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“Best experience for the American Legion Spring Conference”
Review of Atrium Resort

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Atrium Resort
Ranked #49 of 109 Hotels in Virginia Beach
Certificate of Excellence
Newport News, VA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best experience for the American Legion Spring Conference”
Reviewed March 23, 2013

We are member of the VSA Resorts and we decided to stay at the Atrium Resort for that weekend. Cami and Taeron were the first people we met when we checked into the hotel. They were always happy, pleasant and helpful during our stay. It was a great experience to be vacation on the beach and see happy smiles all the time we were visiting. So often you see people just doing a job to get a paycheck, they went the extra mile for us, and it was awesome to experience that kind of customer service. VSA Resorts have two very valuable employees and we wanted to express our gratitude for your great choice of customer service representatives.

Room Tip: That's a hard choice to make. The entire resort was decorated great and the atmosphere seemed ex...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank septmber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle V, Manager at Atrium Resort, responded to this review, April 29, 2013
I appreciate you sharing your positive vacation experience at the Atrium Resort and for specifically mentioning Cami and Taeron. We appreciate your vacation ownership with VSA Resorts and look forward to seeing you and your family again soon.
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224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • French first
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English first
Houston, Texas
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 14, 2013

We have been staying at the Atrium Resort for spring break. The hotel is a couple of blocks from the beach but works well for our needs as a jumping off point for visiting relatives and the Norfolk area.

The hotel has 90 suites. There are no real views. Our suite has 3 windows into the hallway and one little window looking onto a backyard. The front room is a living/dining/second bedroom, about 15x15. The kitchen is the hallway between the living room, bathroom, and bedroom. It is only about 6 feet long but is larger than some condo kitchens I have used. Full size frig, smooth electric 4 burner cook top, half size dishwasher, small sink, and an over counter microwave/convection oven. The kitchen is supplied with the normal cooking equipment, but this trip I had a nonstick electric skillet to use. A welcome addition.

The bedroom and bath are both well portioned. The mattress is comfortable and of medium firmness. Two flat screen TVs round out the furnishings (along with chairs and a couch) with one in the living room and one in the bedroom.

One of reasons we chose this hotel was the indoor pool and we have not been disappointed. The pool is a maximum of 4.5 ft deep and heated. Pool towels are provided. My kids have really enjoyed it during these chilly days.

In addition, there are free washers and dryers on two floors. We did not use the fitness room. Activities (e.g., van to Williamsburg, family movie night, crafts for the kids) were available every day. Parking is very convenient and the location is easy to find.

We will stay here again on our next vast.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hockley1614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle V, Manager at Atrium Resort, responded to this review, April 1, 2013
First off we would like to thank you for taking the time to write this detailed review. We are thrilled to hear that our location near the expressway was a convenience for your drives over to Norfolk. We are glad that our modern amenities, recreation facilities, and weekly activities enhanced your family’s vacation experience. Again thank you for choosing the Atrium and VSA Resorts. We look forward to seeing you on your next visit.
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Weyers Cave, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 3, 2012

We were here the end of October 2012. We were ALWAYS greeted with a smile and someone was available to help and answer questions at all times of day and night. The pool and jacuzzi were absolutely fabulous with the temperatures so warm you didn't want to get out. The rooms were very clean and you could exchange linens every weekday between 9:00 and 4:30. The kitchen was set up so you could eat-in every meal if you so chose to. There was a TV in the backbedroom and a TV in the front room so 2 different programs could be watched without disturbing the other person. The boardwalk was 2 blocks away so you could walk it in approx. 5 minutes. Parking was under and beside the resort. They had daily activities for kids and adults. We would definately recommend this place!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bettina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle V, Manager at Atrium Resort, responded to this review, April 1, 2013
Our staff takes great pride in assisting our guests in any way possible. We are glad that our modern amenities, great location, and variety of activities suited your family’s vacation needs. Thank you so much for taking the time to write this fantastic review and we hope you choose the Atrium on your next visit to Virginia Beach.
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Herndon, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 2, 2012

I stayed in this resort during August of 2012. The place is located quite close to the beach. Although you have to walk a couple of blocks to the ocean. Once you park your car in the resort you can go to all the attractions and restaurants just by walk. There is a swimming pool indoor. And there is a sauna/whirlpool attached by the pool. Very useful on a rainy or cold day. All the rooms have kitchen in it. And you can buy grocery from a nearby shop and make your own food. The room I stayed had 2 TVs. Hence the kids can watch their program on the 2nd TV. The only discomfort is there is no balcony in any of the rooms. They have good programs like art work assisted by a supervisor on certain days of the week. Overall a good experience and an affordable stay.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SunnyMuthumari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle V, Manager at Atrium Resort, responded to this review, April 1, 2013
Thank you so much for taking the time to write this wonderful review. We are so happy to hear that our location, updated amenities, and daily activities enhanced your vacation experience. Once again we thank you for choosing the Atrium Resort and we are looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2012

