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“Pleasant staff”

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Homewood Suites Williamsburg
Ranked #15 of 73 Hotels in Williamsburg
Hawthorne
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pleasant staff”
Reviewed April 30, 2013

The hotel staff made my visit to the Williamsburg Homewood Suites special. When I thanked the young woman who checked me in and checked me out for all her help, she said that she "was just doing her job." What a wonderful attitude!

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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750 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
Rochester, Illinois
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 26, 2013

We were very pleased with our stay at this Homewood Suites. The room was clean and pleasant and being able to close the door to the bedroom is a huge plus. The hotel is close to the Colonial Williamsburg visitors center. The hotel staff was friendly and helpful and we were particularly impressed with Lenola, Will and Rhonda. They did an excellent job to make our stay pleasant.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DonBon0629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2013

This was a very pleasant surprise for us in Williamsburg. The kids loved the pool. We loved the spaciousness of the suite, and the beds were really comfortable. I did laundry at this hotel and the laundry facilities were very clean and ran nicely. It was in a great location close to Colonial Wiliamsburg and other sites locally.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havre de Grace, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 20, 2013

Great location for our Williamsburg trip. Conveniently located to visitor center and restaurants. Very clean and the staff was pleasant and helpful. Extremely comfortable beds. Suite was roomy for 4 people. Breakfast was just OK. I would recommend this hotel and I would return for another visit.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hatfield
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 13, 2013

This hotel is clean and comfortable and definitely provides a home away from home when traveling. The staff were very helpful and the location is very good - close to the CW Visitor Center and restaurants and shopping.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank happytravel59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level 6 Contributor
153 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed April 9, 2013 via mobile

The location was good but a car was needed to get anywhere. The room was clean but nothing special. The mattresses were horrible and the bathroom was below average. The breakfast was just plain terrible! Canned fruit and bland eggs and cold coffee! I wouldn't go back since there are lots of other options within a quarter mile

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luv2travel1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamPWBGHW, General Manager at Homewood Suites Williamsburg, responded to this review, June 26, 2013
Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite and the poor quality of breakfast. We will take your comments under consideration as we continually work to improve our guest experience. Again we apologize for the inconveniences and we hope you will consider staying with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johns Creek, Georgia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 5, 2013

So we just left Embassy Suites in Alexandria and this place is definitely a let down after that experience. The units are dated with popcorn ceilings. Still generally clean. The meals are just plain depressing. Embassy Suites had an awesome breakfast in contrast. We only had one complimentary dinner here which was frozen dinner quality salisbury steak. The eating area is small and depressing. And surprisingly, we didn't pay that much more for Embassy Suites and they had complimentary managers receptions with decent liquor instead of the depressing dinner offerings.

Unfortunately, the Embassy Suites was fully booked when we made reservations about a month ago.
One good thing to mention was the staff was always nice and friendly. Also is in a decent location. This place just needs some major renovation.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jwon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamPWBGHW, General Manager at Homewood Suites Williamsburg, responded to this review, June 26, 2013
Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite. We will take your comments under consideration as we continually work to improve our guest experience. However, we would like to apologize for the poor quality of meals you experienced as well. Our dining staff has been addressed and the necessary improvements will be made. We hope you will consider staying with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Williamsburg

Property: Homewood Suites Williamsburg
Address: 601 Bypass Rd, Williamsburg, VA 23185-2928
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Williamsburg 3*
Number of rooms: 61
Official Description (provided by the hotel):
Renovated All Suite Hotel less than a mile from Colonial Williamsburg Experience the best of Williamsburg and stay at our all suite Homewood Suites by Hilton® Williamsburg. Stylish, spacious, modern, and loaded with useful amenities, we’re situated in the center of colonial Williamsburg and a short drive to Busch Gardens and Water Country USA. For those arriving by air, we are 18 miles from Newport News/Williamsburg International Airport. From a free daily hot breakfast and evening reception Monday thru Thursday (featuring light snacks and drinks*) to complimentary Wi-Fi, we’re designed for comfortable and productive stays. Enjoy a swim in the year round heated indoor pool, go for a workout in the modern fitness center, or fire up the grill in our outdoor area. Conveniently located near many local companies and businesses, including College of William and Mary, you can go from boardroom to vacation mode in minutes. Explore the fun and history of Colonial Williamsburg, Busch Gardens or Water Country USA and nearby attractions Jamestown Yorktown historic areas. Catch a game at William and Mary’s Zable Stadium, tour the historic campus, or visit Colonial Williamsburg’s Merchant Square for a one-of-a-kind shopping experience. We also offer our guests a variety of smart touches designed to make traveling easy, like our 24-hour market, gift shop, safety deposit boxes, and onsite laundry facilities. Our Suites At our Williamsburg hotel you don’t need to upgrade to a suite because every room is a suite, offering smart decor and amenities. Choose from a spacious one-bedroom or two bedroom suite, all with separate living and sleeping area. Each suite includes a fully equipped kitchen with a full-size refrigerator, microwave, and dishwasher ideal for extended stay guests. Offering a large selection of rooms with two queen beds, we’re a great hotel for families, corporate travelers, and groups. Whether you are in town on business or on a weekend getaway, you’ll love our spacious accommodations near Colonial Williamsburg. Our Suites Guest Perks Start your day with a delicious hot breakfast featuring eggs, sausage, fresh fruit, and a variety of baked goods and pastries, as well as juices, coffee, and tea. Unwind at our complimentary evening reception offering a light meal, snacks, beer, and wine*. Built for travelers on the go, we have a 24-hour onsite market and offer grocery shopping service. Don’t skip a workout at our 24-hours fitness center, enjoy a refreshing swim year round in our indoor pool. Our 24-hour business center features free WiFi, complimentary printing, fax facilities and more. ... more   less 
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Also Known As:
Homewood Suites Williamsburg Hotel Williamsburg
Homewood Williamsburg
Williamsburg Homewood Suites

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