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“This one really like able”

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Holiday Inn Express Waynesboro - Rt. 340
Ranked #5 of 9 Hotels in Waynesboro
Riverside, New Jersey
Level Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“This one really like able”
5 of 5 bubbles Reviewed July 15, 2013

To start with the dek people are really nice. We had rooms on floor 3 with great view. Love the latest idea that all the linen are washed before each visit. The ion was clean and comfy. Slept pretty well. If TV is important, that is a bad point. I m not a fan of Direct TV and its numbered stations. Breakfast room was airy, clean and inviting and the food also good. Real good value for the. Modest price

Stayed July 2013, traveled as a couple
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

Traveler rating
    155
    97
    35
    18
    11
See reviews for
112
115
13
28
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Broomfield, Colorado
Level Contributor
103 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed July 14, 2013

We stayed in a suite, and it was on the basement floor. It was a big room, but tucked weird in the building and only had one small window. It made the room seem dark. The pool was decent, and my kids enjoyed playing in it. Breakfast wasn't too great, the area was WAY too small for the amount of people there. They did not offer any yogurt or fruit that we could find. It did have the basics of cereal and a pancake maker. I had wanted oatmeal, and then couldn't find any hot water. The hotel itself was well maintained and the staff was very pleasant. The cost was decent for the location.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ladytrooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review, August 2, 2013
Dear ladytrooper,

Thank you for your candid review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are delighted to read you found our staff very pleasant and our hotel well maintained. However, we regret letting you down on some aspects of your stay. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests.

Thank you for staying with us and we hope to have an opportunity to serve you again

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granville, Ohio, United States
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

Our family (6 of us) stayed here for a week in June in two rooms. We thought the hotel workers could not have been friendlier and more helpful. The pool was very nice, and the breakfast was outstanding with many choices. Everything seemed very clean as well. We loved the fruit in the lobby and the snack sacks in the morning as well as the cookies later in the day - nice touches!
The only down side was the air conditioning was not working in the lobby area! It was a very hot week and my wife and I were really looking forward to sitting there to read. After sitting there for a while, we both were too uncomfortable, and this happened at least three days we were there. We were not alone, however, as the hotel desk clerks looked very hot as well.
Also, the air conditioning went out in one of our rooms the third night we were there, so they had to move us (it was around 11 at night).
The staff did their best to help us, but I really did feel like those two problems did taint what could have been a fabulous experience.

Room Tip: Rooms on second floor are closer to pool and lobby.
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, New York
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

I favor Holiday Inn Express when traveling. I found this property in Waynesboro to be an excellent example of the best of this brand. The front desk staff - Sterling, went well above expectations in helping us on our arrival. We were pleased with the quality of the rooms, the air conditioning, the breakfast, availability of near by restaurants for supper, and the location for either starting the Skyline Drive - or - the Blue Ridge Parkway is perfect. Highly Recommend.

Enjoyed our stay enough to ride our motorcycles an hour longer than planned, in the rain to spend the evening here. This motel is BIKER FRIENDLY!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
287 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed July 2, 2013

We have stayed here previously almost 4 years ago and had a good stay then.

But this time at check-in, the clerk requested my phone #, I refused & he
seemed perturbed & said that if I left something in the room they would have
no way to contact me (I certainly don't believe that after all the info collected when I made the reservation). Other hotels haven't had this problem. Later, I had a brief
discussion with him that went much better.
There was a musty/smoky smell in the hotel, our office chair tilted back too easily
The roof of the hotel was painted/coated sheet metal, & much of the coating
had peeled off, it gave the place a run-down, unkempt look.
Lavatory faucet did not operate easily or smoothly, needed replacement.
toilet flush was 'jet blast' noisy with high pressure air/water. Could hear flushes
from adjoining rooms & including rooms across the hall. Toilet seat
was very low, even for my wife. Several hard objects had been left under the room's
carpet (from when it was last re-carpeted?). Breakfast room is small and crowded, shower was 1 piece plastic molded
and the bottom was several inches above the bathroom floor, I could stand up in
it but the shower head was lower than usual and had an odd articulated
arm to angle the shower head with.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigTXN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiegmgr, General Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review, July 5, 2013
Thank you very much for the honest feedback. It really helps us understand where our main focus needs to be. I will take the time to share this with my staff to ensure we continue to get better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tennessee
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed June 28, 2013

This is an older hotel that has been refurbished. The staff is very polite an friendly. Our room was clean and comfortable. A good value for the price. Free breakfast (topicality fare) and free internet.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dlj5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed June 25, 2013

I am definitely a huge fan of the non-smoking IHG properties. The reality is, a non-smoking person can smell the smoke, especially a hypersensitive smoke allergy person like me. The staff is very nice, even in the midst of having no A/C in the building (rooms have individual units), but I will not be returning to this property. Even with the remodel, the property feels very dated, dark, and gross.

Room Tip: Book elsewhere unless you are a smoker. Yuck!
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TopTierTiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review, July 11, 2013
Dear TopTierTiff,

Thank you for the detailed review of our hotel. I appreciate the compliments on the staff and the level of service provided. I am very sorry to hear about the troubles you encountered over the smell of smoke. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Waynesboro - Rt. 340

Property: Holiday Inn Express Waynesboro - Rt. 340
Address: 20 Windigrove Dr., Waynesboro, VA 22980
Phone Number:
Location: United States > Virginia > Waynesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Waynesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Waynesboro - Rt. 340 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Award winning hotel. Hot breakfast is included. Indoor pool, hot tub and sauna are open 24 hours. Come stay with us and you will understand what hospitality in the valley really is! ... more   less 
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Also Known As:
Holiday Inn Express Waynesboro - Rt. 340 Hotel Waynesboro
Holiday Inn Waynesboro
Waynesboro Holiday Inn

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