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“Great location for Colonial Williamsburg... But breakfast problems.”

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Homewood Suites Williamsburg
Ranked #12 of 73 Hotels in Williamsburg
Reviewed December 27, 2011

We are a family with a pre-teen child, and wanted a clean, safe place to stay during a multi-day visit to Colonial Williamsburg. Our room was spacious, had a good layout and a real kitchenette with 2 burners, microwave, etc. The lobby and common areas were all fine, too, though nothing spectacular.

The best thing, however, is the location... Just 2 minutes drive to the historical site visitors center, and maybe 10 minutes from Busch Gardens. We visited in between Xmas and New Years, and it wasn't crowded at all. Couldn't be happier with this aspect of the stay.

The hotel was full when we visited, and unfortunately the breakfast was just a fiasco. It was overcrowded, and it appeared that they didn't have enough people working (by the look of it, it was just 2 or 3 people being run ragged). Dishes werent being cleared and tables were dirty. Worse yet, they were out of food, pastries, plates, etc. on 3 separate days. The staff were apologetic, but it demonstrated poor advance planning and compelled us to leave the hotel each morning to get a full breakfast. We should be able to sleep in and still be able to get a real meal, as long as we get there before closing time.

We raised these concerns with management, and they were very patient and understanding; we didn't get a brush-off and they made us feel as though they wanted to resolve the issue. Time will tell. Watch future reviews to see if the breakfast problems are resolved.

  • Stayed: December 2011
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1  Thank Bonbonmontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this reviewResponded December 31, 2011

Thank you for taking the time to review our hotel. Our guest is our number one priority. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are currently as a management team addressing the issues that occurred with our breakfast during the holidays. We apologize for any inconvenience this may have caused you.

Thank you again for your time. We hope that you will consider us again on future visits to the area.

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748 - 754 of 825 reviews

Reviewed September 22, 2011

I was burning Hhonors points for the stay. If I hadn't been burning points, I would likely have not spent the money as the rate is REALLY pricey for just two. If you're housing four or more, then the price may be worth it if you eat the complimentary breakfasts and dinners served during the weekdays (which we did). Note, there isn't a dinner Friday night, so your value drops at that point. The breakfast and dinner quality is okay. I've had better and worse. The staff is very pleasant and personable. The room was huge, comfortable, and if you want to cook for yourself, then this property is the place to stay.

Room Tip: Any room looks good
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  • Stayed: August 2011, traveled with family
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4  Thank AmCan47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this reviewResponded September 27, 2011

Thank you for taking the time to review our hotel. We appreciate your comments because, they help us provide better service to future guests. Thanks for your concerns about the breakfast and dinner that we serve at the hotel. Your comments will be passed on to our staff to help us better serve you.

We hope that you will consider us again on future visits. Thanks again for your comments.

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Reviewed August 23, 2011

Our stay at the Homewood Suites was comfortable and pleasant. The suite was a decent size and clean. The hot breakfast was adequate and as an added bonus, Monday thru Thursday the hotel offered something resembling a mini dinner. Example, one night the menu consisted of chicken, salad, rolls, and another cold pasta salad. They also had ice tea and lemonade. The hotel staff was pleasant and helpful. We would stay at this hotel again.

  • Stayed: August 2011, traveled with family
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1  Thank gusmmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this reviewResponded August 26, 2011

Thank you for taking the time to review our hotel. Your comments about your dinner are very much appreciated.

Wind down at our Welcome Home® reception!
Unwind at the end of the day at our Williamsburg hotel with our Welcome Home® reception featuring a complimentary light meal and beverages Monday through Thursday evenings.

Thanks again for your review!! We hope to see you in Williamsburg again!!!

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Reviewed August 12, 2011

This hotel is very convenient to both Colonial Williamsburg and Busch Gardens. It is beautifully decorated and very clean. The staff were friendly and helpful. We were impressed by the cleanliness, comfort and spaciousness of our two-bedroom suite. With the sleep sofa, it easily accomodated our group of four adults and three children. Our room was very quite even though it was near the lobby. Everyone enjoyed the complimentary hot breakfast. We will definitely stay again whenever we are in the area.

  • Stayed: August 2011, traveled with family
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3  Thank AndieCMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this reviewResponded August 16, 2011

Thank you for taking the time to review our hotel. We are very pleased that you had a a great stay at our hotel. We strive to make each guest's stay the best!! Your comments will be passed on to our staff!!

Our Williamsburg hotels complimentary high-speed Internet, daily Suite Start™ hot breakfast, and the Welcome Home® reception (Monday – Thursday) are another superb bonus for all guests. Whether visiting the area on business or pleasure this Williamsburg hotels prime location, service, and amenities, are sure to satisfy all of your needs.

Thanks again for your review, and we hope to see you in Williamsburg again!!!!

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Reviewed July 31, 2011

Having stayed in other Homewood Suite properties, this review is a comparison. Perhaps its because the other properties I've been to cater to business clientele, I found this one lacking in a couple or areas. While the room was clean and comfortable, I found the furnishings here somewhat dated and worn. The other disappointment was the breakfast - same stuff every day with little selection. I've had much better breakfasts at other properties and even mot other mid priced hotels I've stayed at. And this is not a cheap place. They should do better.

It would have been nice to have a outdoor pool. The front desk staff said they don't because of the terrible weather they get - as they said this, I glanced across the street to the Days Inn and their outdoor pool...

