barrelhot tub
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893 - 898 of 1,167 reviews
Reviewed January 31, 2013

The rooms were fine. Our issue was with the reception desk. Our party of four arrived late in the evening and due to a mix-up by the third party Booking.com our date changes were not conveyed to the hotel and we were considered 'No Shows'. Nadia at the desk was particularly unhelpful and defensive. We were not pushy nor rude, nor was she busy, so why the attitude? We finally managed to check-in after we telephoned Booking.com in London to clarify matters, but the poor reception and unwelcome tone have made their negative mark. Would have moved to the many nearby accommodations if it were not for the late hour and our exhaustion. My travelling companions have emailed our feedback to the hotel, but a month later we have yet to get a reply. Perhaps better training in what it takes to succeed in the hospitality business would be helpful here.

  • Stayed: December 2012, traveled with friends
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10  Thank gouzbeks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2013

We stayed one night on a family business trip. The king studio room was large and very clean (kudos to Housekeeping). In fact, the whole hotel was very clean and the room rate surprisingly reasonable.The heater/AC unit in the room blows across the sitting area, not at you in bed or at the desk as is the case in so many hotels. Staff were friendly and prompt and the breakfast was readily available, with the attendant constantly checking - in fact, she thoughtfully turned down the TV volume (Not everyone wants morning TV blaring at them.) The only item that stops me from giving an "excellent" rating was a plumbing problem: when we checked in at night the cold water faucet in the bath area ran hot and in the morning, the shower would only run either scalding hot or freezing cold - no adjustment in between. Something must be wrong with the hot/cold mixer - rm 304.

Room Tip: Choose a king studio - very spacious
  • Stayed: January 2013, traveled on business
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3  Thank novaroadtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

The Hampton Inn - Central was very comfortable. The staff was consistently welcoming. The room was large and commodious. And the breakfast was more than adequate. It's all of about a mile from Colonial Williamsburg so very convenient to visiting the historic district.

Room Tip: King bed very comfortable. Rooms on either end of the building are quieter.
  • Stayed: January 2013, traveled as a couple
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4  Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

We have stayed in numerous hotels in the Colonial Williamsburg area over the years and this was by far the best experience we have had. The hotel and room were spotless, the staff was attentive and pleasant. We have also stayed in other "Suite" hotels and this was the largest room we have found and also the most reasonably priced. I highly recommend you give this Hampton Inn a try.

Room Tip: Room numbers ending in 04 are the largest and face the front of the hotel.
  • Stayed: January 2013, traveled as a couple
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4  Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

This hotel offers a nice atmosphere, clean room, free breakfast, and access to many restaurants within a mile or two. It's also just a quick drive to Colonial Williamsburg. The front desk staff were friendly and attentive. We stayed in room 424 which was just two doors away from the stairs but we didn't hear any noises from the hall or rooms next door. We had a view of a small pond.

  • Stayed: January 2013, traveled as a couple
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2  Thank crosschrispy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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