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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)
Ranked #38 of 73 Hotels in Williamsburg
Reviewed November 11, 2013

We booked this hotel because we had family who has stayed here before. The room was okay the bathroom was not. It looked dirty and left me feeling itchy. The location was great as we were there to go to Water Country & Bush Gardens. The free breakfast was good but you really needed to get there early or there wasn't any where to sit & eat. My kids liked the selection of items to eat for breakfast. Not sure we would stay here again.

Room Tip: Sorry we didn't ask for a different room.
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  • Stayed: August 2013, traveled with family
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1  Thank ds51599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISWilliamsburg, Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this reviewResponded November 21, 2013

Thank you for taking the time to tell us about your visit. We are gald to hear that you enjoyed the area but apologize that our hotel did not live up to the high standards we strive to maintain. We appreciate you bringing these issues to our attention and hope to have another opportunity to extend our usual hospitality.

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441 - 447 of 621 reviews

Reviewed October 25, 2013

Stayed here with out plan with Tan plan. Location is great. Less than 10 minutes from the visitor center in Colonial. Breakfast was good. Eggs,toast bagels,muffins,cereals. Good selection each morning and always filled. Room was nice. Nothing out of the ordinary. Kind of tired looking. Seemed to be clean. Bathroom tub had black along the seems.

Stayed: October 2013, traveled as a couple
1  Thank Patti54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISWilliamsburg, Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this reviewResponded November 21, 2013

Thank you for telling us about your stay. This is our first year working with TAN and we have really enjoyed hosting their members. We are glad you enjoyed our hotel, the area & breakfast. But, we do apologize for the issues you mentioned in your review. We appreciate your comments as we are always looking for ways to improve our guests experience. Please keep us in mind if your travels ever bring you back to the Williamsburg area.

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Reviewed October 22, 2013

The staff here was really nice. Check in easy. Very clean.breakfast good. This was one of the nicest places I have ever stayed. Close to lots to do in Williamsburg. Had my 3 yr old grandson with me and everyone so nice to him.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with this hotel
1  Thank pb3girl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISWilliamsburg, Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this reviewResponded November 21, 2013

Thanks for taking the time to share you experience in TripAdvisor. We are glad to hear everyone enjoyed staying with us and hope you all will be visiting us again soon.

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Reviewed October 22, 2013

Very nice hotel. The entrance and lobby were nicely decorated for Halloween and made you feel at home. Our room was a nice size and clean. Only two things that weren't up to par was one side of the sheets smelled soured and there was no solid curtain to put in front of the sheer. We ended up hanging a blanket but these two things were minor flaws overall. The continental breakfast was awesome and fully stocked with a large variety. Loved the fact that they had coffee and teas late into the night. Check out was easy. The staff was awesome and quick to address any needs we had. Will definitely stay here again if I'm ever in the area.

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with this hotel
Thank ilvkds1764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISWilliamsburg, Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this reviewResponded November 21, 2013

Thank yo for taking the time to tell us about your visit. We are so glad you enjoyed your time in Williamsburg. On behalf of our entire staff I apologize for the 2 issues you mentioned & thank you for bringing them to our attention. We also thank you for mentioning our Halloween decorations, we really enjoy decorating for the holidays........ you should see us at Christmas.

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Reviewed October 22, 2013

We had a lovely time at this hotel. The staff was friendly and very helpfull. The room was great, and we really enjoyed the upgrade, Thank you :D
We would love to stay here again in the future.
Very Close to the hotel we sound nice restaurants and shops as well.
It was easy to find the attractions that we wanted to do outside of the hotel.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with this hotel
Thank JanneNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISWilliamsburg, Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this reviewResponded November 21, 2013

Thank yo so much for the wonderful review. We are glad to hear that you enjoyed our hotel, staff & the surrounding area. We look forward to your next visit.

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Reviewed October 21, 2013

We love this place! We always stay here when we go to Busch Gardens/Williamsburg. It's just a wonderful, family-run hotel that really cares about their guests. Perfect location to Busch Grdens and historic Williamsburg. Their free breakfast is the best I have ever seen at any hotel anywhere!

Room Tip: All rooms have a lot of room.
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  • Stayed: October 2013, traveled as a couple
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1  Thank BillyBoysChili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISWilliamsburg, Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this reviewResponded October 22, 2013

Thanks so much for the WONDERFUL review. We are so glad you enjoyed your stay with us and thank you for your repeat business. We look forward to seeing you again soon.

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Reviewed October 15, 2013

Very clean hotel, a touch dated but not bad at all. Clean, comfortable rooms, pretty quiet, flat screen tv with good variety of channels including HBO.

Free breakfast was pretty typical, which is to say, ehh, not that great, but hey, especially on a multi-day trip, a family of 3 like ours can save $40, adds up. Both days had egg patties, a handful of bagels, mini-muffins (just one flavor), glazed donuts, bread for toast, french toast, and a waffle maker, as well as a nice toaster for your bagels or bread. One day they also had potatoes (ehh), the other microwave bacon (again, ehh). Again, free, so, it is what it is.

Wireless internet in the room was anything but high speed ... holy crud, at least I was able to hot-spot my phone. Also, at least the computer in the lobby (aka, business center) was indeed high speed and worked well.

All in all, for the price paid, I would definitely stay here again.

  • Stayed: October 2013, traveled with family
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1  Thank jboynsteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISWilliamsburg, Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this reviewResponded October 22, 2013

Thank you so much for sharing your experience at our hotel on TripAdvisor. As it is our goal to provide a quality lodging experience we rely on this feedback to let us know where we are succeeding and where improvement is needed. We are glad you enjoyed your stay overall and apologize for the shortcomings you described. We will use your comments to plan for future updates.
We look forward to seeing you again soon.

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Additional Information about Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)

Address: 7135 Pocahontas Trl, Williamsburg, VA 23185-4768
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 73 Hotels in Williamsburg
Price Range: $61 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens) 3*
Number of rooms: 88
Official Description (provided by the hotel):
Our friendly & attentive staff invites you to "Be Our Guest" at the Country Inn & Suites – Williamsburg East. Let us delight you with outstanding service in a warm country setting. For your comfort & enjoyment we are pleased to offer a smoke-free family friendly facility with a seasonal outdoor pool, picnic area, video game room, fitness room, restaurant, laundry facilities, wireless internet access, library, complimentary breakfast & fresh baked cookies. Whether you are traveling on business or for pleasure our central location, just 2 miles from Busch Gardens, 1 mile from Colonial Williamsburg and close to shopping, dining & golf make us the perfect location for all that Williamsburg has to offer. ... more   less 
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Also Known As:
Country Inn And Suites Williamsburg (Busch Gardens Area)
Country Inn & Suites Williamsburg (Busch Gardens Area) Hotel Williamsburg
Country Inn Williamsburg East
Williamsburg Country Inn

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