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“Location, loaction, location.” 4 of 5 bubbles
Review of Hilton Virginia Beach Oceanfront

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Hilton Virginia Beach Oceanfront
Ranked #13 of 108 Hotels in Virginia Beach
Certificate of Excellence
New Jersey
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Location, loaction, location.”
4 of 5 bubbles Reviewed August 20, 2013

What a location! Located right on the beach. I guess that's why they call it BeachFront. The happy hour was great. We didn't check out the roof top pool and SkyBar until our last day. Mistake,..go to the pool after a day at the beach. Dislike. On day one they ran out of beach chair coupons.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank photo35e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidSchaum, General Manager at Hilton Virginia Beach Oceanfront, responded to this review, August 22, 2013
I wanted to take a moment to thank you for recent stay with us. We do have an amazing location and are glad that you were able to experience the easy access to the beach and our happy hour. I regret that we had run out of our beach chair coupons on your first day, as this is prime season. However we do have beach lounges that can be obtained through our concierge desk. Thanks again for your business and comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (322)
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English first
Boston, Massachusetts
2 reviews
5 of 5 bubbles Reviewed August 18, 2013

I have stayed in some wonderful Hiltons and some just okay ones. The lobby was beautiful and the room was spotless. All of the staff were extremely friendly and accomadating. We rarely had to wait for an elevator even on a busy Friday night. We had a corner room so we had city and ocean views. We had front row seats to a live band from 6-10 every night and the bands were good (jazz, symphony, acoustic, etc.). We had room service from the restaurant one night and was average, but my husband and I are serious foodies. There are some great restaurants within walking distance. I gave it a 4 for value because their summer rate was expensive but we used points. We will definitely be back.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jocybear10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, United States
1 review
4 of 5 bubbles Reviewed August 18, 2013

This hotel has a great location and all of the amenities you would expect from a resort property. Staff was very helpful, self parking was easy (they have valet) and the hotel was very clean. I would take my family here anytime.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidSchaum, General Manager at Hilton Virginia Beach Oceanfront, responded to this review, August 22, 2013
Dear Guest, I appreciate you for taking the time to share your recent experience at our Hilton Virginia Beach Oceanfront Resort. It is my pleasure to know you enjoyed your stay with us, and that you feel cgood about bringing your family to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manassas, Virginia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed August 17, 2013

our recent stay at the Hilton was extremely disappointing. we arrived and checked in at 330 and were told our room was not ready we were told to come back after 4 when we returned there were over 30 people in line waiting to check in before us. not sure what the point of being hilton Honors number is they didn't take us first or have a special desk for those people or for people who had checked in pryor so after an hour in line we finally received room keys. it took another hour to get our bags but the most frustrating part was being on the 6th floor we had a granddaughter with us she couldn't take the stairs there were no elevators available we waited over 30 minutes to be able to ride an elevator to get to our room upon check-in. then of course we had to wait on the bellman with the bags and wasted our afternoon and evening between the front desk and the Bell service desk not to mention the elevator. the elevators were an issue
our entire stay not one time are we able to get on an elevator the first time it stops on the floor.they were always full of people and it was generally the 3rd or 4th stop we were able to actually get on an elevator.the front desk staff was extremely rude and difficult we had to ask several times for them to even print a receipt on check out the service is terrible the entire visit went from bad to worse you also had to walk through the front or side of the hotel to get out to the beach so it really isn't that convenient. our ocean front room had two beds that were tiny probably double or twin beds they were very uncomfortable and very

small. when we tried to check out we were told we had an hour wait for a bellman or a cart to get our bags down from the 6th floor not to mention once again it took us almost an hour to get an elevator we ended up making several trips up and down the stairs well one of us stay with our granddaughter and the other in the back up and down. I would not recommend this hotel to anyone.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank jeanette c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 12, 2013

The Hilton Brand is missing from this beach front hotel. It relies on its location, amenities outside the hotel but doesn't bring any value inside to the hotel as to facilities, service or quality of stay. I would not select this hotel again. Simply, the fact that there is no sundries that can be purchased in the hotel and one has to go down the street for sundries is symbolic of the quality of the hotel. We had to wait a long time for bell service on arrival since the bell staff was not sufficient to handle incoming guests, the quality of the food at the executive level was worse than fast food restaurants and the beds were terribly uncomfortable. Would not stay there ever again.

