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“Great costomer service”
Review of Catch 31

Catch 31
Ranked #11 of 1,431 Restaurants in Virginia Beach
Certificate of Excellence
Price range: $7 - $31
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Late Night, Lunch, Breakfast, Dinner, Buffet, Delivery, Outdoor Seating, Reservations, Takeout
Description: For avid diners who are visiting Virginia Beach or live within 20 miles of the VB Oceanfront and are looking for the premier dining location, Catch 31 with unique oceanfront dining vignettes and located on the most recognized and valuable real estate in Virginia Beach offers the largest selection of fresh fish and seafood delivered in contemporary style and with high energy.
Orlando, Florida
Level 1 Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great costomer service”
Reviewed October 26, 2013

even though we had to wait longer than expected to be seated due to some very rude guest who refused to leave and continue to take pictures of their child at the table. The Management staff were very apologetic and compt us 2 appetizers. Food was very good,a little on the pricier side but worth it!! I would go back again.!!!!

Visited October 2013
Helpful?
Thank Tonya w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay E, Director of Food & Beverage at Catch 31, responded to this review, November 9, 2013
We really appreciate you wonderful review of Catch 31. I’m sorry we experienced difficulties getting you seated on time and thank you for your understanding. I’m glad the food quality helped to make the experience a good one and we do hope to see you again on any future visit to Virginia Beach. Best wishes from all of us here.
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Date | Rating
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English first
Valdosta, Georgia
Level 6 Contributor
339 reviews
191 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
“Great meal and ambiance, but there is a catch.”
Reviewed October 26, 2013

Located in the Hilton, this restaurant was a great choice from the perspective of the food and service. I loved the outdoor decor and fire pits, and even though it was chilly the heaters kept the patio dining area warm. Our waiter was friendly and had excellent service. The menu had some great choices, with a wide range of different types of fishes and preparations. I opted for the blue cheese salad topped with the sushi-grade tuna cooked rare. The fish was cooked perfectly, and the salad was quite good with a nearly perfect combination of blue cheese, greens, and dressing. The biggest issue with dining outside is the noise. The constant noise from the fighter jets overhead did make it difficult to have a conversation at times. This is the biggest drawback to eating here, or probably anywhere else near the beach that has outside dining. I can't complain about the food or service, and the noise is really beyond the restaurant's control. However, it is something you should be aware of when dining here.

  • Visited October 2013
    • Value
    • Atmosphere
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Helpful?
Thank wanderingkale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay E, Director of Food & Beverage at Catch 31, responded to this review, November 9, 2013
Thank you for your compliments regarding the food and service you received while dining with us at Catch 31. I’m so sorry that the noise from the fighter jets flying over head put a damper on your experience. Most days it’s not a problem with an occasional fly over but some days when training at Oceana Naval Air Station is active it can be a little too much. Thanks for giving us a fair shake and we do look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton, Virginia
1 review
“Fabulous, as always.”
Reviewed October 24, 2013

Many thanks to the staff at Catch 31 for another wonderful experience! The warm and inviting atmosphere was perfect for a working lunch. Bryan, our server, was attentive, personable, and engaging with his menu recommendations being spot on. He really made our day. Looking forward to our next visit!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
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Helpful?
Thank KH2013trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay E, Director of Food & Beverage at Catch 31, responded to this review, November 9, 2013
I really appreciate your taking the time to share you excellent review of Catch 31. I will be sure to thank Bryan for taking such good care of you. Since your also just north of us here in Virginia Beach I want to let you know that November is our Lobster Maine-IA promotion where we are offering over 20 different lobster preparations including the Colossal Three Pound Lobster for two. If you love lobster there’s no better restaurant to visit in November than Catch 31.
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Richmond, Virginia, United States
1 review
“Favorite night out”
Reviewed October 24, 2013

The service at Catch 31 was awesome, and the food was absolutely delicious. This was my first time ever having fresh fish selected from a menu and I was pleased. We were offered gift cards from a vacation rental presentation, and I'm glad we selected Catch 31. It will always be a place to go from now on each time we visit VA Beach.

  • Visited October 2013
    • Value
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    • Food
Helpful?
Thank Diane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay E, Director of Food & Beverage at Catch 31, responded to this review, November 9, 2013
Thank you for the wonderful five star review you gave Catch 31. I’m especially pleased you enjoyed the fresh fish that was served you as that is what we go to great lengths to get right. We work very closely with our local fisherman as well as our preferred seafood vendors to get our fish to the table no more than three days out of the water. You can taste the difference and I’m glad you noticed. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level 4 Contributor
32 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Love the firepits! Service needs improvement...”
Reviewed October 24, 2013

I've been to Catch 31 at the Virginia Beach oceanfront twice now: Once this summer and again this past weekend (Oct. 2013). Both times, my thought was: "This is a cool restaurant, but the size contributes to service problems."

The first time we went, we sat at bar tables against the floor-to-ceiling window looking out over the boardwalk. That would be cool, but servers kept rushing past us to get to the patio and we felt kind of hemmed in at our seats (we tried to get outdoor seating but wait was LONG). Food was good but pricey -- you could get better food at that price (but would give up the view).

Next time we went on a chilly day in October (for the SPCA fundraiser dog walk), we easily found seats at the fire-pit tables with our dogs. However, the service problems began: Two waitresses told us we could sit outside with our pets. After being seated and ordering, a manager came over and abruptly told us that we couldn't sit there after all, but could tie the dogs outside the low wall. So we ended up moving again. Various waitresses tried to help us but it was disorganized and no clear pattern of who was waiting on which tables. Ultimately, we got two very good sandwiches and some iced tea (turkey artichoke paninis) but the whole experience left something to be desired...

Overall: Great location right on the boardwalk and LOVE the fire-pits in colder weather, but be warned that due to popularity and size of the place, service can be disorganized and frustrating. My advice would be to go when you expect a wait and enjoy the view.

  • Visited October 2013
    • Value
    • Atmosphere
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    • Food
Helpful?
Thank VirginiaGrad1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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