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“Great hotel, great location!” 5 of 5 bubbles
Review of SpringHill Suites Virginia Beach Oceanfront

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SpringHill Suites Virginia Beach Oceanfront
Ranked #36 of 109 Hotels in Virginia Beach
GreenLeadersBronze level
La Plata, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel, great location!”
5 of 5 bubbles Reviewed September 10, 2011

Stayed twice this summer with the family and couldn't have been happier. Beachfront location is spectacular - lends itself to beautiful sunrises (blackout shades in room allow you to sleep in if desired) and romantic strolls along the boardwalk or beach in the evenings. Can also see the Sunday evening fireworks directly from beachfront balcony - kids' favorite!! Plenty of family-friendly restaurants within walking distance -- Waterman's was a family favorite. Breakfast variety kept our selective eaters happy throughout both visits, and outdoor pool bar/restaurant was reasonably priced and offered a nice break from the sand and surf. Indoor pool and whirlpool were adequately sized, although towels were sometimes in short supply in the evening.

  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Family_of_Fourr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, December 22, 2011
Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next getaway to Virginia Beach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,034 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Virginia Beach
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 10, 2011

Room was very spacious, there were 4 of us and the rollaway bed was excellent with a thick mattress.

  • Stayed September 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Butterfly063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, December 22, 2011
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel. We look forward to your return visit when you are in Virginia Beach again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 10, 2011

This was my third visit to this motel and I love it. It is so pretty and I love this end of the beach. The only complaints I have about this last trip is the Internet was down on the computers in the lobby the whole time we were there and I missed that (didn't take my laptop as I planned on using these) and the coffee at the breakfast bar isn't great. I will be back in two years!

  • Stayed September 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, December 22, 2011
Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again in 2013 for your next trip to Virginia Beach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 5, 2011

We first stayed at this property two weeks after opening while pregnant with our twins girls. We are now here for the Third year in a row and must say not only has the customer service remained wonderful but so has the property. We have checked in every year except one since opening and we are pleased each time. EVERYONE from bellman, to front desk and Housekeeping are always so friendly and helpful it's unbelievable. It was great to see some familiar faces like Jonas who is always smiling and just sweet to Wendy our housekeeper who was on prompt with keeping our beds made, bathroom sparkingly and towels cleaned and refreshed. I understand hotels have high turn over but CLEARLY this property knows how to pick and retain THE BEST STAFF. We look forward to seeing ALL of you again next year.

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  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patrice11212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 7, 2011
Thank you so very much for your kind comments. I am proud to hear that our team members made such a difference in your stay. They all will be recognized for their efforts. It was great to see how much your girls have grown and hope they has fun as well. We are honored to be your home away from home in Virginia Beach and look forward to seeing you next year!
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Washington, D.C.
1 review
2 of 5 bubbles Reviewed September 4, 2011

We were very disappointed with the lack of cleanliness of this hotel. We stayed in the two queen suites. The rug was badly stained and the room smelled for the first few days. We also found food under a chair on the third day -- food we had not brought into the room -- indicating that the floor had not been properly vacuumed during our stay. We complained about the rug to the night desk staff and were told that it would be cleaned, but nothing was done. On the up side, the people were very nice. I would not stay at this hotel again -- cleanliness is one of my top priorities for a hotel.

  • Stayed September 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RObin14715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 6, 2011
Thank you for choosing to stay with us and taking the time to inform us about your visit. We take all feedback seriously, and sincerely regret that we did not meet your expectations. I apologize for the issue with the carpet in your room and for not resolving the matter during your stay. I can assure you that this is not the type of service we strive to provide and will address it with our housekeeping team. It is my hope you will reconsider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Providence, Rhode Island
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed September 1, 2011

We enjoyed our second time around stay at the Springhill Suites on the boardwalk. It's a perfect location, clean and the staff is very friendly. If it wasn't for hurricane Irene we would have extended our stay. Will be back for a 3rd.

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pats54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 3, 2011
Thank you so very much for choosing to return and stay with us again. We are pleased to learn you again enjoyed your time at our hotel. I am so sorry the hurricane shortened your visit, but we are looking forward to your third visit when you return to Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 31, 2011

We stayed at this hotel when it first opened and it was great. However, our current experience is horrible (we are still here) the carpet is so dirty and stained, it looks like a $25 dollar inner city hotel, rather than a Marriot. The kids have to wear shoes. The couch is filthy, which requires us to put a sheet over it so the kids will sit down. There are stains and marks on the walls. The patio is peeling paint and filthy (chewing gum and stains).

Nope,,,,,,,,,,,,,wouldn't stay here again.

  • Stayed August 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Rick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Virginia Beach Oceanfront

Property: SpringHill Suites Virginia Beach Oceanfront
Address: 901 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Green Hotel in Virginia Beach
#26 On the Beach Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Official Description (provided by the hotel):
Relax at the SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more   less 
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

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