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“Good Times”
Review of Ocean Sands Resort

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Ocean Sands Resort
Ranked #43 of 109 Hotels in Virginia Beach
VA
1 review
“Good Times”
Reviewed January 31, 2010

A great week, Friendly staff, lots of amenities, and an awesome ocean view.

  • Stayed January 2010, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VaHowdy12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
    176
    77
    39
    16
    25
See reviews for
161
99
17
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Virginia
1 review
Reviewed January 29, 2010

I must say this was a wonderful weekend getaway. My room was nicely cleaned and very updated. It also faced the waterfront so could you just imagine waking up in the morning to the Sunrise peeping through youre window. The service was excellent everyone greeted you with smiling faces and the manager takes his time to greet you as well. This Resort has everything you need Spa, Sauna, Pool, Workout room, Bar and Grill what more could you want. I have been back several times with my family as well. This Resort is a must try.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadySVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
east coast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 19, 2010

I recently stayed at this resort and was not at all pleased with the accommodations. Several of the floors are being renovated and there was a very very strong smell of mold on some of the floors. We requested to be moved from the unit that we were first given because the carpet was wet and had a strong mildew/moldy smell. The staff was very accommodating which was a welcomed relief because of what we were enduring.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sun4fun76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcolsonvsaok, Manager at Ocean Sands Resort, responded to this review, January 28, 2010
We are not pleased with your experience with your visit to the Ocean Sands Resort either. Although we are undergoing extensive renovations, this process should not affect your vacation in any way and has been addressed. Thank you for taking the time to post your review, we know you have other vacation alternatives. We hope that you allow us to deliver you and your family the Value, Service and Atmosphere you deserve in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 15, 2009

We love our getaways here.

We, however, feel that the staff at the pool should be alittle more aggressive to those who break the rules. Our girls age 7 and 11 were trampled repeatedly by LARGE teenage boys playing tackle football with a real football in the pool Nothing was said to them. The ball was being thrown very hard from one end of the pool to the other and the boys were all over the place and running over anyone in their path. I told them to stop a few times. The girl working said nothing and then talked to the adults about how well the kids played ball. We were very aggravated.

Then there was the folks who were smoking with the doors open so all the smoke came back in the enclosed pool area. Same girl said nothing. And finally there were 2 adults passed out in the lawn chairs. The smell of alcohol would knock you down and they were passed completely out for several hours and then were allowed to get up and stagger to the hot tub.

Other than the issues at the pool the hotel is very nice and I love that it is directly on the beach.

Thank you for your time,
Kim

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aowife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens
1 review
Reviewed December 6, 2009

My husband and I really enjoyed ourselves. The manager was very professional and supportive. The staff was very courteous and accomodating. The furnishing was well coordinated and the resort was very clean. The ocean view was just awesome. What a cozy atmosphere. We love it and will definitely come again. We will also recommend that our family and friends to visit Ocean Sands. The Xmas lights and decorations is awesome on the boaradwalk at this time of the year. Thank you so much (Ocean Sands) for the wonderful weekend and experience.
James&Velma Reynolds
Queens, NY

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovelyqueens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow Hill, MD
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 9, 2009

Watched dolphins swim by our oceanfront window every morning. Great way to start our day!

Room was a little on the small side but, appointed well. The entire resort staff were extremely helpful AND friendly. Enjoyed the exercise room before breakfast and the rooftop pool in the afternoons. Plenty to do in the area and, at this time of year, the crowds were gone.

It's only been a month but, we already miss the long walks on the bordwalk.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GuyB0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond Virginia
1 review
Reviewed November 5, 2009

This was one of the worse weekends; however it was Halloween. The bathroom was discussing sink-> dirty, toilet->not cleaned there were urine stains around the toilet and on the seat. Tub had 6 jets with 3 working and they were so dirty they were the color of coffee with creamer and add some crud on the filter. I found several hairs and toenail clippings in the tub along with a lot of mold around the tub. With that going on who would want to their body swimming in a couple of people’s soup or even touching that toilet. The room had a cute layout; however the couch and carpet had several stains. The front lobby smelled like mildew and was dark and dirty. The elevator was not the strongest it was a little scary being on it, not to mention the tracks of that was dirty also.
The only person willing to assist me in getting the tub clean was the Newly Hired Executive Housekeeper The young lady on the desk and the manager was no help. The GM of the property was making the adjustments while we were in the room. Bill Mitchell was not very hospitable for some one in the hospitality business. Bill wanted to paint to cover the mold while we were still in the room. He needs a class in Customer Service. From the information I got from Bill that was the upgrade of the 3 properties owned by VSA in the area (that was a big laugh) because that hotel was on the beach well most of the beach was in my Tub. I was also informed that the floor I was on was recently renovated (that was a bigger laugh). If you find yourself at 2207 Atlantic Avenue, Virginia Beach Ocean Sands Run as fast as possible in the other direction. My video of the room can be found on U-Tube.

  • Stayed October 2009, traveled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Felicia312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcolsonvsaok, Manager at Ocean Sands Resort, responded to this review, November 12, 2009
This guest's experience did not meet our expectations either. However, I do wish that the guest would have posted her reportedly very favorable review of it's sister resort, The Ocean Key where she was upgraded after attempts to correct the deficiencies were unacceptable. As always, we appreciate the feedback and look forward to serving all of our guests with Value, Service and Atmosphere.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Sands Resort

Property: Ocean Sands Resort
Address: 2207 Atlantic Ave, Virginia Beach, VA 23451-3233
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#16 Family Hotel in Virginia Beach
#30 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Ocean Sands Resort 3*
Number of rooms: 104
Official Description (provided by the hotel):
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Sands Resort is located in the heart of the Virginia Beach Oceanfront directly on the boardwalk, the 104 unit smoke-free resort features a Caribbean theme and family-oriented atmosphere. All vacation units are two-room suites with kitchenettes.You are invited to experience the ONLY PURE Allergy Friendly suites in Virginia that have gone through a comprehensive process to dramatically improve the air quality and nearly eliminate most irritants. A PURE room is an allergy-friendly, healthy alternative for every guest.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Restaurant • Activities Center & Gaming Room• Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• Queen size pillow-top mattress• Full size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 
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Also Known As:
Ocean Sands Hotel Virginia Beach

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