I was shocked to find out at 7:30am that the shower faucet did not work. The faucet would not turn on hot or cold water, 100% out of order. My business meeting in the conference center started at 8:00am. I had to collect and pack all my belongings and transfer to another room. This problem not only was a huge inconvenience but it caused me to be almost 30 minutes late to my conference. I was never offered an apology, or any type of compensation for this inconvenience. I would never expect to encounter this type of dis-satisfaction at a Hilton. I paid $111 for a room that was primarily being used to sleep and shower the next morning! The result was a shower that did not work, and late for the meeting!
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more less
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- Also Known As:
- Williamsburg Marriott Hotel Williamsburg
- Marriott Williamsburg