This is the southernmost hotel on the boardwalk, so it is quiet. Water pressure in the shower was excellent. Our room was pretty basic, although it did have a jacuzzi and a small deck. The beds were soft, so two people sharing a double roll toward the center of the bed. Air conditioning was feeble. My problems were with the management. we did not receive a hang tsp for our car upon check in. When I noticed that other cars had them and asked at the desk, I was told that they were busy and it must have been an oversight. Fortunately, my car had not been towed before I got a tag! The second day, housekeeping knocked about 11:00. I told them that we were leaving in an hour and asked them to come back. When we returned to our room at 8:00, it had not been cleaned. I called the front desk. They said housekeeping had gone for the day, and they could not do anything, but they would give me towels if I came to the desk. When I went to collect the towels, I asked to speak to a manager. I was told none was on duty and that I should stop by in the morning. She said housekeeping had a different manager, so it was not really the hotel's fault! I asked the girl at the desk to leave a note regarding the situation for the manager. When I stopped by the next morning, the manager was busy, so I had to wait for 10 minutes. When she arrived, she said it must have been my fault because I must have put up the 'Do not Disturb' sign or maybe the wind blew it off or a child moved it. When I assured her that I had out up the 'Please make up the Room' sign and thatbthe sign was still there when we returned at 8:00, she said she would have to call housekeeping. After I waited for 10 minutes, she said housekeeping would have to find the cleaner that was responsible for my room. That took another 10 minutes. After waiting a total of 30 minutes of my vacation time, she said she was sorry. When I asked her how she would resolve their mistake, she eventually agreed to a $39 refund. My advice - be sure to get what you are paying for.
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- Also Known As:
- Schooner Hotel Virginia Beach
- Schooner Inn Virginia Beach
- Schooner Virginia Beach
- Schooner Va Beach