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SpringHill Suites Virginia Beach Oceanfront
Ranked #35 of 109 Hotels in Virginia Beach
GreenLeadersBronze level
Reviewed July 29, 2013

I stay at the springhill suites every few months. It is an excellent clean hotel. The rooms are wonderful the staff excellent. I would reccomend this hotel 2 any one wanting 2 stay on the ocean front. The breafeast is wonderful sausage,eggs, biscuits, all kinds of mufffins, fruit, waffle area. The pool and hot tub is great!!!! We like rm 800 it is corner and near the ice machine and there is no noise from other quests getting ice.

Room Tip: I love the corner room 800 next 2 ice machine but not a problem from any noise.Just a wonderful faci...
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  • Stayed: May 2013, traveled with family
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1  Thank gypsyc5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 30, 2013

Thank you for your continued patronage visit after visit! It is guests like you that give us the motivation and the incentive to provide the best service and travel experience possible. We are glad to hear you enjoy our breakfast buffet so much. Thank you for your review and we can’t wait to see you next trip!

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462 - 468 of 1,072 reviews

Reviewed July 28, 2013

3-night stay was very relaxing. Staff was pleasant. We stayed on the 5th floor and was very happy with the balcony overlooking the beach and boardwalk. The room was fine for two, kitchenette with sink and fridge was all we needed. Hotel was quiet except at breakfast where it was very crowded. Easy beach and pool access. Parking garage is a plus. Overall just what we were looking for...ocean view, access to activities and directly on the beach.

  • Stayed: May 2013, traveled as a couple
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1  Thank good4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 29, 2013

Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next getaway to Virginia Beach!

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Reviewed July 28, 2013

We stayed for 3 nights in the middle of the week. Excellent place to stay. Rooms were nice and clean. There was a small bubble in the carpet in the high traffic spot but it happens right. Ocean view was great and being on the 10th floor helped out a lot. Pools were clean. My only problem that I had was the lighting in the room, I thought it was a little dark in the evenings. Maybe that is just me. Breakfast had lots of different options and since my youngest daughter is a Nutella addict she was right at home with that.

I was very surprised to find that the staff was incredible. They were more than helpful and willing to meet whatever need we had. EXCELLENT CUSTOMER SERVICE!!!!!!

  • Stayed: July 2013, traveled with family
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Thank Larry_71_15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 29, 2013

Thank you for letting us know that you enjoyed your stay. I am glad to hear that having Nutella on our breakfast buffet made your daughter happy! We appreciate your taking the time to complete a review and hope you will visit us again when you travel to Virginia Beach!

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Reviewed July 27, 2013

Wonderful hotel!! Traveled With children & the suites were great! Most of all the staff & front desk clerks were so friendly & helpful! This will be our hotel in Va Beach from now on!! The kids also loved the outdoor pool!

  • Stayed: July 2013
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Thank jzimmy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 29, 2013

What a wonderful review! Thank you for taking the time to review our hotel. I'm so happy everyone enjoyed their time here. It's so great to read you made the most of your trip by taking advantage of all our amenities! Thank you for comments and we hope to see you again soon! Have a fantastic year!

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Reviewed July 27, 2013

We stayed 6 nights July 20-26 and we are a family of 6. Our room key cards did not work and had to be replaced four times. One morning housekeeping was out of towels when they cleaned our room and we had to wait until 1:00 pm to finally get towels to take showers. The complimentary beverage station was continuously out of hot water for tea and cocoa and the coffee was luke warm. We stood in line for breakfast at least 15-20 minutes everyday. Breakfast ends at 10:00 and one day even though we were in line at 9:45, when we got up to the serving station they were out of eggs, oatmeal, biscuits etc... and said sorry we don't replenish food items after 10:00 a.m. The hotel lobby was EXTREMELY hot and uncomfortable during breakfast. They said it was due to the front doors opening while guests come and go. The wait to get on the elevator was very long as there were so many guests filling the elevators we had to let it pass 2 or 3 times before there was room to get on. The staff was very kind and friendly, the hotel was very pretty and bright the outdoor pool was also quite nice. However we would not stay there again.

