Stayed this past week from June 13th- 18th. Bought the stay and play package because of the golf. The 1st day we were there was a big storm that completely shut down one golf course and another there was only 9 holes open. On the 3rd course there was a tournament going on for Saturday and Sunday. So out of the 54 holes there was only 9 holes open for two days. The package included discount rates on the closed course. I had to fight and go back to the front desk multiple times to get money back. Another part of package was complimentary golf clinic, the problem was there none that was offered. The two main reasons to get the package wasn't possible. Why wouldn't want the front desk take an initiative and try to do something instead of making fighting for it. Front desk told me I was offered a free round which was never done. They offered some discount but the damage was done. The overall experience was good- nice jogging path of 4 miles, new pool with slide, lazy river and food was good. Also members of the golf club should let twosome pass if their foursome is awful and can not play golf. There seems a big disconnect between golf and the front desk.
- Official Description (provided by the hotel):
- Kingsmill Resort is situated on 2,900 protected acres along the James River in historic Williamsburg, Virginia. At Kingsmill, we invite our guests to experience a relaxing retreat where casual elegance provides the perfect backdrop for a stress‐free getaway. Guest can relax in 425 exquisite villa‐style guest rooms and suites overlooking the sparkling James River. Situated adjacent to Busch Gardens, 5 minutes from Colonial Williamsburg. ... more less
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- Also Known As:
- Kingsmill Resort Williamsburg
- Kingsmill Hotel Williamsburg