We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel, great staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
SpringHill Suites Virginia Beach Oceanfront
Ranked #36 of 109 Hotels in Virginia Beach
GreenLeadersBronze level
Reviewed August 22, 2013

Our family of five recently stayed for 5 nights at the beginning of August. At check-in there was a problem with our Amex Bluebird Card, (On Amex's end, not the hotel; ADVICE? DON"T GET ONE!!!), and the front desk crew of Megan and Lacey, and the manager, Heather were very patient until things were straightened out. We had a room on the 14th floor, very clean, no problems at all. The room was plenty big enough for my wife and I and our three sons, ages 21, 20 and 16. Housekeeping staff was very friendly and did a great job with the room. My sons got their use out of the exercise room. There is a long line at breakfast, but the food is good quality. The lobby is a great place to hang out, especially on a rainy day. It is a lot less crowded at this end of the beach, which is great. Would definitely stay here again, and from what I understand, there is a renovation in the near future.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DPH_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded August 23, 2013

Thank you for your very kind words and review of your last stay with us. We take great pride in the service we provide to our guests and when we hit the mark it is very satisfying. We appreciate your taking the time to share your feedback and look forward to the next time you can visit us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,068)
There are newer reviews for SpringHill Suites Virginia Beach Oceanfront
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

433 - 439 of 1,068 reviews

Reviewed August 21, 2013

Our family of 4 stayed at the SpringHill Suites VA Beach Oceanfront for 3 nights (August 7-10) -

Pros:
Location of hotel is fantastic - right on beach!
Free parking, internet and hot breakfast (if you don't mind waiting in a long line)

Cons:
We were assigned Room 606 - closest to elevator (which wasn't a problem for us BUT could be for others.)

Bathtub had MOLD all along the edge - I mentioned it to housekeeping (they never did anything about it)

Air-conditioning unit was soooo loud we had to shut it off in order to sleep.

Breakfast line was soooo long.

Asked front desk where we could rent bikes - Shay suggested "Prise Food Market" located across street at 904 Atlantic Ave.- BIG MISTAKE - while biking on the Boardwalk, the chain came off my daughter's bike three times - the bikes and surreys are old and beat up - pay the extra $$ and rent right on the boardwalk.

Had lunch by outdoor pool (upon check-in you receive a 15% coupon to use at the pool-side grill) - ordered a "Chef Salad" which according to menu included sliced eggs - waitress brought over salad, no sliced eggs - when asked, waitress answered "we don't have eggs, I don't know why the menu mentions it" - she also forgot to honor the 15% coupon - so CHECK YOUR BILL!

Would I stay here again, possibly because I loved the location and size of room (suites) - just not in Room 606!

Room Tip: Stay away from Room 606 - It's located directly across from elevator - Bathtub had mold alon...
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank h0ckeylaxandcheerm0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded August 22, 2013

Thank you so much for the feedback on your recent trip. I am glad to hear you enjoyed your time here. I do apologize that you experienced housekeeping issues and that there was confusion with the pool bar menu. I have addressed the teams in both those departments to ensure such issues do not occur in the future. We do hope you will choose to stay with us again the next time you are in Virginia Beach!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

We stayed at the Springhill Suites for 4 nights in August. The location is great. The breakfast is good (lines are long later in the morning) and the staff is very helpful. We went back and forth from the beach to the hotel all day and it was very convenient. The bartenders at the pool are great and they do everything to make you feel comfortable.

The outside pool is great! Large, never too crowded. The indoor pool is a little small and the hot tubs weren't working when we were there. Overall, we enjoyed our stay and will return to this hotel.

Room Tip: Go to breakfast early so you don't get caught in a line.
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank OrlandoMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded August 19, 2013

Thank you for staying with us and for taking the time to inform us about your stay. We are striving to provide you with the most comfortable and friendly environment possible. We apologize that the outdoor hot tub was acting up while you were here however, we have since rectified the problem. We hope to be your home away from home whenever you are in Virginia Beach!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

We stayed at the Spring Hill Suites last year and this year. We simply loved the room and the view from the balcony was breathtaking. Housekeeping did a wonderful job. The receptionist who checked us in was very nice and helpful. I needed a pharmacy quickly so my MD could phone a prescription and they even dialed the number for me. Love, love, love this place and will stay there again and again!

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded August 22, 2013

Thank you so much for your return visit! We appreciate your loyalty to our hotel and are glad we have delivered consistent service. We look forward to seeing you again next year! Have a peaceful and prosperous year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

