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“Need Better Staff Training” 4 of 5 bubbles
Review of Sleep Inn

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Sleep Inn
Ranked #35 of 76 Hotels in Williamsburg
Springfield
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Need Better Staff Training”
4 of 5 bubbles Reviewed December 29, 2012

This hotel is very convenient for sightseeing Colonia Willamsburg, Yorktown and Jamestown, and pretty good for Busch Gardens. Room was clean and comfortable. Pretty good complementary breakfast, but really hard boiled eggs? With sausage? The biggest issue and the reason this didn't get a five was the housekeeping staff. Being ecologically inclined my wife and I always put the "do not disturb" sign on our door. This was no exception, but the housekeeper apparently had other ideas. Now had they made up the whole room that would have been bad, but they took the two towels that we had used, and the floor map for outside the shower, and then didn't replace them. The Front Desk clerk seemed upset by the break in protocol, and said the housekeeper would be talked to, but funny part is I don't think I ever gave him our room number. Perhaps this isn't unusual?

Room Tip: Ground floor is good, but get one numbered above 118 or so.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Randy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
    98
    123
    56
    20
    21
See reviews for
157
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • Any
English first
Terre Haute, Indiana
Level Contributor
512 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed December 13, 2012

The Sleep Inn is not on the frontage of the road but is offset behind the Golden Corral The desk people are very helpful and was able to provide us excellent directions to local sites the first night we were there. Also there are number of maps and guides outside the lobby that are worth getting as they help plan your day.
Our room was large. The bed was hard and not very comfortable, but the room was clean. Our maid kept shorting us linens each day, one day it was no bathmat, another hand towels, another face clothes.
The hot breakfast was so-so with breads, cereals, sausage patties and coffee. Next door is a Cracker Barrel if you want to spend the money as well as the Golden Corral which has a big breakfast bar on the weekends.
The hotel is a little old, but our stay was nice. We probably would stay there again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OrlandoMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilkesboro, North Carolina
Level Contributor
5 reviews
5 of 5 bubbles Reviewed December 11, 2012

The hotel was clean and staff were friendly. It was very close to historic Williamsburg and shopping. It was perfect for our girls weekend. We had 2 queen beds for the four of us. There was no fridge and no microwave, but everything else was normal in a standard hotel room.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank emilymullinsscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 10, 2012

A trip to enjoy the wonderful decorations in Williamsburg at Christmas time. If you just need a place to sleep, this hotel serves well. Room with 2 doubles a bit cramped (no table & chairs), but everything was clean, including the breakfast service areas. A bargain.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank twotropicaltravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
forest, VA
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

Our family makes a trip to Williamsburg at Thanksgiving. We've been staying at this Sleep Inn for a number. The staff is friendly and goes out of its way to make your stay enjoyable. All requests are handled in a timely manner. Any problems are satisfied above what would be expected. The location can't be beat. Cracker Barrel and Golden Corral are less than a block away. The Colonial Williamsburg visitors' center can be easily found. Other shopping is just a few blocks away. The continental breakfast has something for everyone. Waffles are made as four small ones so they can be easily shared. Hard boiled eggs and sausage are available. Juice and fresh fruit are available as well. All guests seem to enjoy the relaxed time over breakfast. The fitness center isn't much: treadmill and bike, but the pool is adequate. We've tried other places a couple of times and regret doing so. For the best of all you could ask for in a place to stay, especially on a holiday, I'd recommend you look nowhere else.

Room Tip: Ice isn't available on the third floor.
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank goandeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, North Carolina
2 reviews
3 of 5 bubbles Reviewed November 27, 2012

The rooms are in pretty good condition except for the chair upholstery which needs to be cleaned desperately. But the service was very good and a lady by the name of Tracy went over and beyond to make the stay very enjoyable. She was wonderful and that is one of the main reasons that I would stay there again. I did get the opportunity to view the rooms in the Comfort Suites next door which is owned by the same owner as the Sleep Inn. The rooms there and the hotel in general was exceptional and just as nice as the Marriotts that I normally stay in. The Sleep Inn is definitely not a luxury hotel but is a great value for the price and in a great location. If Tracy is there, I would stay again.

Room Tip: You get a better room rate if you book early.
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pir8gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

I stayed here and at Comfort Suites next door. They are owned by the same people who are very nice and run good hotels. Both appear to be nearly new. This hotel is considerably cheaper than its neighbor and there are quite a few reasons. You get cheaper beds and 2 doubles rather than 2 queens. There is only one elevator instead of 2 and 1 computer rather than 2, etc. But you still get an attractive, clean hotel and virtually the same hot breakfast which includes waffles and eggs. For the price, this is definitely worth it.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank TrueReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn

Property: Sleep Inn
Address: 220 Bypass Rd., Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 76 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 65
Official Description (provided by the hotel):
Contemporary, art deco - Downtown. ... more   less 
Reservation Options:
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Also Known As:
Sleep Hotel Williamsburg
Sleep Inn Williamsburg
Williamsburg Sleep Inn

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