I went to Virginia Beach for a cheerleading competition and stayed here with a group of cheerleaders. My room was on the 8th floor and the view was beautiful. However, it didn't take us long to realize that we had no heat or hot water. None of our rooms did. Upon notifying the manager we were told that the boiler was out and they were working on it. Or heat came back on several hours later as did our hot water. Only to go out again at 10 that night. Later that evening or guests got in and became stuck in the elevator! They were trapped for 10 minutes until staff could get them out! The next day we chsnged rooms twice before we got a room with heat. We thought that or trouble was over until we got up the next morning with no hot water! I will say that management was very nice and eventually reimbursed us for our entire stay but the aggrevation of it all was terrible. The manager finally told us that the hotel has only been open for the season for 2 weeks and "all the links hadnt been worked out yet. " it would have been nice to know that before we booked our stay.
- Official Description (provided by the hotel):
- Ocean Suites is an all Suites Oceanfront property. All rooms come equipt with a microwave, refridgerator, iron, ironing board, toaster, and two stove top burners. We also provide a 37" LCD Flat screen TV and DVD player in the living room with a private balcony overlooking the ocean. We offer FREE WIFI, Local calls, in rooms safes, and Local TV Channels, as well as on site laundry for our guest. Our outdoor pool is open during season daily from 10am till 10pm weather permitting. ... more less
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- Also Known As:
- Ocean Hotel Virginia Beach
- Ambassador Suites Virginia Beach