Stayed here for the week for our friends wedding.
The view was great and room was clean.
the front desk was more than accommodating.
The room service food was really good and crazy fast with delivery(ordered 3 separate times).
The maid service for our room was AAAAAAMAZING. Her name is aimee. We needed our bed linens and towels washed in Dreft because of our newborn and they were more than wonderful and she changed our sheets daily, always had a stack of fresh Dreft towels, plus washed tub/toilet/sinks every. Single. Day. Plus vacuumed-one day in the week we had someone else and it was noticeable lol-- I'm tellin u. This Aimee chick was really commendable and thorough and we were in heaven!!!!
Now as far as the wedding? The wedding on the beach was great, the reception inside had a great view. The horderves (shrimp, cheese crackers, fruit) were tasty. The wait staff (from turkey) were SUPER friendly and everyone loved them--but every. Single. Persons. Meal was cold. Literally the butter didnt even melt on the baked potato. :(. The salmon I got was flavorful,but the broccoli was sad and not fresh at all, the potato hard....and all was cold. I asked the mother of the bride. She said theirs was cold too. I asked two other tables and same story. Booo!!the cookies for dessert were great though (like Nestlé toll house cookies-yum!) and the cake was good too. The Turkish waitstaff made up for the rumbling unhappy tummies though!
Sadly We won't come back to virginia beach again.
Loved the hotel but this place might as well have train tracks directly beside with trains running every two minutes because the jets flying overhead until 1am is just that loud or louder. Then they start back up at 4am--the noise is WICKED. it wakes my baby and 2yr old up daily even with a white noise sound machine going!! Wish the hotel notified us of this-although if they warned people my guess is that they would choose elsewhere to vacation? Jets normally fly 2-3 at a time plus every 10 min roughly (not consistent though) and they fly low so the noise is pretty ear deafening. "That's the sound of freedom" got pretty old pretty fast especially when ur paying $3,200 for the week and never getting a full nights sleep because if it.
Anyhow loved the hotel and adored Aimee and our Turkish staff!!!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank mcgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded August 19, 2013

Thank you so much for the feedback on your recent trip. I am glad our staff was accommodating during your stay. I do apologize that you were not satisfied with portions of the meal served at the wedding reception and that the jets flying from the naval base were disturbing to you. We appreciate your taking the time to complete a review and hope you enjoy the rest of your summer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

Never been to Virginia Beach, but was quite pleased with the beach and the hotel was perfect for our family. This is a great place for teenagers. All rooms have an oceanview and the hotel is only steps away from the beach. The beach is very clean, with umbrella and lounge chairs available to rent. At the hotel, the lobby is welcoming, and the breakfast buffet is large and excellent. As others have mentioned, there is a breakfast line, but it's worth the wait as they change the selections daily. The pool and bar are relaxing, though I didn't spend much time there as I prefer the ocean. Parking garage is tight, but was very pleased with free parking. Room service could have been better. It seemed like they just made beds and refreshed towels. Room size is very large and accommodating. Stayed 4 nights. Would definitely visit again!

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tired_of_snow_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded August 19, 2013

Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and we want to make sure we are meeting your needs and exceeding your expectations. We do hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

This location is outstanding. I love being so close you can hear the waves crashing in. The entire hotel property is clean and well-kept. The staff is wonderful. We used to live in the Virginia Beach area and like to come back for a long weekend once a year. I think we may have found our place to stay! Our family enjoyed our oceanfront suite with balcony overlooking the beach. We also enjoyed the pool and pool bar with beach music playing.

We had 3 minor inconveniences that keep me from granting an excellent rating: (1) The chlorine odor in the indoor pool area was so strong, it made my eyes water and we had to leave within 5 minutes (2) The single file breakfast buffet line is set up inefficiently and the wait was more than 30 minutes unless you arrived before 7:30am (3) We vacated our room at 8am and returned at 2pm and the room wasn't cleaned. After a nap until 4, we found fresh towels left behind, which was thoughtful, but we would have preferred to have the room cleaned.

In spite of the above issues, we will definitely stay here again.

Room Tip: All rooms face the ocean, so you'll get a great room!
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank crmunson98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded August 14, 2013

Thank you for staying with us and for taking the time to inform us about your visit. We are striving to provide you with the most comfortable and friendly environment possible. We appreciate your feedback and will use it to improve our opportunity areas. We look forward to being your home away from home whenever you are in Virginia Beach!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Virginia Beach hotels
0.1 mi away
Hampton Inn Virginia Beach-Oceanfront South
Hampton Inn Virginia Beach-Ocean...
#21 of 109 in Virginia Beach
1,169 reviews
2.0 mi away
Courtyard Virginia Beach Oceanfront/North 37th Street
Courtyard Virginia Beach Oceanfr...
#10 of 109 in Virginia Beach
801 reviews
0.8 mi away
Comfort Inn & Suites Oceanfront
Comfort Inn & Suites Oceanfront
#1 of 109 in Virginia Beach
617 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Courtyard Virginia Beach Oceanfront/South
Courtyard Virginia Beach Oceanfr...
#15 of 109 in Virginia Beach
854 reviews
0.7 mi away
Fairfield Inn & Suites by Marriott Virginia Beach Oceanfront
Fairfield Inn & Suites by Marrio...
#27 of 109 in Virginia Beach
724 reviews
0.3 mi away
Four Points by Sheraton Virginia Beach Oceanfront
Four Points by Sheraton Virginia...
#9 of 109 in Virginia Beach
754 reviews
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Virginia Beach Oceanfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in Virginia Beach
#26 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
Price Range: $145 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Official Description (provided by the hotel):
Relax at SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations, and even business trips are enjoyable and memorable. Our Virginia Beach Oceanfront hotel's beachfront location in Virginia Beach, Virginia is perfect for those who want to step just feet away from their guest room and sink their toes into the sand. Our hotel features all oceanfront suites with private balcony, microwave, mini refrigerator, 2 TVs, complimentary breakfast, free wireless Internet, free local calls, and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. SpringHill Suites Virginia Beach Oceanfront lets you unwind and cherish every moment in Virginia Beach, VA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, Marriott, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your SpringHill Suites Virginia Beach Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing