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“Family Vacation”

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Comfort Inn Williamsburg Gateway
Ranked #3 of 73 Hotels in Williamsburg
Certificate of Excellence
Reviewed August 22, 2013

We stayed here for our family vacation. After a long day at Busch Gardens it was nice to come to such a nice hotel and wind down for the night. Check in went really well and the staff was very helpful. We booked two rooms so the kids could have their space. The rooms were nice and clean.
The family really enjoyed the pool. This is the first hotel that I didn't have to use my own coffee that I brought. Because they had a 24 hour coffee machine. Which was awesome. Also the breakfast that was served was really good. We really enjoyed our stay and will definitely stay here again.
Also we would like to thank all the staff they were all very helpful. And thanks to the manager David for for having us check out The Peanut Shop of Williamsburg. Very good variety and samples. We even got some for the road.

  • Stayed: August 2013, traveled with family
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Thank Yukon4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded August 23, 2013

Dear Yukon4me,

Thank you for taking time out to share your experience. We are glad to hear that you enjoyed your stay with us. There is something in our area for every member of the family. We look forward to seeing you again in the near future!

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931 - 937 of 1,000 reviews

Reviewed August 21, 2013

Great new looking hotel. Very clean and very good location. Close to lots of places to eat, shop, and fun activities. Staff very friendly and responsive. Would definitely stay there again if in the Williamsburg area. Great rates also.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Days Inn
Thank Lester S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded August 22, 2013

Dear Lester S,

Thank you for taking time out to let us know about your stay. We are glad that enjoyed your visit and found us to be convenient to all area attractions, restaurants and shopping. When you return to the area again, be sure to check out Yankee Candle with your family. It's about 1 mile from the hotel and not your typical candle shop! Thanks again for your business and we hope to see you again real soon!

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Reviewed August 20, 2013

I visited this hotel with a family member and two children. Upon arrival, we were a little concerned with the look of the outside area, but we were pleasantly surprised by the beautiful, renovated lobby. We were checked in by the manager and at first I thought there would be a problem because someone with my last name also had a reservation he made it seem like I was responsible for both rooms. Luckily, I was able to find my reservation receipt and the matter was resolved. We received a nice room on the second floor.

Pros:
-The staff cares about the property and that you enjoy your stay. Especially Orlando, the facilities/housekeeping manager! He is top-notch and you shouldn't hesitate to contact him if you have an issue. He really cares that the rooms are clean, that you have all the supplies you need and that you are having a good time. My kids loved running into him because he was so friendly (same with Thomas - my kids loved his friendliness and helpfulness too!)
-Renovated rooms with nice decor, a very spacious closet, TV, desk and chair, as well as a plush love seat.
-Room was clean!
-Outdoor pool.
-Free breakfast. This is a big bonus for families. The cost of feeding four people every day quickly adds up. The breakfast is very good and has a nice selection. Cold and hot cereal, toast, muffins, waffles, sausage, eggs, tea, coffee, juice, etc. The space is also very clean and renovated as well. The staff member assigned to the area is helpful.
-Very nice sized refrigerator and microwave in room.
-Washer ($1.50/load) and dryer ($1/cycle) on premises. Takes quarters only.
-Free Wi-Fi. (This was really handy because my cell phone didn't have service in the hotel).
-Close to Busch Gardens (about 10-15 mins away).
-Outside eating choice near the property, and close to major roadways.

Cons:
-Rooms are a little small.
-Bathroom is very small.
-Not a lot of parking spaces.
-Room will not be replenished every day, unless you request certain items (ex - soap, shampoo, coffee filters, etc.)

The pros really outweigh the cons at this hotel. The biggest "pro" the hotel has is that the staff is very helpful. I will definitely return to this hotel. It's not a "luxury" hotel, but it doesn't charge luxury prices. If you want a real value that comes with a clean room, free breakfast and a great staff, this is a wonderful choice.

  • Stayed: August 2013, traveled with family
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Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded August 21, 2013

Dear Angela S,

Thank you for taking time out to let us know of your experience. We are glad that you enjoyed your stay with us and that any concerns you may have had, we addressed immediately to your satisfaction. If you ever plan to return to the area again, please give me a call as we love taking care of our return guests. Upon your next visit, if you can't find a parking spot, on the opposite side of the hotel, we have about 40 extra parking spaces. Thank you again for your business and we hope to see you again real soon!

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Reviewed August 19, 2013

If you looking for clean, nice hotel - that is it. The hotel is newly renovated, with clean big rooms, modern equipment and people who want to help. We have small issue there though, but it was quickly resolved. Orlando is a man on a mission there. He really does care and that's what matter. And on top of all - you can use facilities from other near by hotels.
If next time we are in the area -we'll stay there. I think that is the biggest praise you can give to any hotel.

Room Tip: if 2 rooms needed you can ask for rooms with connected door. Worked just great for us.
  • Stayed: August 2013, traveled with family
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Thank Alex U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded August 20, 2013

Dear Alex U,

Thank you for sharing your experience with us. We are glad that you were pleased with your visit to our hotel and that Orlando enhanced your stay. Next time you are in the area, be sure to check out the Denny's that is due to open in September right next door. We look forward to seeing you again in the near future!

