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“Good Hotel, Close to Historic City” 4 of 5 bubbles
Review of Homewood Suites Williamsburg

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Homewood Suites Williamsburg
Ranked #25 of 76 Hotels in Williamsburg
Philadelphia, Pennsylvania
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good Hotel, Close to Historic City”
4 of 5 bubbles Reviewed December 30, 2012

This hotel is one of my favorite hotels. The staff is quite friendly, greeting each traveler with "Welcome Home." The rooms are updated and modern with a good selection a channels. The bathrooms are spacious and efficiently designed and the pool is clean. The breakfast area is especially well designed, not to mention it serves a great breakfast. Would defiantly stay again.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AdmiralPi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, March 12, 2013
Dear AdmiralPi,

Thank you for telling us about your stay with us. We appreciate all of your feedback regarding your stay. Thank you for mentioning our amenities. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope you and your family enjoyed your stay in Williamsburg. We will pass your comments on to our staff. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Homewood Suites Williamsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 reviews from our community

Traveler rating
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    107
    63
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Virginia Beach, VA
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed December 16, 2012

My husband and I have stayed at many Homewood Suites, and we have always been pleased. However, this one missed the mark for us. We stayed in room 209. The room itself was very nice, and the furnishings were up-to-date. There were a few things in this room that were no up to par. 1) The ice maker did not work in the fridge. The only ice that guests can get is either in the fridge in the guest rooms, or on the lower level, they do not provide ice on each floor. We did retrieve ice from the lower level. 2) The toilet did not flush very well. To be fair, we have the same brand and model of toilet in our home, and we have the same problem. It was still annoying in the hotel. 3) One of the lamps did not work, so the staff provided us with another one. 4) The hotel uses light-saving bulbs, and the room was rather dark. We like well-lit rooms. The light in the bathroom ceiling had a flicker to it. 5) Several of the plug outlets did not work properly. The one in the kitchen was too loose, and when you plug in a product, the plug started coming out of the wall. My husband bent the prongs of the plug on my make-up mirror so that it would stay in. The plug on the wall in the bedroom behind the dresser did not charge my phone, so I discovered it was not charged in the morning. I was able to charge is before we checked out on another outlet. 6) The hotel's AC/heating system is located behind a locked door in the bedroom, and it had a rather loud air-flow system. We decided not to run the heat or AC when we were sleeping, so as to avoid the loudness, which would have prevented us from being able to fall asleep. When I inquired with the front desk about the loudness, I was informed by the electrician that all the rooms have this system, and so they would all be the same. We have never encountered this problem in any other Homewood Suites. We were also told that some rooms had been updated, and that the noise was a little softer. 7) The latch on the entry door got stuck a few times and it was hard to open the door. 8) There was a spot of dried blood on the sheets on the bed, which would have come out if the sheets had been washed before they were put back on the bed. The spot would have looked differently than it did if the sheets had been washed. ~ We voiced all of these complaints to the front desk, and they made sure the the General Manager of the hotel spoke to us. He was very nice and apologized for all of our difficulties. He ended up giving us the room for free due to all of our difficulties. He stated he would make sure the problems were fixed. This hotel has received rave reviews from other guests, so it appears the other rooms were fine. You could take a chance and stay here based on the other reviews.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank mindhealer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamPWBGHW, General Manager at Homewood Suites Williamsburg, responded to this review, January 8, 2013
Thank you for responding on TripAdvisor regarding your recent visit to the Homewood Suites Williamsburg. We appreciate you sharing your comments with us regarding the issues you experienced with your overnight accommodations and apologize for any inconvenience that this caused during your visit. I have addressed your concerns with our staff in order to take the necessary actions to improve our service level and be sure that the areas of concern that were mentioned have been corrected. Ms. Davis I truly appreciated the opportunity I had to discuss your experience in further detail with you. If you should ever have any questions or cocnerns please feel free to contact me directly at 757-259-1199
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Virginia
Level Contributor
184 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed December 12, 2012

I recently had the pleasure of staying at the Homewood Suites Williamsburg during a conference. This hotel was great! The suites are spacious and have all the comforts of home. The front desk staff was always friendly and courteous. The morning breakfast was a real breakfast too, which was nice to be able to grab before heading to the conference. I would absolutely stay here again!

