We picked wrong weekend as this was college spring break. Elevator broken, it was too small, bathroom so small and toilet too low. Lobby cramped.More
- Free Wifi
- Free Parking
A member of the hotel staff wanted me to plung my the toilet when it got stopped up will never stay
Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a sincerely apology for your stay and the events described in your review. All of our rooms are thoroughly cleaned and deodorized between guests but in this case it would appear that we may not have achieved success. If you would like to call the hotel and speak to me directly I would like to further learn from your experience and invite you to visit us later this season and offer us a chance to redeem ourselves in your mind.
Travelodge Suites Oceanfront, Virginia Beach