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“Very nice hotel”

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Westin Virginia Beach Town Center
Ranked #33 of 109 Hotels in Virginia Beach
Fairfax, VA
Level 4 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very nice hotel”
Reviewed September 21, 2008

I went to Virginia Beach this weekend and I don't regret staying at this hotel. The hotel is beautiful, clean and the staff is very responsive. Check in/out process was totally painless. We arrived at 4:30 pm and without asking they upgraded us to a bigger room with a nice view. The area looks new and in development. There are a lot of nice restaurants and stores and the Center of Performing Arts is just across the street. My only complain is that we forgot to bring toothpaste and they didn't provide that.

Rates are reasonable and you can't beat free parking :-)

  • Liked — Spacious Room, Location
  • Disliked — N/A
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank MrsLokita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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668 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bethlehem ,Pa
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 16, 2008

Stayed at the Westin with my family while vacationing at Virginia Beach. After reading all the reviews, we decided to stay at theWestin which is about a ten minute drive from the beachfront. The hotel is absolutely beautiful. The room was georgous and very spacious. The bedding was clean and plush. the bed and pillows were awesome and we looked forward to returning to the room after a day at the beach. However, the air conditioning was not working. For three days in a row we were calling down to front desk after our room would reach temperature of 77 plus. They would send someone up and all three times we were told, the problem was fixed. All three people told us different stories as to why the air conditioning was not working. Finally after three days, miraculously, the room stayed at a comfortable temperature. On one occasion , after returning from a long day at the beach, we found that our beds were not made. We called room service and were told they would be taking care of it right away and we waited more than four hours. The hotel itself is beautiful and I would certainly stay again. The staff did indeed respond to our needs and overall we had a wonderful time.
I would highly recommend this hotel. Excluding minor inconveniences, the hotel served us well.

  • Liked — room comfort
  • Disliked — air conditioning
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank aarco47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, UAE
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 6, 2008

Stayed here for 4 nights - this hotel was a real treat after spending one night in a hotel at the beach. The room was spotless, the HD program great. The gym looked brand new and they have plenty cardio devices. The bar downstairs was nice and the service was great. It is really close to the little city centre with restaurants and pubs. Would definitely stay here again

  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank pemaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philadelphia
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 2, 2008

We stayed over labor day weekend and had three rooms at the hotel. The staff was great, the rooms were perfect and the location is very good. The hotel is not on water but is located in a great town center with restaurants and everything you could ask for. It was only a 10 minute car ride to the beach. Overall, I would recommend this hotel very highly. In seeing the other hotels in the area, this looked like a palace. Valet service was good and overall the staff did a great job.

Very impressed!

  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank workinhard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Georgia
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 27, 2008

We had high expectations for a Westin hotel and I have to say they were all met. The room was very nice and clean. The staff were professional and helpful. For example I needed directions and they were happy to provide a printout from an online mapping website. I would definitely recommend this hotel to those who want to stay in style.

  • Liked — The flat screen TV and the fancy shower
  • Disliked — Nothing!
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LazyBum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Va
Level 4 Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 25, 2008

My husband and I recently went to Virginia Beach for a concert and stayed at the Westin. As with most Westin hotels, the lobby is very sleek and modern. The staff was extremely friendly, which is always a nice perk. The room was traditional for the Westin chain, with nice bedding and a flat screen TV. The gym has modern equipment and a view of the town center below. The location is nice as well. The hotel is about 10 miles from the beach in a busy, growing area of town with many new restaurants and shops.

  • Liked — Modern ambience of the lobby and rooms
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Midlo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2008

We stayed for one night at this hotel and had a very pleasant stay. My flight arrived late in the evening (11pm) but check-in was painless. There is complimentary garage parking. As a starwood preferred guest member, I was granted a 4pm checkout and free upgrade from the standard room to the Westin Workout Room. This was a leisure trip but for my next business trip, I would definitely look into booking the Workout Room. It has a treadmill, yoga ball, weights, etc in the room so you can workout anytime! This room is also very roomy and comfortable with standard Westin amenities - heavenly bed, dual shower heads.
Only neutral point is it is not within walking distance to the beach but we had a car so this was not really an issue. I would definitely stay here again!

In Summary
Pros:
-Free garage parking
-Prompt check-in for late arrival
-Complimentary 4pm checkout and free upgrade to Westin Workout Room(starwood preferred guest member)
-Close to shopping/restaurants

Neutral:
-Have to drive to the beach

  • Liked — 4pm checkout, room upgrade
  • Disliked — have to drive to beach
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank seal41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westin Virginia Beach Town Center

Property: Westin Virginia Beach Town Center
Address: 4535 Commerce St, Virginia Beach, VA 23462-2739
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Virginia Beach
#6 Business Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
Official Description (provided by the hotel):
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin

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