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“Outstanding Venue”

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Embassy Suites by Hilton Williamsburg
Ranked #23 of 73 Hotels in Williamsburg
Certificate of Excellence
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding Venue”
Reviewed May 13, 2013

We shared a two bedroom 2 bath suite with my 80 year old mother in law. Wow! What a wonderful experience. The staff was outstanding across the board. What a warm and inviting atmosphere. I should point out that I am not a fan of this part of the country. However, the southern hospitality we received here has made me a convert. What a friendly, helpful, clean and accomodating environment. You guys Rock!!!!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Charles W M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,368 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Norfolk, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed May 13, 2013

Close to the movies (new cinemacafe), the shopping outlet and uno's delivers :). Managers reception ohhh yeah it's ausome! I frequent hotels for pleasure alot and the hot tub is ausume ( football shaped, good jets). Breakfast buffet lacking a good setup.. 8 out of 10.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 12, 2013

The hotel is old and desparately needs to be updated. It was certainly not up to the standards of most Embassy Suites hotels. Staff was very friendly and helpful. Breakfast buffet was decent. Furnishings in room were mediocre. Bathroom really needed remodeling.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank cms27703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 6 Contributor
244 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 11, 2013 via mobile

Excellent place to stay. The staff have been fabulous. Everyone from the front desk, cooks, managers, and maids. Stayed in a competitor just prior to arrival here. Absolutely no comparison, embassy suites was by far the best.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, United States
1 review
Reviewed May 7, 2013

This is one of the best experiences we have had at a hotel! Everyone was happy and friendly! The hotel is extremely clean and the food served at the morning breakfast was delicious and had a superb chef cooking for everyone ! Loved staying there and we will again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Howard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick D, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review, May 26, 2013
Thank you for the kind words about your stay. It’s good to hear that you enjoyed our breakfast experience and the chef was outstanding. We look forward to seeing you all again the next time you are in Williamsburg.
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Woodinville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 27, 2013

Embassy Suites in Williamsburg Virginia is a wonderful value. The rooms are very nice and clean, the beds are comfy. The hotel is neat and clean and has many amenities. The staff of the hotel are awesome and friendly. The breakfast is terrific and yummy. We were traveling with our two teenagers on vacation and we all enjoyed this hotel.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Kimberly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick D, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review, April 30, 2013
Thank you for the kind words about your stay. It’s good to hear that you enjoyed our outstanding breakfast buffet and you found our rooms to very clean. We look forward to see you all again the next time you are in Williamsburg.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel Hill, NC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 26, 2013

What I liked about this Embassy Suites:
-There is a door between the living area and sleeping area, so you can hang out after putting the kids to bed. Also helpful for the second night when we realized one in our party is a snorer, who was sent to the sofa!
-The manager's reception features free drinks and snacks in the evening. There is even a water dispenser with sliced citrus in it for flavor.
-The breakfast is amazing and we thoroughly enjoyed it.
-Staff were friendly.
-Conveniently located. You could walk to a mini golf place if you wanted, but we did not check it out.
What was not great:
-Sleeping area is small and be prepared for small double beds. There is just enough room for a pack and play.
-Furniture in living area is low to the ground and uncomfortable.
-Just a sheet and blanket for the sofa bed.
-Almost all the rooms open into the atrium which is adjacent to the front desk. Both nights large groups of loud tweens were arriving and you could hear everything. It truly sounded as though one person had a megaphone. The noise affects only the living area. This problem is unavoidable due to the hotel's design, and I believe it is quite flawed.
-The shower is awful. The insert is extremely narrow and I did not even have room to stand with my feet a comfortable distance apart. There is no horizontal surface for toiletries! Not a good experience.
-The elevator is extremely slow. I had read this in previous reviews, but did not fully appreciate the nuisance until experiencing it. And there are only two.
-My husband and I went to the pool one night to "relax" in the hot tub, but there were just too many wild children there. It also wreaks of chlorine in there.
-The one time I tried calling the front desk, none of the buttons on the room phone would work. I used my cell phone to look up the hotel's phone number and finally got the front desk. The person did not care that the room phone did not work properly. I asked about different pillows (they are small and too soft) and bedding for the sofa bed, and he was not helpful with either, stating what's in the room is what we can have.

Overall, there are a lot of nice things about this hotel which is why I booked a room there. However, the difficulties we had there were enough that we are trying a different place for our next visit. I hope this is helpful!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RubyCrownKinglet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick D, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review, April 30, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Williamsburg

Property: Embassy Suites by Hilton Williamsburg
Address: 3006 Mooretown Rd, Williamsburg, VA 23185-3028
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in Williamsburg
#21 Family Hotel in Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Williamsburg 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
Welcome to Williamsburg's only full service, all-suite hotel. The newly renovated Embassy Suites Williamsburg hotel offers guests a free hot breakfast buffet with cooked-to-order station each morning and a complimentary cocktail reception each evening. This richly appointed Williamsburg hotel is within convenient reach of all the exciting attractions and rich history the area has to offer. This all-suites hotel has incorporated elements of Williamsburg in the decor, making it ideal for corporate travel, families and groups that are visiting Williamsburg, VA. Enjoy the extra space of two-room suites with a separate living and sleeping area. Each room is equipped with an HDTV, and all suites include a microwave and mini-refrigerator, generous work space and free Wi-Fi. Hotel offers more than 1,000 SF of versatile meeting space for corporate and social events. Indoor pool and sun deck; the whirlpool has been permanently closed. ... more   less 
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Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg

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