Room Tip: The view from the backside of the hotel is much nicer.
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  • Stayed: July 2011, traveled with family
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Thank Larryinpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this reviewResponded August 4, 2011

Thanks for taking the time to review our hotel. Thank your for bringing your concerns to our attention. We will use them to help us improve our service. We are sorry that you were not happy with our breakfast. We are looking for new ways to make our breakfast better. Thanks for bringing that to our attention.

We hope that you will give us another chance, next time you visit Williamsburg. Thank you again for your comments.

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Reviewed July 19, 2011

From the moment we registered everyone was very helpful!! the room was clean and comfortable. Breakfast was great!! what a great way to start our day. We were visiting family in VA and going to Bush Gardens. the staff was very nice. thanks for a great stay.
We shopped around and this was the best value in the area. close to the attractions. We will stay here again when in Williamsburg!!

  • Stayed: July 2011, traveled with family
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1  Thank PeteFL5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEGHotelsResponse, Manager at Homewood Suites Williamsburg, responded to this reviewResponded July 22, 2011

Thank you for taking the time to review our hotel. Your comments are very much appreciated. We will carry these comments on to our staff.

Experience one of the charming, quintessentially Williamsburg hotels- the Homewood Suites by Hilton® Williamsburg. Conveniently located in the heart of Colonial Williamsburg our beautifully designed Williamsburg hotels location and amenities make it the perfect pick for travelers.

We hope you will come stay with us again on your next visit to Williamsburg!!! Thanks again for your review!!

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Reviewed July 4, 2011

Consistently very good to excellent, every part of the experience. The updating looked complete from our perspective, and very well done. Everything met or exceeded our expectations. Comfortable beds, quiet room (even across from an elevator), great location, more. I would stay there again without any hesitation, and would recommend it. Special kudos for the service: beyond excellent. These people were dedicated - from the front desk staff all the way through the breakfast crew – they want you to be happy and are dedicated to service the old fashion way. (This place is simply underrated.)

  • Stayed: July 2011, traveled as a couple
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2  Thank Gturtle12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEGHotelsResponse, Manager at Homewood Suites Williamsburg, responded to this reviewResponded July 12, 2011

Thank you for your great review of our hotel. We greatly appreciate your comments. We will pass this on to our staff.

Experience one of the charming, quintessentially Williamsburg hotels- the Homewood Suites by Hilton® Williamsburg. Conveniently located in the heart of Colonial Williamsburg our beautifully designed Williamsburg hotels location and amenities make it the perfect pick for travelers. Of hotels in Williamsburg we aim to make you feel at home by providing unique accommodations boasting 37” Flat screen HDTV’s, fully equipped kitchens, microwaves and coffee-makers in every suite.

Thank you for staying with us. We hope you will stay with us again, when visiting the Williamsburg area again.

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Additional Information about Homewood Suites Williamsburg

Address: 601 Bypass Rd, Williamsburg, VA 33140-4105
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Williamsburg
Price Range: $89 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Williamsburg 3*
Number of rooms: 61
Official Description (provided by the hotel):
Renovated All Suite Hotel less than a mile from Colonial Williamsburg Experience the best of Williamsburg and stay at our all suite Homewood Suites by Hilton® Williamsburg. Stylish, spacious, modern, and loaded with useful amenities, we’re situated in the center of colonial Williamsburg and a short drive to Busch Gardens and Water Country USA. For those arriving by air, we are 18 miles from Newport News/Williamsburg International Airport. From a free daily hot breakfast and evening reception Monday thru Thursday (featuring light snacks and drinks*) to complimentary Wi-Fi, we’re designed for comfortable and productive stays. Enjoy a swim in the year round heated indoor pool, go for a workout in the modern fitness center, or fire up the grill in our outdoor area. Conveniently located near many local companies and businesses, including College of William and Mary, you can go from boardroom to vacation mode in minutes. Explore the fun and history of Colonial Williamsburg, Busch Gardens or Water Country USA and nearby attractions Jamestown Yorktown historic areas. Catch a game at William and Mary’s Zable Stadium, tour the historic campus, or visit Colonial Williamsburg’s Merchant Square for a one-of-a-kind shopping experience. We also offer our guests a variety of smart touches designed to make traveling easy, like our 24-hour market, gift shop, safety deposit boxes, and onsite laundry facilities. Our Suites At our Williamsburg hotel you don’t need to upgrade to a suite because every room is a suite, offering smart decor and amenities. Choose from a spacious one-bedroom or two bedroom suite, all with separate living and sleeping area. Each suite includes a fully equipped kitchen with a full-size refrigerator, microwave, and dishwasher ideal for extended stay guests. Offering a large selection of rooms with two queen beds, we’re a great hotel for families, corporate travelers, and groups. Whether you are in town on business or on a weekend getaway, you’ll love our spacious accommodations near Colonial Williamsburg. Our Suites Guest Perks Start your day with a delicious hot breakfast featuring eggs, sausage, fresh fruit, and a variety of baked goods and pastries, as well as juices, coffee, and tea. Unwind at our complimentary evening reception offering a light meal, snacks, beer, and wine*. Built for travelers on the go, we have a 24-hour onsite market and offer grocery shopping service. Don’t skip a workout at our 24-hours fitness center, enjoy a refreshing swim year round in our indoor pool. Our 24-hour business center features free WiFi, complimentary printing, fax facilities and more. ... more   less 
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Also Known As:
Homewood Suites Williamsburg Hotel Williamsburg
Homewood Williamsburg
Williamsburg Homewood Suites

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