Good points - friendly and very nice front desk personnel. those ladies seem to really want to help you and make sure your visit is good. Room was clean. Beds were quite comfortable, sheets were fresh and clean. Every staff member we encountered was very pleasant. Great location for whatever you want to do in Williamsburg. AC worked very well once it got going.
Not-so-good - the sheets were so fresh that they were still damp on the bed. Called front desk that they had someone come up right away to change who said it was the humidity. Room AC was not on and it was over 95 outside. Took forever for room to be cool. Breakfast is sparse and not well thought out. Only waffles (very nice), cinnamon raisin bagels (no other bread of any sort), plain donut holes (really, who eats those?), 3 cereals (none being Frosted Flakes which are daughter's fav), orange & apple juice, milk (which I had to ask a staff member to get us more of since it was out and he didn't seem to notice), couple of bananas, a few condiments. They need to put the toaster near the bagels and not in the middle of the setup in the very small room that doesn't have enough seating. Also, I had given them a charge card to hold the reservation but wanted to use a different one when I got there. They charged the original card anyway.
- Official Description (provided by the hotel):
- Located in the center of Williamsburg. The hotel is within walking distance to several restaurants. All rooms come with a microwave and refrigerator. Continental breakfast is included. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Historic Area Hotel Williamsburg
- Best Western Williamsburg
- Waller Mills Inn
- Williamsburg Best Western
- Waller Mill Inn Williamsburg Va