  • Stayed August 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidSchaum, General Manager at Hilton Virginia Beach Oceanfront, responded to this review, August 14, 2013
Thank you for taking the time to leave a review. I would like to apologize for the negative experiences you encountered at the beginning of your stay, although we hope the rest of your time with us was enjoyable for you and your wife. Unfortunately, when our hotel is at full capacity, our bell services may have a longer wait time than usual. However, the incidents you described at our restaurant and Sky Bar are unacceptable and I am deeply sorry for that. I have shared all of your comments with our Depatment heads so that these issues can be addressed and corrected. Again, thank you for your valuable feedback we hope you give us another chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, United States
1 review
5 of 5 bubbles Reviewed August 12, 2013

As the meeting planner, I was quite pleased with the service and condition of the facility, since it made for a very successful conference. It's too pricey for my personal wallet, but was worth the business dollar.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carol A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, United States
1 review
4 of 5 bubbles Reviewed August 12, 2013

This hotel is very nice. In addition to being on the beach, it has two pools (an outdoor one and an indoor heated one) as well as a hot tub on the top floor. Rooms that face away from the ocean (west) do not have a balcony - just about all others do. A very nice supermarket is within walking distance and a CVS is a block away. There is a gas station right next to the hotel, but gas is cheaper about a mile to the west on 22nd street. Outdoor performances take place at "Neptune's Park" next to the hotel and can get a bit loud at night. I'm rating this "very good" for value even though it is one of the more expensive hotels in the area because you do get a very good experience for what you pay.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Yves K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidSchaum, General Manager at Hilton Virginia Beach Oceanfront, responded to this review, August 13, 2013
Thank you for taking the time to submit a review regarding your recent stay. Our staff and I thank you for your gracious reviews. I am delighted that you enjoyed our facilities and guest service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Virginia Beach Oceanfront

Property: Hilton Virginia Beach Oceanfront
Address: 3001 Atlantic Avenue, Virginia Beach, VA 23451-3032
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Virginia Beach
#10 On the Beach Hotel in Virginia Beach
#33 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Virginia Beach Oceanfront 4*
Number of rooms: 289
Official Description (provided by the hotel):
Discover the perfect beach destination for your vacation getaway - where you can unwind in luxurious accommodations, dine at oceanfront restaurants, listen to a live concert in the park or relax in a cabana on the beach.Situated on the city’s famed boardwalk adjacent to Neptune’s Park, the Hilton Virginia Beach Oceanfront features a collection of 289 upscale guest rooms and spacious suites. Our exclusive Empyrean Club, located on the top three floors, features personalized concierge service, complimentary breakfast in a private lounge, private key card access and refined amenities.Though Virginia Beach boasts a number of exciting activities and attractions, our luxury hotel is a landmark in its own right. With two award-winning restaurants onsite, Catch 31 and Salacia, you won’t have to go far for fresh fish or the only 4-Diamond steakhouse in Virginia. Our resort is also home to Sky Bar, serving creative cocktails with panoramic views 21 stories above the beach.The Hilton Virginia Beach Oceanfront is also the ultimate destination for meetings and weddings, with over 12,000 square feet of flexible event space. Other onsite amenities include our 24-hour business center, our inspiring fitness center and Virginia’s first rooftop infinity pool overlooking the Atlantic. ... more   less 
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Also Known As:
Hilton Virginia Beach Oceanfront Hotel Virginia Beach

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