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“New Year's Eve stay”

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Residence Inn Williamsburg
Ranked #41 of 73 Hotels in Williamsburg
Reviewed January 7, 2014

After going to bed after 1:00 am watching the New Year come in, there was a loud noise coming from the locked door in our bedroom. I gathered it was a vent to supply heat to a zone with in the hotel. After 40-45 it stopped then 15-20 minutes later it started again. This went on the rest of the morning. I know calling the desk at that hour the problem wouldn't be resolved. So I got very little sleep. I reported it after checkout, the clerk was sorry for the problem and said she would report it. I sent an email to the manager and haven't had any response. I hope this problem is fixed so other guests don't have the same night I had.

  • Stayed: December 2013, traveled with family
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2  Thank NewYorker1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHMLP-Mgt W, Director of Sales at Residence Inn Williamsburg, responded to this reviewResponded January 23, 2014

Dear NewYorker1951,
We are so very sorry that the HVAC decided to misbehave! We have since then fixed the issue and would love for you to try us again...please give me a call at 757-941-2000 so we can talk a little more.

Kandi

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248 - 254 of 509 reviews

Reviewed January 5, 2014

My family had a very nice stay. Hotel was clean and the staff were wonderful particularly with our two young daughters. However, during breakfast service the hotel had no trays to carry food to our room. The kitchen staff apologized and offered me a box but this still made carrying food for 4 difficult at best. Trays can't be expensive so I suggest getting more. Clearly not a major issue but one that would be easy to fix.

  • Stayed: December 2013, traveled with family
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Thank elowry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHMLP-Mgt W, Director of Sales at Residence Inn Williamsburg, responded to this reviewResponded January 9, 2014

Dear elowry,
First, thank you for taking the time to write this review on TripAdvisor. We are so very glad that you had an enjoyable stay and are are working to make sure that we have everything our guest need, especially trays :). We hope to see you and your family again soon.

Kandi

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Reviewed December 25, 2013

We decided on a last minute trip to Williamsburg to go to Christmas Town at Busch Gardens. After viewing numerous hotels and searching for two bedrooms suites we settled on the Residence Inn. We were only there for 12 hours but I felt that I needed to share our experience.

The two bedrooms were both large with a bathroom, and separated by a nice living room with a full kitchen and dining room table for four. The complimentary breakfast the next morning was a nice touch and all the employees we saw were friendly and polite.

The next time we spend the night in Williamsburg we will stay at the Residence Inn.

  • Stayed: December 2013, traveled with family
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1  Thank anazelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHMLP-Mgt W, Director of Sales at Residence Inn Williamsburg, responded to this reviewResponded January 9, 2014

Dear anazelia,
Thank you for taking a minute over the busy Holiday Season to write this review. We believe that Residence Inn's are the PERFECT choice for those who like to spread out a bit. We hope that you make Christmas Towna and the Residence Inn Williamsburg a new tradition.

Kandi

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Reviewed December 16, 2013

Excellent experience! The hotel was clean, comfortable and well furnished. We enjoyed our weekend away in a King Studio. The staff was courteous and very helpful from start to finish - over the phone, to check in, to the cleaning staff and and breakfast service. Christina even made us breakfast when we came down an hour late for breakfast because forgot that it was Monday and not Sunday. We plan to stay at the Residence Inn Williamsburg from now on when we visit. It is conveniently located to Colonial Williamsburg and Busch Gardens.

  • Stayed: December 2013, traveled as a couple
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Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHMLP-Mgt W, Manager at Residence Inn Williamsburg, responded to this reviewResponded December 19, 2013

Dear Sarah L,
We are so glad you enjoyed your stay with us! Christina never fails to make our guests feel as though they are at home. We wish you a very Happy Holiday Season and hope that you are able to visit us again soon!

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Reviewed December 9, 2013

I can't express enough how much I love that Residence Inn has 2 bedroom suites. They work out perfectly for my family of 4. This hotel was close to Colonial Williamsburg and included a hot breakfast. The beds were comfortable and the water was hot/strong. There is a nearby Chili's and Appleby's which makes grabbing a evening drink easy. The hotel had pizza fliers in their guestbook that made dinner a breeze. I would definitely stay here again.

Stayed: October 2013, traveled with family
1  Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHMLP-Mgt W, Manager at Residence Inn Williamsburg, responded to this reviewResponded December 19, 2013

Dear Lisa F,
We are so happy that you enjoyed your stay with us! We believe that the Residence Inn is the BEST choice for large families in Williamsburg. We wish you a Happy Holiday Season and hope you get a chance to come back and visit soon.

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Reviewed November 27, 2013

My Husband and I recently had a delay in closing for new home and this marriott helped us through a very hard emotional time. Plans were to have family Thanksgiving in our new home. We had to stay in the suite with our Dog and eldely brother also. We are safe and warm with all we need free plentiful Breakfast buffet
AND EVERYONE were wonderful and careing
WE have a full kitchen ITS ARE HOME FOR OUR HOLIDAY our Loved ones are comming too
THANK YOU ALL AT RESIDENCE INN WILLIAMSBURG VA

Stayed: November 2013, traveled with family
1  Thank Joanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHMLP-Mgt W, Manager at Residence Inn Williamsburg, responded to this reviewResponded December 19, 2013

Dear Joanne S,
We feel very blessed that we have a chance to connect with our guests here at the Residence Inn, both 2 legged and 4 legged alike! We wish you a very Happy Holiday Season in your new home and please be sure to stop by and visit!

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Reviewed November 24, 2013

We stayed here as a family for a soccer tournament and loved it. The hotel is close to several dining options and great shopping. Very safe area. The hotel rooms are large with separate sleeping areas. Nice breakfast buffet, plenty of free parking, very clean hotel and very friendly staff. I will definitely stay here again.

Stayed: November 2013, traveled with family
Thank VAGirl8567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHMLP-Mgt W, Manager at Residence Inn Williamsburg, responded to this reviewResponded December 19, 2013

Dear VAGirl8567,
We are always excited to have our sport tournaments here in Williamsburg! We are also very happy to hear that you enjoyed your stay with us. We wish you a very Happy Holiday Season and hope that you get a chance to come and see us again soon!

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Additional Information about Residence Inn Williamsburg

Address: 1648 Richmond Road, Williamsburg, VA 23185-2724
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 73 Hotels in Williamsburg
Price Range: $98 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Williamsburg 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Residence Inn Williamsburg is the premier long-term, pet-friendly hotel in Williamsburg. Located in the heart of Williamsburg on acres of green space, we are adjacent to a local recreation center, park and community walking trail allowing our guest to enjoy the normal pace of life while on business or pleasure. Also within walking distance are numerous restaurants, shopping and local attractions. Our breakfast buffet is offered 7 days a week and includes all the favorites from home made waffles to eggs and bacon. We also have a wonderful social hour Tuesday through Thursday that offers the guest a light dinner or dessert to finish off their day. Our modern accommodations include in-room stainless steel appliances (refrigerators, microwaves, cook tops, ovens and dishwashers), granite countertops in kitchen and bath updated living room furniture, large work station and new bedding. The Residence Inn Williamsburg provides all the comforts of home with the luxury of up-scale accommodations. ... more   less 
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Also Known As:
Residence Inn Williamsburg Hotel Williamsburg
Williamsburg Residence Inn

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