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Residence Inn by Marriott Virginia Beach Oceanfront
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Reviews (695)
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Reviewed June 29, 2013

I want to start this review with a comment on how nice the staff is, including the valet, front desk personnel, the housekeeping staff, and even the general manager. After a couple of hours in our room, we figured out the AC was not working, and it was getting hot. The gentleman at the front desk immediately assigned us a new room when I requested it. The next morning, the general manager called and apologized, and refunded some of the Marriott rewards points we used to compensate us for having to move! How can you beat that?

The location is perfect. It is toward the north end of the boardwalk, and there are nice restaurants located withing walking distance. Also, buses run every 15 minutes until 2:00 am during the summer, and you can travel all the way up and down Atlantic Ave for $2 per day, unlimited rides!

The hotel is very clean and fresh. The 1 bedroom suite we had was perfect for our family. The view is incredible. The windows are full size, and you can watch the action on the beach and the boardwalk from the couch or bed.

The hot breakfast is very good, and they change the selection daily.

There are a couple of things to be aware of:
1. Our balcony was TINY. That would be bad enough, but the air conditioning condenser blows very hot air directly onto the balcony. We could not use the balcony and the AC at the same time, and it was 94 degrees outside!

2. There are only four small tables available for sitting or eating outside. No chaise lounges, or other areas to sit in the sun and relax.

3. The pool is small and indoors.

4. Wednesdays are cook out days. They grill out delicious burgers, hot dogs, and sides. There was lemonade to drink. Every other Thursday is an evening reception with alcoholic drinks. We were there on the wrong week, so I cannot comment on it.

We hope to return here the next time we are in VB. Thank you for a relaxing few days!

Room Tip: I am not sure, but some of the rooms may have had larger balconys. I would ask
  • Stayed: June 2013, traveled with family
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3  Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn by Marriott Virginia Beach Oceanfront, responded to this reviewResponded July 6, 2013

Thank you for your recent stay at our hotel. We hope that your stay was pleasant and that our accommodations and services were acceptable to you. I am happy that our Team was able to assist you with a different room in a timely manner. It is our goal to restore your confidence in our hotel by solving this problem and preventing it from happening again.

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Reviewed June 22, 2013

This was our first stay in the Residence Inn at Va Beach. We normally stay in the north end of the each but decided to try this property. One of the big draws was that they only have 72 rooms and accept pets. The guests were very well behaved and so were their campanions (pets) We had a very nice and quite large suite that made our stay at the beach (Jun 17th) even nicer. This hotel is located within walking distance of plenty of restaurants and other fun things. Our room was clean and the hotel appeared to be well maintained. A very nice breakfast and evening social with actual food and not just snacks was available for free! On wednesday evenings, they even grill for the guests on the patio.

We would not hesitate to stay in this property again.

If there was any downside...and this is not a negative, it would be that they do not have an actual restaurant. However, this hotel provides breakfast and evening entrees for free!

Room Tip: Only six rooms per floor, pick one away from the elevator.
  • Stayed: June 2013, traveled with family
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6  Thank Terry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn by Marriott Virginia Beach Oceanfront, responded to this reviewResponded July 6, 2013

Thank you for your comments about our hotel. I really appreciate you taking the time to write a review on tripadvisor. Our goal is to exceed our guests' expectations at every opportunity. In that regard, I personally appreciate hearing your comments about your stay. I am happy to see that you enjoyed yourself and we look forward to your return.

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Reviewed June 17, 2013

A great place to relax with extra space, a full kitchen, and ocean views. It was clean, comfortable, and the staff was great. This is our third time staying here, and it's our first place to consider when we think of Virginia Beach.

  • Stayed: June 2013, traveled as a couple
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6  Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn by Marriott Virginia Beach Oceanfront, responded to this reviewResponded June 21, 2013

Thank you so much for being a repeat guest. I hope you enjoyed our new look to our property. Residence Inn is exactly what you stated "great place to relax." "Our passion is provide Service So Memorable that our guest tell stories about us" and that is what you just did. Thank you again for your loyalty and hope to see you again next year.

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Reviewed June 10, 2013

My family just returned from the beach and had a great experience in this hotel. We needed dog friendly and they were very accommodating to our little dog. The location was great and the beach was nice. Food was good but the service was especially good. Adriana made us feel at home and everyone we saw was there to help.

Nice change from most hotels!!!

  • Stayed: June 2013, traveled with family
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5  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn by Marriott Virginia Beach Oceanfront, responded to this reviewResponded June 21, 2013

Thanking for taking the time to fill out a review on our property. Adriana is a gem, she always goes out of her way for each of our guests and I am happy to hear her customer service is being mentioned. She is a team player and we are lucky to have her. Thank you for staying with us at the Residence Inn Oceanfront and hope to see you again soon!!!

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Reviewed June 10, 2013

My wife and I had a great stay this week. The service and breakfast was wonderful. I agree with Rick P - this place Rocks! The breakfast was your standard "awesome" Residence Inn variation (for those of you that stay regularly - you know what I mean). We stayed 7 days, and had something different every morning for breakfast. The staff at the front desk was fantastic. Very nice and welcoming. There is not much room for parking, and I thought the valet parking would be an issue. This is the best valet parking of any hotel that I have ever (mean this!) had. Sure they take 10 minutes, but they always take the same amount of time and leave your keys at the front desk. Most of the time you can't tip, even if you want to. The guys are hustling back and forth getting cars. Thank you Residence Inn!!

Room Tip: We stayed on the 3rd floor, and it was very easy to get an elevator. Because the pool is indoors, we did not have a problem with noise, which you usually associate with the rooms near ground level.
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank GatorWOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn by Marriott Virginia Beach Oceanfront, responded to this reviewResponded June 21, 2013

Thank you for taking the time to write a review on the Residence Inn Oceanfront. I'm so happy to hear that you enjoyed our amenities while you stayed at our property. Our breakfast is a variety and I agree with you. Wonderful!! With having choices for all our guests. I really appreciate the comments about our valets. They all work so hard everyday to get the vehicles back in a timely manner. I will definitely let them know about your wonderful comments. We all hope to see you again in the future. Enjoy your summer!! Thanks again for staying with us.

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