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nymph74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 19, 2012
Dear Nymph74,

Thank you for telling us about your stay. We appreciate all of your feedback. We are so glad that you stayed with us during the conference you attended. We hope you enjoyed your time in Williamsburg. Thank for your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Homewood Suites Williamsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandon, Florida, United States
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed December 7, 2012

Last week we traveled with family...five adults and five children 6 and under. Great accomodations in the 2 bedroom 2 bath suite. Spacious, clean and comfortable. Very good complimentary breakfast. The kitchen was much appreciated to deal with babies, bottles, sippy cups and the like. Would definitely stay again!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 10, 2012
Dear Deborah H,

Thank you for telling us about your stay. We are so glad that we could accommodate you and your family. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. We hope you enjoyed your time in Williamsburg. Thank you so much for your time. We hope that you will stay with us again in the future.

Sincerely,
Homewood Suites Williamsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leesburg, Virginia
1 review
5 of 5 bubbles Reviewed December 5, 2012

My daughter and myself stayed at this hotel for one evening recently. We were in Williamsburg to visit local colleges that she is interested in. Stayed in a two bedroom, two bathroom. (if you have a teenage daughter you understand the reasoning for two bathrooms) The room was very spacious and well kept, clean and comfortable. The kitchen amenities were great as well if you plan on staying for an extended period or long weekend. Staff was very helpful and courteous. Wireless service was free. The breakfast was also complimentary, and was very good. Full breakfast with many options. Location is near everything that Williamsburg has to offer.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ErichGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 10, 2012
Dear ErichGo,

Thank you for telling us about you and your daughter's stay with us. We appreciate all of your comments. We are so glad we could accommodate during your trip to Williamsburg. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope that you will visit us again in the future. Thank you so much for your time.

Sincerely,
Homewood Suites Williamsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 4, 2012 via mobile

My room was huge and clean. The staff was great and the lobby was all dressed up for Christmas. Will stay here again when I come back. Dinner is served from 5-7 and its pretty darn good. They do have smoking rooms so make sure you mention what you prefer.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pgaclay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 10, 2012
Dear Pgaclay,

Thank you for telling us about your stay. We appreciate all of your comments about the hotel. We appreciate all of your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. We hope you enjoyed your time in Williamsburg. We appreciate all guest feedback. Thank you so much for your time. We hope you will visit us again in the future.

Sincerely,
Homewood Suites Williamsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 28, 2012

We were two couples and got a two-bedroom suite. Great choice! The location is perfect for Williamsburg, Jamestown, and Yorktown. I particularly liked the large vanitary area, which is separate from the toilet and shower. Very convenient when getting dressed in the mornings! Free breakfast was hot and satisfactory. Hotel staff was very friendly and helpful with our questions. The manager actually came to our room the night we checked in and made some phone calls for us relating to our reservations, etc. We would definitely stay here again when visiting Williamsburg.

Room Tip: If you have more than two people who would like to stay together, go for the two-bedroom suite. Gre...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 10, 2012
Dear Lori D,

Thank you for telling us about your stay with us. We appreciate all of your feedback regarding your stay with friends. We hope you all enjoyed your time in Williamsburg. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for staying with us. We hope you will consider us again in the future.

Sincerely,
Homewood Suites Williamsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Williamsburg

Property: Homewood Suites Williamsburg
Address: 601 Bypass Road, U.S. Route 60, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites Williamsburg 3*
Number of rooms: 61
Official Description (provided by the hotel):
Stay at the Homewood Suites by Hilton(R) Williamsburg hotel, a charming hotel located 18 miles from Newport News/Williamsburg International Airport. Enjoy the comforts of home in one of the elegant suites, complete with your own fully equipped kitchen and separate living room. Situated in the center of colonial Williamsburg, the spacious suites make this hotel in Williamsburg, VA a memorable place for an extended stay or short holiday Enjoy the comforts of home at Homewood Suites, where your day begins with a complimentary cooked breakfast. Choose a spacious one- or two-bedroom suite with separate living and sleeping areas. Unwind on comfortable, classic furniture in front of your fireplace. Each suite is large enough for work, study or entertaining, and includes a kitchen with a full-sized refrigerator, microwave and coffeemaker. Relax on a comfortable couch in your living room, and unwind in front of on-demand movies on your 37-inch LCD TV. Stay connected with high-speed WiFi and two telephones with data ports and voicemail. ... more   less 
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Also Known As:
Homewood Suites Williamsburg Hotel Williamsburg
Homewood Williamsburg
Williamsburg Homewood Suites

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