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“Third year in a row” 4 of 5 bubbles
Review of Courtyard Virginia Beach Oceanfront/North 37th Street

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Courtyard Virginia Beach Oceanfront/North 37th Street
Ranked #26 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
Montreal
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Third year in a row”
4 of 5 bubbles Reviewed September 5, 2007

This is my third year staying at the Courtyard in VB. I have two girls, 6 and 8 years old, they love coming here. It is a great hotel for families my kids always leave with new friends.

The rooms are clean and the staff friendly. All the rooms face the ocean and have balconies which is nice. You have a clear view to the fireworks on Wed and Sundays and there are often dolphins swimming near the shore early in the mornings.

The kids enjoy having the choice of the outdoor pool or the ocean. I read complaints about the pool being too cool, but it was fine for our family. The ocean was also quite warm and my older daughter enjoyed playing in the waves. The indoor pool and hot tub was also good a good alternative when the weather wasn't great. Fortunately we have never had more than 1 day of bad weather each trip.

This area of VB is definitely much quieter than down the road but it is easy to just drive down there - the kids rides that are on the strip were a hit.

  • Liked — The beach
  • Stayed August 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank Sunny035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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722 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
philadelphia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 3, 2007

We stayed at this hotel 3 years ago and the kids loved the pool so much, they wanted to go back. We had another great experience. The hotel is very clean and the staff very friendly and helpful. The beds and pillows are incredible!! We found ourselves sleeping in almost every day. We loved the shower with the curved curtain rod which gave you extra space. The queen suite was very big with plenty of space for a family. The location perfect.
The negatives: The elevator was very slow. Housekeeping didn't get to our room until late afternoon most days when we were having our down time. We had to sit out on the balcony while they cleaned it. They didn't leave enough toilet paper and we ran out twice. I had to go looking for the cart in the hallway to get some.
We still had a wonderful time and would definitely stay there again.

Stayed August 2007
Helpful?
4 Thank randrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed September 2, 2007

We had a lovely stay at this resort and it certainly does have the best and largest pool in all of Virginia Beach (you could see most f them as you walked by the properties).

Pros: Courteous and helpful staff; fabulous, quiet location at the North end of the beach; all rooms face the ocean (we saw dolphins swim by every morning!); large, clean rooms; comfy beds (the pillows were a little soft, though); did I mention the awesome pool?; pretty good food at the hotel restaurant; free valet parking.

Cons: although someone will fetch you a luggage trolley, you have to schlep your own bags to and from your room; for 11 floors, there are only 2 elevators which sometimes resulted in waiting almost 10 minutes for an elevator; slowwwwww service in restaurant because they are also bringing food to people who are placing orders by the pool. All in all, these are pretty minor complaints.

We really enjoyed this hotel and would absolutely stay here again.

  • Liked — Awesome pool and ocean views
  • Disliked — Not enough elevators
  • Stayed August 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank phyllis1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed August 31, 2007

The Courtyard gets my vote for best choice for families on Virginia Beach. Rooms are nice and clean, the location is great (close to everything but a few blocks away from the crowded noisy part of the strip) and the pool is a lot of fun. Plus the movie nights next to the pool were a great added touch.

  • Stayed August 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
6 Thank BubbaJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed August 31, 2007

Overall, this was a nice hotel. The rooms were clean, quiet, and comfortable -- which to me is the most important aspects of a hotel. However, there are several areas that I found lacking.

Friendliness: With the exception of the front desk, I didn't find the staff very friendly, as other raters reported.

Outdoor Pool: After viewing the pictures on the hotel website, I was envisioning the hotel pool to be a nicer and bigger than it was. The pool is actually next to the parking lot and street -- not the tropical oasis that the pictures portrayed. It was also pretty crowded. It seemed that most people claimed their lounge chairs early in the day, even if they remained at the pool or not, and this made it hard for us to find a place to sit. Our family of four had to share a lounge chair each day. I don't know if this is always the case, but the week of our stay there were many kids throwing balls between the pool deck and the pool, which does not make for a relaxing time when you are constantly dodging balls and throwing them back at kids. The lifeguard didn't seem to care and did nothing to curtail the annoying horseplay. I don't mind kids having fun -- I have two little ones of my own -- but when they impinge on the rights of others to relax and the parents do nothing, the lifeguard should speak up.

Most disappointing of all with the pool was the temperature. Although the air temp as in the high 80s all week, the pool was uncomfortably cool. I never did more than dip my feet in, while my kids could only stay in for a short time before they complained of being too cold. The ocean was (surprisingly) a much more comfortable temperature.

Elevators: My other complaint about the hotel are the elevators. There are only two elevators (no service elevator) and they were constantly busy and very crowded. I would definitely recommend requesting a lower level so you can just take the stairs and not rely on the elevator all the time. We stayed on the 9th floor, and several times I was able to make it down faster than my husband and kids who took the elevator.

Location: As far as location, it's a pretty quiet area, which could be good or bad -- depends on what you like to do. Most of the nighttime action is south of 23rd Street. Every night there were concerts and street performers, which were a lot of fun and great entertainment. So we found ourselves spending more time on the other side of the beach, wishing that we had stayed closer to the action.

One tip about transportation: We found biking to be the best way to get around. There is a dedicated bike path that runs parallel to the boardwalk and is open 24/7 for bike use. There is also a trolley that runs up and down Atlantic Avenue, which is preferable to driving, since all of the street parking is metered and we were told that the meter maids are ruthless about ticketing.

  • Liked — Clean, comfortable and quiet
  • Disliked — crowded, slow elevators; crowded, chilly pool
  • Stayed August 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank SueCav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phila
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 28, 2007

At almost three bills per night, this was probably the most expensive Courtyard there is. However, the place did very well for the overall experience. The hotel was clean, room was in great shape, and the staff was very accomodating. The pool was a real hit with the kids, and the beach is close and exceptionally maintained.

The breakfast buffet was very good and at a good price for what you get, but there always seemed to be a lot of flys hovering about the breakfast tables.

Short answer is if you want a big room in a clean well kept ocean front hotel during peak times, you're gonna pay!

Stayed August 2007
Helpful?
3 Thank biscotti1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 26, 2007

This hotel was right on the beach away from the noise of the boardwalk, however all of the action was in walking distance. The beach was not crowded and had the aura of a private beach. The hotel was clean and the staff was super friendly and responsive. The balcony was pleasant and some rooms have balconies that are a bit larger. The pool was excellent! One of the most used, yet cleanest pools I have seen at a hotel.
Nice little bar and lunch shack at the pool.

The restaurant at this location is not recommended for dinner.

  • Liked — Beach and Pool
  • Disliked — restaurant
  • Stayed July 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank caplady18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Virginia Beach Oceanfront/North 37th Street

Property: Courtyard Virginia Beach Oceanfront/North 37th Street
Address: 3737 Atlantic Ave, Virginia Beach, VA 23451-2708
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Virginia Beach
#19 On the Beach Hotel in Virginia Beach
#25 Business Hotel in Virginia Beach
#26 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/North 37th Street 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / n 37th St Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Marriott
Virginia Beach Courtyard

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