  • Stayed: July 2013, traveled with family
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1  Thank Marla E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 29, 2013

Thank you so much for the review of your recent trip. I am glad our staff was accommodating during your stay. I do apologize that you experienced frustration waiting for breakfast and the elevators during this busy time. We take all feedback seriously, and sincerely regret that we did not meet your expectations. We do hope you will consider visiting again the next time you are in Virginia Beach!

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Reviewed July 24, 2013

We just spent two days at this hotel. I am surprised by the rave reviews after having stayed here. We were very disappointed. While the rooms are clean the picture portrays a much larger room and balcony. Our view was great however if you like getting blasted by the heat from the AC unit exhaust. With room for only two seats and the exhaust we did not stay out there long. In addition both the indoor and out door pools are in dire need of attention. After three handfuls of hair getting stuck to me in the outside pool and a floating sock and scum build up on the indoor pool walls it was enough. The last straw was my husbands bicycle was stolen out of the parking garage. This person took the time to cut the cable remove two bikes from the rack to get to the third bike. We reported the theft at the front desk and their response was "we are not responsible for stolen property off our premises ". There is NO security at this hotel and you think for the price you pay there would be security. The only thing they offered was to call the police. We parked in the very top floor which wasn't frequented by many patrons so it leads me to believe for the amount of time it took that person to remove and park the bikes and even took the time to hang up my child's helmet that it was an inside job. I Wish they would have left the baby seat rack too! We will not be back to this hotel! Lock up your valuables and stay out of the pools!!!

  • Stayed: July 2013
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6  Thank kuhanamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 26, 2013

We regret that your stay was not up to your expectations. This is not typical of this hotel or what we strive to provide. We work hard to ensure that every guest has a great experience, but on occasion, issues arise. Our front office manager did try to contact you several times to complete an incident report for your bicycle. We are still happy to do so if you want to contact us. Again, we are sorry that you did not have the experience you were looking forward to. We do hope you will enjoy the rest of your summer.

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Reviewed July 24, 2013

We stayed four nights and it is a good hotel. The staff were super friendly and helpful. Their complimentary breakfast is wonderful. So much, in fact, that you may have to wait in line at some point to get the food because of the crowds. The rooms are fine, dated but fine. Views are beautiful. The pool and grill/bar area are adequate. One complaint was that they should try and have air conditioning working in the lobby/breakfast area. It gets warm in there during breakfast with the amount of people eating. Our other complaint was sporadic internet. We could get it fine in the morning but after that, forget about it. Recent reports about hotels nationwide say that not having the internet working is the #1 complaint so it's not just this hotel.
http://www.cnn.com/2013/07/24/travel/jd-power-hotel-study/index.html?hpt=hp_t3.
All in all, it is a nice hotel to stay at.

  • Stayed: July 2013, traveled as a couple
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2  Thank Sa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this reviewResponded July 26, 2013

Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel and our breakfast, and want to thank you for your review. We hope to see you again when in Virginia Beach!

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Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Ave, Virginia Beach, VA 23451-3529
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in Virginia Beach
#25 On the Beach Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
Price Range: $125 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Official Description (provided by the hotel):
Relax at SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations, and even business trips are enjoyable and memorable. Our Virginia Beach Oceanfront hotel's beachfront location in Virginia Beach, Virginia is perfect for those who want to step just feet away from their guest room and sink their toes into the sand. Our hotel features all oceanfront suites with private balcony, microwave, mini refrigerator, 2 TVs, complimentary breakfast, free wireless Internet, free local calls, and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. SpringHill Suites Virginia Beach Oceanfront lets you unwind and cherish every moment in Virginia Beach, VA. ... more   less 
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

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