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“enormous roach (1 to 1 1/2 inch)”
Review of MainStay Suites

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MainStay Suites
Ranked #53 of 73 Hotels in Williamsburg
Annapolis, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“enormous roach (1 to 1 1/2 inch)”
Reviewed July 14, 2011

My family and I arrived on Monday, July 11th and within 1/2 hour, my 5 year old son yelled "BUG" and I was not prepared for what I saw. It was the largest roach that I had ever seen in 42 years of life. I went immediately to the front desk to ask for another room and was given one. We had prepaid for 3 nights, so we slept with towels behind the door in our new room to be sure nothing else came through. The staff was nice and the location excellent; however, I am staying at a better hotel when we go back in September.

Room Tip: ask for a room not on the pet floor or you will be sleeping next to a barking dog
See more room tips
  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank 5inFamily_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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501 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 13, 2011

Saw a review that listed the hotel as 3 stars. Rates were low and thought wow 3 stars and what a deal. Never again will I stay at a La Quinta. Dirty and smelly! My daughter had a roach in her room. She also asked the cleaning staff to clean the night stand since it was sticky from the previious guest. They looked at her as if she were crazy, and did nothing. Seems they only change towels and sheets and do nothing else in cleaning the room. My floors were consistantly dirty. The elevator was the worse. Food stains on the floor and walls that were there day in and day out.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank FDocki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 9, 2011

dogs everywhere. dog crap everywhere, watch your step! Inconsiderate guests don't clean up after their hairy animals or themselves at breakfast.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank mkr720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 9, 2011

This could be a nice option for visiting Williamsburg. It's right outside Colonial Williamsburg. We stayed in a suite which is actually two adjoining roomswith the door removed. Not sure why they did not leave a door for privacy but that is the least of the problems. The room with the two beds was okay but the room with the fold out couch stank of mold. I suspect the difference was the older air conditioning unit in that room The couch was badly stained and when unfolded was totally dilapidated and uncomfortable. The response of the staff to our complaint a out the smell was a can of fabreeze. The place also generally looks bad - dirty carpet, chipping paint. There was also no blanket for the fold out and the tv remote was missing, though the staff did bring the blankets fairly quickly when we called and eventually got us a remote. Luckily we stayed only one night. Stay away if you can smell.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ashear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala, Florida
Level 4 Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 7, 2011

Best hotel for the money. Walking distance to Busch Gardens & Colonial Williamsburg Historic District. Free breakfast, nice indoor pool and a GREAT staff. ALWAYS CLEAN.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Pistolpacinmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 5, 2011

Had a few days off last month and decided to take the family to Williamsburg, VA for some relaxing away time. Had a clean room with no issues and checked in early so we could start our day. The front desk staff was always available for anything I needed and housekeeping staff was great. The best part was the indoor pool area. The weather was great during our stay and we got to do almost everything on our list. Will hope to come back and finish the rest soon! Thank you!

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuboating75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 5, 2011

Vacationed in Williamsburg with wife and teenage boys for July 4th weekend. The rooms were spacious and very comfortable. The bathroom and all linens were clean. Only drawback was our long hallway had two stepdown areas with ramps. It was almost impossible to roll out luggage cart down the ramps without stuff falling off. Otherwise, we enjoyed our stay and will certainly consider staying there again.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ayby0611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MainStay Suites

Property: MainStay Suites
Address: 814 Capitol Landing Rd, Williamsburg, VA 23185-4325 (Formerly Mayfair Inn & Suites)
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 73 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — MainStay Suites 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Williamsburg Hotel Williamsburg
La Quinta Inn And Suites Williamsburg
Laquinta Hotel Williamsburg
Holiday Inn Williamsburg

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