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“Great food!” 5 of 5 bubbles
Review of Big Italy - CLOSED

Big Italy
Certificate of Excellence
Price range: $0 - $30
Cuisines: Italian, Pizza, American
More restaurant details
Restaurant details
Good for: Families with children, Large groups, Dining on a budget, Kids, Business meetings
Dining options: Dinner, Brunch, Lunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Delivery, Free Off-Street Parking, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Cary, North Carolina
Level Contributor
50 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Great food!”
5 of 5 bubbles Reviewed March 23, 2014

We ordered the mac and cheese pi - best pizza I've ever had. I'd practically go back to Virginia Beach just for this pizza! Friends ordered several other pizzas from the menu, and they all looked and smelled amazing. Highly recommended!

Visited March 2014
Helpful?
Thank Stacey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

528 reviews from our community

Visitor rating
    252
    121
    75
    42
    38
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Virginia
1 review
“Amazing service”
4 of 5 bubbles Reviewed March 22, 2014 via mobile

Joni was a great server and the food was pretty decent. We had a big order and were able to get the food out fast.

Helpful?
Thank shygurl36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Great service! ”
4 of 5 bubbles Reviewed March 22, 2014 via mobile

We had the pleasure of working with Joni as our waitress, and she offered excellent service and assisted us throughout the evening. The food was decent, but the portion size of the spaghetti was a bit disappointing. However, the food tasted delicious!

Helpful?
Thank Freddie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Oak, United States
Level Contributor
149 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
“Service and Food Appraisal”
5 of 5 bubbles Reviewed March 21, 2014

We appreciate excellent service first, and good food second. Tonight, after many hours of a long & hectic drive from Michigan, we wanted to chill out and sack out. We went across the street to Big Italy and Margo, our waitress made us feel right at ease. She was naturally helpful and friendly. She made some good menu recommendations and took care of our order right away. The pizza was super, and the dessert hit the spot. A second trip will fill the bill. Thanks for providing such great servers and wonderful food selections. Also, Big Italy's Wednesday special is "two for one" on pasta as we learned, and will probably return then also.

  • Visited March 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Ernest M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Don't Do It”
1 of 5 bubbles Reviewed March 17, 2014

We were in town for the Shamrock Half Marathon. We arrived at 4:55 pm on Saturday. We were one of about 5 tables. We were seated outside. We ordered 2 waters, a glass of wine, an order of garlic knots and calamari. These came by 5:15. The garlic knots had brush bristles stuck on one. We were given another order. At 5:15, we ordered a house salad, an antipasto, Penne Casalinga and Pasta Primavera with chicken. These finally arrived at our table at 6:25...others seated near us were experiencing similar delays. We would ask about the food and the manager and waiter placed the blame on the kitchen. The food arrived cold and with out the eggplant on the salad. It was tasteless and unappealing. Tables on the inside that were empty, had people seated at them during our wait and had their food while we waited for ours.

  • Visited March 2014
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank selbyville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin M, General Manager at Big Italy, responded to this review, March 18, 2014
I do apologize for the delays in service you received over Shamrock weekend and I ‘m very disappointed that you didn’t receive the quality of food and service that you had expected and therefore didn’t realize the value of what we try to give. As much as we try to be perfect sometimes we do miss by a bit and I’m sorry you received less than our very best. I do hope you give us another opportunity to impress you, we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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