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“Ultra Convenient - Great View”

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SpringHill Suites Virginia Beach Oceanfront
Ranked #38 of 109 Hotels in Virginia Beach
GreenLeadersBronze level
Reviewed July 17, 2014

Great location on the "quiet" end of the boardwalk. Easy access to everything and we hardly ever had to move the car. Staff and breakfast are great and the bar/pool is convenient with a nice selection of food and drinks. Really enjoyed this mini vacation. The rooms are a nice size for a family of four. Weekend housekeeping staff was spread thin, but we got whatever we asked for (extra towels, etc) within minutes of calling down.

Room Tip: They are all facing the ocean, but I'd try to pick a high floor. Elevator wait times aren't...
  • Stayed: June 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 18, 2014

Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and we want to make sure we are meeting your needs and exceeding your expectations. See you next time!

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Reviews (1,068)
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331 - 337 of 1,068 reviews

Reviewed July 12, 2014

We have been staying at the Springhill Suites - VA Beach for the last four or five years and here is one of the top reasons..... Keith and company at the front desk have made our stay so pleasant, it almost seems like coming home! In fact, some of the staff seem to remember my mom and me from previous years. From the time we drive in..the valet/front parking/assists, are always supportive or our individual needs and make it easy to arrive and depart iwith wheelchair needs. We also appreciate how all staff will smile, look you in the eye, say hello, etc.

For a bit of history.....My parents used to take our family for great beach vacations and now my mom (87 yrs.) has some dementia issues, so being able for her to still spend quality time at the beach is great. Being on a higher floor overlooking the ocean is perfect for our needs. Housekeeping lets us make requests of what we need versus coming in to the room every day.. Whenever we have questions...the front desk is most happy to assist. The complimentary breakfast is wonderful and meets our needs well
I am happy my mom and me will be able to travel again to the beach this year....We hope to be staying staying at Springhills Suites again!

Room Tip: Go for a higher floor- great view with a bit of privacy
  • Stayed: August 2013, traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Monty P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 14, 2014

Thank you for your continued patronage year after year. It is guests like you that give us the motivation and the incentive to provide the best service and vacation experience possible. We are glad we can be your home away from home for your family! Thank you for your review and we can’t wait to see you again this year!

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Reviewed July 12, 2014

Patrick at the outdoor pool was one of the best bartenders I've ever watched. Dude was a magician moving from sunburned customer to another. It was fun to watch. The guy really understands great service.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ChicagoPJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 14, 2014

Thank you so very much for your kind comments. I am proud to hear that Patrick made such a positive difference in your stay. He will be recognized for his efforts. We look forward to the next time you can visit us in Virginia Beach!

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Reviewed July 12, 2014

This was our second visit to Virginia Beach. We were a group of 9. Location was perfect. The rooms were spacious. We spent two very hot and beautiful days lounging in the pool. The staff at the outside bar were awesome. Sarah A and Patrick were excellent. They made us feel welcomed. Sarah knew all 9 of us by our first names. Very impressed.Patrick was so polite and and our cups never were empty. I have only two complaints, the house keeping is definitely not Marriott standards. It took two days before the coffe maker and and cups were cleaned. I found myself out of habit dusting the tv stand. My second complaint is that room service ends at 8pm or earlier if a storm comes in . One night a severe thunder and lightning storm came in and no one wanted to walk to go out for dinner unfortunately we had no choice since we were unable to order room service since it closed due to the weather Overall it was a great place to stay the staff was great.

Stayed: July 2014, traveled with family
Thank Patricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 14, 2014

Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were visiting the Virginia Beach area. We are lucky to have people like Sarah and Patrick on our team to give such great attention to our guests and provide the kind of service that we strive for. We hope to see you again on your next visit to the area.

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Reviewed July 10, 2014

We stayed at Springhill Suites VA Beach for a week with 10 HS marching band drummers this summer. I must say that our housekeeper Mariah was amazing. She went above and beyond to help keep our room in great shape, especially considering I had 3 of the world's sloppiest teenagers living with me... Thank you Mariah, you're the best!!! Great hotel!

  • Stayed: July 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank JackDaddy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 11, 2014

Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were visiting the Virginia Beach area. We are lucky to have people like Mariah on our team to give such great attention to our guests and provide the kind of service that we strive for. We hope to see you again on your next visit to the area.

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Reviewed July 9, 2014

We stay here every time we go to Virginia Beach. Great breakfast and pool. Staff are friendly and the hotel is in a good part of the beach. The hotel is oceanfront................................................................

Stayed: August 2013, traveled with family
1  Thank Tommyr73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 11, 2014

Thank you so much for your return visit! We appreciate your loyalty to our hotel and are glad we were able to deliver consistent service. We look forward to seeing you again next year!

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Reviewed July 9, 2014

I don't usually write reviews but felt that this was an important review to share. This hotel is located beachfront and has a great pool area as well. We went as a family and it had lots of options with the indoor and outdoor pools which was nice. The size of the room and the view were great! HOWEVER, housekeeping or lack there of was a JOKE! This was an embarrassment to the Marriott properties as we have traveled all over the country staying at Marriotts. The housekeeping didn't come most days until after 3 pm and when they did come they didn't really clean. My husband took out our trash as they "forgot" and they didn't dust, vacuum, etc. We have high standards for cleanliness as we have children and this was just horrible. We complained and management came and looked at our room and agreed it wasn't cleaned properly. They offered us some vouchers for their restaurant which was already closed. They still didn't vacuum our room. The day we were checking out though they were ready to clean our room the minute we left which makes absolutely no sense. If you like clean properties stay at Residence inn or somewhere else on the beach as this Marriott just doesn't stand up to their good name.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 11, 2014

Thank you for taking the time to review our SpringHill Suites. We appreciate that you chose to stay with us. The housekeeping negatives have been addressed with the staff and we are thankful for your input. It is such feedback that allows us to improve on a daily basis. Again, thank you for your review and we hope we can serve you again in future.

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Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in Virginia Beach
#27 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
Price Range: $145 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Official Description (provided by the hotel):
Relax at SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations, and even business trips are enjoyable and memorable. Our Virginia Beach Oceanfront hotel's beachfront location in Virginia Beach, Virginia is perfect for those who want to step just feet away from their guest room and sink their toes into the sand. Our hotel features all oceanfront suites with private balcony, microwave, mini refrigerator, 2 TVs, complimentary breakfast, free wireless Internet, free local calls, and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. SpringHill Suites Virginia Beach Oceanfront lets you unwind and cherish every moment in Virginia Beach, VA. ... more   less 
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

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