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“Great hotel with TERRIBLE parking”

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Oceanaire Resort Hotel
Ranked #41 of 109 Hotels in Virginia Beach
Harrisburg, Pennsylvania, United States
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great hotel with TERRIBLE parking”
Reviewed September 13, 2013

This would be a raving review, but I must start it out with the worst part, because it's the first thing we encountered. The hotel's parking garage is TWO BLOCKS AWAY, and as if the inconvenience isn't enough, you have to pay $8 a day for it! Let's be reasonable, it should cost money for the public to use it, but be free if you are staying with the hotel company that owns it. I was very surprised and disappointing with that from the get go.

Another issue we had (and this would effect nearby hotels as well) is the fact that gold key is building another hotel right next door, so we heard construction noise almost the entire day. Nothing like the sweet sound of waves crashing, and jackhammers hammering. I wouldn't normally count this against a hotel, but it's the same owners. I certainly wish they would have waited for winter months.

The next issue (which is minor, but mentionable) is that we never found a door that was direct access to the beach. Maybe we missed it, but from what we could tell we had to go out the main door, play frogger through the cars in line for valet, cross part of a road and then hit the sand. Not a long distance, nor a big deal, but seems like a silly design.

As far as the hotel itself, the room was great, the pools were excellent, the hot tub that seats 12 was a perfect temp (not blazing hot), and the staff was really friendly. Having a kitchen in the room was also excellent.

We did enjoy our stay, and had it not been for expensive & far away parking this would probably be a 5/5 review.



This would be a 5 star review if they had free

Room Tip: If you are asked to come to the concierge to get your wristband, don't bother. It only takes 15...
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  • Stayed September 2013, traveled as a couple
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Helpful?
3 Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
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Traveler tips help you choose the right room.   Room tips (141)
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English first
Islip, New York
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 5, 2013

One of the best and most luxurious new hotels in Virginia Beach! The suite was extremely comfortable with a full kitchen, bathroom with a jacuzzi tub, and a bedroom with a balcony. The room also had 2 LCD TVs with blu-ray players and a device to hook up your hard drive/laptop if necessary. The staff were all extremely friendly and helpful with suggestions. I would definitely stay at Oceanaire again!

Room Tip: The suite is amazing! 2 LCD TVs w/ blu-ray players and device for hard drive hook up, a balcony, 2 b...
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  • Stayed August 2013, traveled as a couple
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Helpful?
2 Thank Christopher F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2013

5 star best place at the beach the pools the bars awesome friendly staff the view was beautiful room were clean and beautiful, it was well worth the price and the rooms were ready when we got there early

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janallen00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA!
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 30, 2013

We arrived very early at around noon to some extremely accommodating and genuinely caring valet. We wanted to register our room to get parking and pool passes thinking we'd need to wait until check-in time. To our surprise, the room was ready! Sheena at front desk was great - although she was the only person at the front desk on both days of our stay. I think they could've used another person especially during the busier hours.

The one-bedroom suite was impeccably clean. Room amenities are exemplary: two HDTVs, fully stocked kitchen, etc. Although marketed as Ocean View, it has a VERY limited view from the balcony.

The resort-esque pool is very expansive, with both indoor and outdoor kid-friendly pools. The spa area also offers a relaxing and quiet time, with an infinity pool, hot tub, and outdoor campfire.

All in all, Oceanaire redefined for us what we should expect at Virginia Beach.

Room Tip: Ice machines are on even levels - if that's going to be important for you ask for a room on an e...
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank sevnrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 22, 2013 via mobile

We stayed at the Oceanaire and overall, it was a very positive experience. The resort is nicely located and the facilities are immaculate as they should be for a newer facility. But beware of the overfriendly concierge staff who several time pushed for me to accept a free dinner and other freebies to make a tour of their new property next door (read: timeshare presentation). Fine idea for those who want to buy one, but I have been through others before and 3 hours would not be unusual for the pitch. Also there is an "adult" (over 21- enforced) pool area that has a jacuzzi so keep that in mind to not disappoint the kids. We stayed in a 1 bedroom suite and yes, the king bed is closer to a queen size. Smart to confirm oceanfront versue ocean view- big difference. Ask for a corner suite- you will get the best view of ocean and surrounding areas.

