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“Family vacation”
Review of MainStay Suites

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MainStay Suites
Ranked #61 of 73 Hotels in Williamsburg
A TripAdvisor Member
Baltimore, Maryland, USA
1
Reviewed July 7, 2013

This place was awesome for my family. The pool and games for the kids. The fitness center for me and my wife along with the restaurant. Wow, we enjoyed The La Quinta hotel. Then we woke up to free self serve breakfasts, cooking on the waffle irons. Felt like home.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with La Quinta
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305 - 311 of 511 reviews

Reviewed July 4, 2013

My fiance and I stayed here for a week while vacationing in Williamsburg, Virginia. We waited some time to check in on a Saturday night around 8pm. Seemed they only had one person working the desk and 4 groups of people looking to check in. We waited on line in the lobby for 15 minutes to check in (after having driven over 7 hours from New York). I had a little bit of an issue with that.

I can't really complain about the king room we stayed in. It was clean, cool, and had a very comfortable bed. The bathroom was a bit small but it too was very clean. The thing that I did have a bit of an issue with was breakfast. We stayed there for a week and the breakfast served was the same exact thing every morning. I was kind of hoping that they'd mix it up a little and offer something different but they didn't. I was disappointed and for the last two days of our trip we went out for breakfast because I couldn't stand the site of hard boiled eggs and yogurt any more.

The little ramps in the hallway over the stairs were a little weird and kind of unsafe in my opinion. I am assuming they are for rolling suitcases down instead of having to carry them down the 2 or 3 stairs in between hallway levels but I saw many people walking down them and they have no handrails.

We used the pool which was warm and clean. I wished they had a hot tub and the gym was kind of small but served it's purpose.

The location of the hotel was awesome. It is a super short drive from the Williamsburg Visitor center and the town of Williamsburg. We were easily able to access lots of historical sites, shopping, and restaurants from here. The back of the hotel has a big parking lot so you can park close to your room if you are in the back part of the hotel.

Overall we had a great time and I'd recommend this hotel to others staying in the area. Just be prepared for repetitive breakfast options.

  • Stayed: June 2013, traveled as a couple
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1  Thank Meri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

We stayed at La Quinta for an overnight stay while visiting the college of William and Mary.
It was very convenient to both the college and Colonial Williamsburg.

The motel was fine for the price. The reception was very friendly, and helpful. We changed rooms due to lack of Internet.

The free breakfast was average, waffles, yogurt, apples and cereal.

The room was clean, but dated.

For the price, the room was fine. If we go again to this area, I would probably spend a bit more and stay elsewhere.

  • Stayed: July 2013, traveled with family
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Thank Penni E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

I've stayed at numerous La Quintas around the country, and this is by far the most out of date one so far. The building exterior didn't look anything like a La Quinta, more like an old converted hotel from the 80s. Upon arrival the inside was very nice, the lobby was clean and the front desk staffers were excellent and very friendly. Our room was ok, nothing spectacular as I've come to expect in La Quintas. The TV was an old Zenith CRT TV, which, although not a big deal, is a clear indicator of the hotels lack of willingness to modernize; I mean, if you're paying for the room, you should get what you expect in such a modernized chain. The location is great, just about 5 minutes away from downtown Williamsburg and next door to a Pancake house if you want a more extensive breakfast than the complimentary breakfast provided. The complimentary breakfast included the usual waffle maker, juice bar, and muffins with hardboiled eggs as well; more of an option would have been preferred, maybe throw in some bacon and sausage since they do have a restaurant inside, but not too much to complain about there. Overall the stay was good; the hotel was quiet, clean and comfortable. One thing that bothered me was the fact that some of the staff doesn't speak any English; when we tried to get an extra towel from one of the maids they had to track down their coworker to translate for them which I though was kind of odd.

  • Stayed: June 2013, traveled as a couple
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Thank Anexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2013

The room was quite large as motel rooms go. There must have been at least 5 feet between the two beds for instance. The beds and pillows were very comfortable. The bathroom was decent size, however the separate sink area did not have enough counter space for alll your makeup. but there are two shelves underneath where a vanity would be in a home. Of course as all La Quinta's they are pet friendly and don't charge for pets. When you call this La Quinta, unless Jackie is on duty, everyone else takes forever to answer the phone. One nighttime agent did not put in our wake up call. We were disgusted at that. With the curtains drawn the room it pitch black (a good thing) but without the wake up call we thought it was the middle of the night when we should have already been out of our room enjoying Williamsburg. Our closet (next to the door) did not close right, and it took a long time (more than a day) to get all the hangers we requested (2 women traveling together). The location is extremely close to Colonial Williamsburg, the room rate was very low. The towels are nice quality. Our room was not ready when we arrived at 3:00 in the afternoon- and no real apology. That person needs further training in customer service and the room should have been ready long before. Jackie was the best in customer service of the people we dealt with at the hotel. She was great. Overall, we thought it was a great value, comfortable room and beds, and great location. We didn't watch any TV. We enjoyed several days in Colonial Williamsburg and probably will stay here again. We will let La Quinta know that some of the staff was not the best, but we were not paying for the Williamsburg Inn.

Room Tip: If you are handicapped be sure to get a room close to the breakfast area and front entrance as you c...
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  • Stayed: June 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Danni90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Mechanicsville, Virginia, USA
11
Reviewed June 4, 2013

They are so good. Also great for our dogs! Lots of grass. They have a place for baggies for your dogs. They are well equipped. Food was great. Good choice of sweets. Along with good healthy food. Coffee was good. The man taking care of it had a great humor. Was telling jokes, made people laugh. Just everybody very nice! The room was very clean. Extra towels. We had a suite. Both sides were very clean.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

The dining area was dirty during breakfast and there were no employees around to ask to take out the trash. The breakfast included waffle makers, hard boiled eggs, cereal, and some fruit. The breakfast is served until 10, but a lot of stuff was gone by 9. The room was VERY stuffy. You get what you pay for.
It is close to the attractions and local dining.

Room Tip: The bathroom door did not shut all the way. The beds were comfortable but the pillows were not.
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  • Stayed: May 2013, traveled with friends
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Thank Helen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MainStay Suites

Address: 814 Capitol Landing Rd, Williamsburg, VA 23185-4325 (Formerly Mayfair Inn & Suites)
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 73 Hotels in Williamsburg
Price Range: $57 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MainStay Suites 3*
Number of rooms: 119
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Also Known As:
La Quinta Inn & Suites Williamsburg Hotel Williamsburg
La Quinta Inn And Suites Williamsburg
Laquinta Hotel Williamsburg
Holiday Inn Williamsburg

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