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“We loved it here! Great service, lovely room with awesome view” 5 of 5 bubbles
Review of Ocean Beach Club

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Ocean Beach Club
Ranked #72 of 109 Hotels in Virginia Beach
Hamilton, Canada
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“We loved it here! Great service, lovely room with awesome view”
5 of 5 bubbles Reviewed May 14, 2014

We loved our stay here. We brought my husbands parents down for the week on an exchange with interval international. We had a 2 bedroom unit with an ocean view and 2 balconies (one off each bedroom). The units are beautifully decorated and the staff all very friendly, especially the door staff in charge of trying to organize the traffic coming in during busy check-in and check-out times.. but always opening our doors for us and giving us a friendly 'good day'.

We stayed in late April.. the weather did not fully cooperate as a storm system was all along the east coast. But we made the most of the indoor pools, Norfolk and the shopping. When the sun finally did come out (along with all the people!) we rented a bike and enjoyed the boardwalk and outdoor pools and cabana area. We were sad to leave!

p.s. wasn't really bothered with timeshare pressures what-so-ever.

Room Tip: Our 2 bedroom unit on the 11th floor was lovely
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank shelley_2011999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBGM1, General Manager at Ocean Beach Club, responded to this review, May 19, 2014
Dear shelley_2011999,

Thank you for very much for your kind comments regarding our property and staff; I will make sure to share your feedback with our teams.
I am glad to hear that you enjoyed your stay with us. As you can imagine positive feedback is very rewarding and helps us know we are doing our job. We hope to have the opportunity to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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717 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
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English first
Danville, Virginia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed May 7, 2014

First we booked our room online and was told it was "oceanview" the only view we got was on the back side of the hotel.. more like "dumpster/construction view" several people called our room to try and sell us time shares throughout the whole stay which was annoying. Then we told the front office staff we would like no room service, but yet got bothered several times with housekeeping knocking on our door. Next I got overcharged..I was only supposed to pay ~$670 for thurs-sun and 8$ per day for parking; but then my card gets charged 229$ before we arrived; then $100 at check in; $464 at check out; and then 2 days after I checkout $364!! Then I call and ask about the charges(9am), get put on hold 2 times and was told someone would return my call...NO ONE DID.. I then call back at 1:00pm was then put on hold AGAIN; and still was told someone would return my call! NO ONE DID... Now I am currently on hold as typing this for OVER 1 HOUR.. been told the supervisor is coming and still listening to the music on hold... people randomly keep picking up asking if "I can be placed on hold again" I answer NO, and still get put on Hold.. which is EXTREMELY rude! Horrible customer service! Ocean Beach Club should be more respectful of their guests. So quick to overcharge someone, but doesn't care to return the money.

  • Stayed May 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank Erinf8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBGM1, Guest Relations Manager at Ocean Beach Club, responded to this review, May 19, 2014
Dear Erinf8,

Thank you for taking the time to write a review about your recent stay at our facility. We value all guests’ comments and opinions, to help us continue to improve guest satisfaction.
I understand this issue was resolved; I hope that despite your disappointment on this occasion, we have the opportunity of welcome you back. If you have any questions, please don't hesitate to contact me directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Virginia Beach hotels

Atlanta, Georgia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 5, 2014

Right on the beach! Beautiful pool....that unfortunately gets no direct sun after noon. Bar and restaurant staff is attentive. A little pricey but that is expect for a nice tourist beach hotel. I would certainly return.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dj-dale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBGM1, Guest Relations Manager at Ocean Beach Club, responded to this review, May 6, 2014
Dear dj-dale,
Thank you for selecting our resort as your traveling destination. I am delighted to hear that you had a wonderful experience. We appreciate your kind words and look forward to having you back on your next trip to the beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 2, 2014

I do not own a unit here. I traded a week at my timeshare for a week here. We stayed on the 17th floor with a great view of the ocean. I would not have liked a unit that faces the street. The building is clean and in good condition. There are several pools in and out. The heated indoor pools were very useful at night and during bad weather. The staff was helpful. You need to use your card key to reach the 17th and 18th floors. I'm not sure why really but it did impress some people on the elevator. The unit had a microwave but no stove. My only other complaint is the $8 per day parking.