Stayed August 2013
Helpful?
3 Thank Maximus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 20, 2013

it's our first trip to va beach and checked on trip advisor for different hotels in the area. i was attracted to this place based on the positive reviews, and from my friend's previous vacation photos from this place.This is a timeshare property but we paid on our own and this hotel is not cheap. We arrived just in time for the 4pm check in and we were checked in 30 mins late, after me and my husband complained that we had a long day, no apologies whatsoever from the front desk, and would not give us a time what time time our room would be ready-the first negative comment. Another negative comment would be that this hotel doesn't have its own parking space, if you are self parking, parking is one block away and the fee is $8; if you will do valet, it is $16, but very convenient because you don't have to walk a block away and get your car everytime you need it. We had an ocean front one bedroom suite on the second floor and the view was to die for, w/ the beach just a stone's throw away. This room has 3 flat screen tv's, 2 jet tubs and the dining room can sit up to 10 people. We booked for 3 nights. On our 2nd night, the fire alarm went off at 3am, it was a voice alarm saying we need to go out because there's a fire in the building. i immediately woke up my husband and 3 kids to get ready to go out, but i told my husband to call the front desk to confirm if it's a real fire alarm so he called the front desk and they said it was a false alarm. i was thinking- so why didn't they inform us, we were ready to get out of the room thinking that it's a real fire alarm had we not called them. so we went back to sleep then at about 5am, the alarm went off again, this time i called the front desk to confirm and they said it's a false alarm, and they said they already called engineering to fix the problem, no apologies from the front desk. then maybe 15-30 mins later the alarm went off again, this time i was really mad and called the front desk again, that's the only time i heard an apology from the lady in the front desk. I'm a real light sleeper and sensitive to noise so i heard every alarm that went off. The alarm went of and on every 15-30 mins up to 10am. I talked to the manager that morning and told her i refused to pay for my 2nd night. the manager said if im willing she could move us to another suite and the last 2 nights are on the house because of the inconvenience. We were moved to a 2 bedroom ocean front suite on the 16th floor w/ better views and better rooms. this suite has its own washer & dryer. but the time we spent packing & unpacking could have been spent on the beach or the pool. the front desk personnel could use a little more training on customer service.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank oasng_me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 5 Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 19, 2013

My mom and dad bought the penthouse on the 17th floor oceanfront view with 2 units prior to the building opening 2 years ago. Unfortunately, my mom died prior to the grand opening, but this week her husband, kids and grandkids are enjoying a fabulous week in the opulent suite. There are 3 bedrooms, 3 bathrooms, dining table that seats 10, full kitchen, breathtaking decks and windows, and all the finishing are first class. With lots of kids in tow, the practical things like an in suite washer and dryer, dishwasher, 2 refrigerators, vacuum, and lots of storage made a big difference. The master bath was over the top (and really almost a waste of space). But if you like bathroom that has everything, this is for you. (We put the baby crib in the bathroom so she could have her own room.) The valet guys were on top of things and the activities were fun as well. The location on the beach is perfect and you can literally watch all the beach action from your balcony. One note to the kitchen designers: The placement of the cabinets near the stainless refrigerator makes them unusable...which really doesn't matter for a weekly rental. But the kitchen designers need to really review their measurements. Overall, the place is fantastic. By far, the best place to stay in Virginia Beach.

Room Tip: Penthouse suite, oceanfront. You can see everything in Virginia Beach from your room.
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  • Stayed August 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara0812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oceanaire Resort Hotel

Property: Oceanaire Resort Hotel
Address: 3421 Atlantic Ave, Virginia Beach, VA 23451-2854
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 109 Hotels in Virginia Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Oceanaire Resort Hotel 3.5*
Number of rooms: 189
Official Description (provided by the hotel):
Oceanaire Resort Hotel offers oceanfront or ocean view deluxe rooms or one- and two-bedroom high-end suites with fully-equipped kitchens and kitchenettes, and private balconies overlooking the Atlantic Ocean. As the newest luxury resort at the Virginia Beach oceanfront, Oceanaire combines a state-of-the art meeting facility with the very latest in accommodations and service. With two oceanfront outdoor pools, two indoor pools, plush bedding and linens, jetted tubs, stainless steel appliances, granite countertops, an ocean view fitness center and valet parking, the guest experience at Oceanaire is unparalleled. ... more   less 
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