Easy to locate. Parking great. I am writing this from a comfortable king sized bed in a quiet space. For the *first* time in a long time, we are staying in a room that had absolutely NO smell (other than clean). I walked in with my bottle of Lysol uncapped, 'locked and loaded', prepared to take down germs..and found the place nearly *spotless*. I sprayed anyway, but it was only as a precautionary measure. Corey, at the front desk, was pleasant and welcoming. The beach is only a few blocks away. Although it was clearly stated that there is no ocean view, from our room if you cock your head 'just so', you can catch a glimpse of the ocean from between two buildings. Only thing I wasn't too fond of: Proximity of kitchenette from bathroom. Child able to sit on the commode and look directly at me as I washed dishes. Overall, a great experience. Would we come again? Yep. In a heartbeat.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 60893Happytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKRMike, Manager at Atrium Resort, responded to this review, October 16, 2012
We take great pride in the cleanliness of are suites. We are delighted to hear that our great location and updated amenities suited your vacation needs. Thank you for taking the time to give us this wonderful feedback and we are already looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2012

The hotel rooms were nicely furnished and convenently set up with the bedroom in the back, then the kitchenette, and the living room. We reserved two rooms side by side and kept the door open in the middle which was great for multiple guests. Staff service was excellent. I would definitely stay here again.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKRMike, Manager at Atrium Resort, responded to this review, September 25, 2012
We are delighted to hear that our great service and wonderful amenities suited your vacation needs. Thank you for taking the time to give us your terrific feedback and we look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanuet, New York
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed September 4, 2012

We are a family of four, stayed at Atrium for 4days through RCI.
Resort was very easy to find, and we didn't have any trouble with the parking at the resort upon arrival.

LOCATION:
Virginia beach board was is 2 blocks away. I think the boardwalk area is starting at the 1st street to 40th street and this resort is on the 21st street- right at the center! It would've been nice to stay on the ocean front, but it's a nice alternative since you can still walk to the beach.


CHECK IN:
They couldn't locate my reservation at first because they had the wrong spelling of my name.
I wasn't too worried but it certainly wasn't a pleasant start.
I was quite surprised at the front desk and doubted at first since it looked like a regular desk for timeshare sales or something. They didn't have the typical look of the front desk with only two desks and it can take sometime to check in when it gets busy. I had two people in front of me and it was about 10min wait.

LOBBY/POOL:
Lobby area is pretty small and they have the pool at the lobby as well.
They managed to have all the activities at that small lobby like the crafts and movie nights
but it was just through a LCD TV in the lobby so nothing really fancy, I'll rather just watch a movie in my room. They have a small pool and decent size jacuzzi in the lobby as well.
Pool was great for little kids since it was really a heated, 88degree water temperature.
That was excellent for my little guy because he typically gets really cold in indoor pools.
Pool was great for kids,,, and it can get pretty crowded since it's small.
I would definitely feel awkward to be in the pool as a single adult or even as a couple. It's only 4feet deep as well. Oh- another plus was that they had pool toys and floatations that everybody can use. I've never seen that in any other places and thought it was nice.
They do provided pool towels but too bad you can only use it in the pool area.

KITCHEN:
I read some reviews that it was small but it was decent for a family like us with little kids.
Kitchen was small but they had all the supplies just like the real full kitchen!
I was pleasantly surprised with the glass top stove and tiny salt & pepper shaker they provided!
They also had a small sized dishwasher so that was another surprise. The only downside is the small, medical office like sink but the whole kitchen was better than I expected.

BATHROOM:
It was spacious and well stocked, super clean! just the way it should be.
If you're a hotel soap collector, don't expect too much from here. They actually have wall mounted soap dispensers! I actually think it's a nicer and cost effective way so it was a plus for me.

BEDROOM:
We stayed at one bedroom unit and loved the extra pillows and linens! It smelled fresh and clean.
Our king sized bed was comfortable. No complains...!
Loved the LCD tv mounted on the wall and ample storage in the room.

LIVINGROOM:
It's more like a living room/dining room since the 4person dining table was in it.
We didn't mind it. It had larger LCD TV mounted on the wall and we enjoyed it!
I have to say... that the living room was pretty dark. It could get brighter without the curtains covering the window, but that exposes your unit to the lobby so you really don't want to do that unless you're in the corner unit. I wish they had more brighter lights or more lights in the living room and extra phone next to the couch. Telephone is only the bedroom.

OVERALL:
It was nice cozy resort, perfect for a family with small kids. I'm not sure how to entertain your older kids at this resort but it works for preschoolers with the heated pool!
Oh-- forgot to mention that they pop the popcorns in a old fashioned machine in the lobby.
If you ask the front desk person, they'll give it to you for free. That was really nice to lure our kids to come out of the pool. =) They didn't make popcorns all the time, but it's there.

Room Tip: I thought getting a unit at the end of the hall would be nicer since you don't have to close you...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank elleno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKRMike, Manager at Atrium Resort, responded to this review, September 25, 2012
We are glad that our family-oriented atmosphere suited your vacation needs. Thank you taking the time to write this wonderful review and we hope that you will come back and see us on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atrium Resort

Property: Atrium Resort
Address: 315 21st St, Virginia Beach, VA 23451-3322
Location: United States > Virginia > Virginia Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
#20 Romantic Hotel in Virginia Beach
#32 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Atrium Resort 3*
Number of rooms: 90
Official Description (provided by the hotel):
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Atrium Resort is located in the heart of the Virginia Beach Oceanfront, just blocks away from the boardwalk, the 90 unit smoke-free resort offers a family-oriented atmosphere with an open-air lobby and relaxing environment. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• 24 hour fitness center• On- site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 
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Also Known As:
Atrium Hotel Virginia Beach
Atrium Resort Virginia Beach Va

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