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Reviewed August 19, 2013

On our recent trip to Williamsburg, we stopped at this hotel. The decor was beautiful and one could tell that it had been recently renovated. The rooms were all clean and comfortable. The hotel was located very close to Busch Gardens, about ten minutes by car.

When we had an issue, it was quickly resolved thanks to the great service provided by Orlando and the other employees. Over all, it was a good stay and we are willing to come back.

  • Stayed: August 2013
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Thank 14obsevl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded August 20, 2013

Dear 14obsevl,

Thank you for your kind words. We are glad that you enjoyed your stay at our newly refreshed hotel! Next time you come, be sure to visit Colonial Williamsburg which is also conveniently located about 1 mile from our hotel. Thank you again for your business and we hope to see you again real soon!

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Reviewed August 18, 2013

The property was clean and up to date. The staff was less than friendly. The beds were clean but hard as a rock. Safe location close to lots of stores and resturants. I would not stay here again because of other issues we had. They were recycling paper which is fine. However they were sharing private information. When I called Days Inn headquartes they did not care. We were worried that not everyone would be honest if they got the same inforamtion given to them.

  • Stayed: August 2013, traveled as a couple
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Thank Brooke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded August 19, 2013

Dear Brooke S,

Thank you for taking time out to share your experience. I'm sorry to hear that we fell short on meeting and exceeding your lodging expectations. You are correct, we do recycle, however, you should have never received that form. I personally researched it and it was Expedia's address and phone number that was listed. We strive to be the best in the industry and although we can't change the past, we hope that you will give us another opportunity to make things right and show you that we are the hotel of choice while visiting Historic Williamsburg. Please contact me at dsmith@hmphotels.com to discuss this further. Thank you for your business!

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Reviewed August 17, 2013

We booked on line for our return trip from Virginia Beach so we could spend a couple of days in Williamsburg. It was difficult leaving the ocean until we checked in to the Days Inn in Williamsburg. This hotel has been completely renovated and it is awesome! Bravo to the decorator! We were in love with the décor! It is hard to believe you can leave the ocean and pay 1/2 the price for a hotel of 5 star quality. A beautiful and immaculate pool! We were also informed as guests we are allowed to use the indoor pool across the street as well. We enjoyed sunbathing in the best chaise lounges we have ever been in! We thoroughly enjoy a good breakfast to start off our day and how can you go wrong when it is complimentary. Everything form eggs, sausage, toast, bagels, muffins, danish, cereal, fruit, granola bars, coffee, juices and don't let me forget....prepare your own waffles in a waffle maker! That was my daughter's favorite. My Daughter also enjoyed taking advantage of the work-out area. And don't let me forget to mention an outstanding, professional staff! We were very pleased to meet the manager, David Smith. It was obvious he took great pride in his hotel & staff and strived to satisfy the client! We WILL DEFINITELY be revisiting this hotel again! You will love it!!! For now....it is back to Pittsburgh!

Room Tip: You may want to request to be closer to the pool if you will be using it. It is a big hotel!
  • Stayed: August 2013, traveled with family
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1  Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded August 18, 2013

Dear Linda R,

Thank you for your kind words. We are glad to hear that you enjoyed your stay with us and found everything to your satisfaction. Our DayBreak Breakfast is an awesome way to start your day. Our seasonal outdoor pool has been a hit with families and we look forward to some finishing touches that we will be adding to the pool furniture that will set it apart from all other outdoor pools in the area. Next time you plan to come to the area, please email me at dsmith@hmphotels.com. We love taking care of our return guests!

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Additional Information about Comfort Inn Williamsburg Gateway

Address: 331 Bypass Rd, Williamsburg, VA 23185-2922 (Formerly Days Inn Historic Area)
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Williamsburg
#3 Best Value Hotel in Williamsburg
#6 Business Hotel in Williamsburg
#7 Family Hotel in Williamsburg
Price Range: $71 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Williamsburg Gateway 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the new Comfort Inn Williamsburg Gateway! Get in touch with a slice of history while basking in southern hospitality at the Comfort Inn(R) Williamsburg Gateway hotel in Williamsburg, VA near Colonial Williamsburg and Busch Gardens. Our non-smoking family hotel in Williamsburg puts guests within steps of popular attractions like: Busch Gardens, Water Country USA, Williamsburg Premium Outlets, William and Mary, and Williamsburg Winery Get going with a great breakfast. Start your trip to Williamsburg with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Soak up the sun on our patio deck or take a dip in our oversized seasonal outdoor pool. You can also break a sweat in our 24-hour fitness center or take care of family needs in our guest laundry facilities. All guest rooms offer a coffee maker, desk, sitting area, microwave, refrigerator, iron and board. Some rooms feature a sofa sleeper, in-room tea and coffee and kitchenette. ... more   less 
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Also Known As:
Days Inn Historic Area Hotel Williamsburg
Days Inn Williamsburg Virginia
Days Inn Colonial
Days Inn Historic Williamsburg
Williamsburg Days Inn

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