Room Tip: If you don't own a unit here, call 72 hours before check in to request an ocean front view.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DANA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBGM1, Guest Relations Manager at Ocean Beach Club, responded to this review, May 5, 2014
Thank you for taking the time to write about your recent experience at our resort and for your kind comments. We are very happy to hear that you had a good time and enjoyed your stay. Our associates strive to provide each guest and owner with a memorable experience. Unfortunately, we have no control over the parking fees, as it is shared with the City of Virginia Beach. We do hope that we have the pleasure of welcoming you back to our property on your future travels to Virginia Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 30, 2014 via mobile

We had a great visit. Every member of the staff was exceptional. An example was when we had some trash to discard. We were standing in the hall holding it when one of the maintenance people came by. He asked if he could help with something, we asked where to dump trash, and his reply was " let me take that for you." Then he showed us to the trash chute and explained how to operate it, and asked if we needed anything else. Truly great service. Every employee was a professional. We had a great stay.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBGM1, Guest Relations Manager at Ocean Beach Club, responded to this review, May 5, 2014
Dear Michael,
Thank you for generous review! We are very pleased to hear that you enjoyed your stay at our resort along with our guest service. Your kind comments have been shared with our team and supervisors. We are very grateful for your business and look forward to serving you again during your next trip to Virginia Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poughkeepsie, New York, United States
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 26, 2014

This is our second time at OBC. We stayed in the Studio Oceanfront on the 15th floor and are already looking to book again soon. Both times we've stayed, the rooms have been very clean, and the staff very friendly and accommodating. The view is spectacular and I really enjoy the fact they have indoor and outdoor pools. I do wish they had a proper hot tub, though. But you cannot beat the location and hospitality!

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank larell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBGM1, Guest Relations Manager at Ocean Beach Club, responded to this review, April 28, 2014
Dear larell,
Thank you for taking the time to share your feedback with us. We are very pleased to hear that you had an enjoyable stay! I will be sure to pass along your kind comments to our teams.
We sincerely look forward to serving you during your next trip to Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baldwin, Maryland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 20, 2014

Normally we stay below 9th Street and Atlantic Avenue in Virginia Beach just to be close to the Inlet. There are lots of shops and restaurants also. We came across a great deal for Ocean Beach Club that we could not resist. The area above 30th Street has been upgraded in the last two years with specialty shops, great restaurants and a mall. The hotel staffs were friendly and knowledgeable. There was a concierge to assist us with all our travel questions. The room was spacious with separate kitchen and dining area. The layout was comfortable. We truly enjoyed the views of the beach and the city from our corner room.

Room Tip: Get a high floor room for the view.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBGM1, Public Relations Manager at Ocean Beach Club, responded to this review, April 21, 2014
Dear Gene M,

We are delighted that you selected to stay at our Ocean Beach Resort, and that you had a chance to see all the wonderful things that are happening on the North side of the beach.
We thank you for you kind comments which will be shared with our associates. We hope to have the opportunity to welcome you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Beach Club

Property: Ocean Beach Club
Address: 3401 Atlantic Ave., Virginia Beach, VA 23451-2854
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#43 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ocean Beach Club 3.5*
Number of rooms: 347
Official Description (provided by the hotel):
As one of the newest oceanfront resorts in Virginia Beach, Ocean Beach Club features upscale studios with kitchenettes, and 1- and 2-bedroom suites with fully-equipped kitchens and separate living rooms with queen sleeper sofas. Resort amenities include an oceanfront adult only infinity pool with bar service, an indoor pool with cascading water features, two outdoor oceanfront pools including a children's pool, a 17th floor ocean view fitness center, and a Game Room. Guests can enjoy a specialty cocktail at Ultra Craft Cocktails Lounge, or dine poolside for breakfast, lunch or dinner at seasonal Tortugas Café & Tiki Bar. Accommodations feature private balconies with city views or ocean views, jetted tubs in suites, cable TV with premium channels, DVD players, free Wi-Fi and in-room safes. Ocean Beach Club also offers laundry facilities onsite, a concierge to plan excursions and a Business Center. ... more   less 
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Also Known As:
Ocean Beach Club Hotel Virginia Beach
Ocean Beach Hotel
Ocean Beach Club Virginia Beach
Ocean Beach Virginia
Ocean Beach Club Resort

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